We had been a loyal customer for over 15 years. We put our trust into our bridal set and bands…read morepurchased for our wedding! We followed all of the maintenance recommendations on these items and purchased many other cherished pieces over the years. We began having an issue with my wedding set cracking in a certain spot. We had it in for 3 visits within 6 months for repairs. They tried to convince us that we needed to pay $3,800 to have it remade. It was not adding up to us and our trust in them began to fail. I finally picked my ring up in the condition listed as needing to be redone. I took it to a recommended family Jewelry Store in St. Clair and they were saddened that it was not receiving the care or expertise needed to make my ring perfect again. I am beyond disappointed with my experience with Lawrence jewelers. I feel as if we are a number to them now and they did everything they could to make some money off my cherished wedding pieces purchased and designed by them. I think it is shameful. Happy to share that with the right expertise, Coughlin's Jewelers has restored my ring and it looks more amazing than the day of our wedding!

I am in the Port Huron, MI, area and needed my wedding set repaired. I had lost one emerald stone…read more NOTHING more was needed except to check the prongs. Sam Clawson at the Lawrence Jeweler in Fort Gratiot, MI, worked for over a week trying to convice me that my rings were worthless and my smaller diamonds were nothing but chips, my larger diamond was not the quality I thought I had. He assured me I would be wasting money to repair something of it's quality that was so badly damaged. My ring was from Mosher's Jeweler and had been serviced by them for 30 years. I had appraisal certifications to prove the quality and value of all my rings. At the end of our "relationship", Sam was all set to sell me a new wedding set for over $12,000. When I asked for certain information in writing, the whole attitude changed. This jewelry store is not operated as a quality and trustworthy jewelry store. From the first time inside, we felt we were being hustled but wanted to see if we were correct. After their "scam" went south, we left and went to Coughlin Jewelers in St. Clair. They appraised all my jewelry in accordance with my previous appraisal certifications. Not only did they repair my wedding set, they replaced two of my diamonds with larger stones, replaced the one lost emerald, took the two smaller diamonds that had been replaced and made earring charms for me. All for $2,500. I will never darken the doors of Lawrence Jewelers and would advise EVERYONE, before making a purchase, you will be better served and get better quality by going to Coughlin Jewelers in St. Clair, MI.

Terrible customer service. Have rented four times from this company to keep our business local…read more Very disappointed in their failure to explain their guidelines, which changed each time we rented, this last time involving an additional fee for the same service/time as previous rentals. The "manager" was nothing but disrespectful, rude and unprofessional when discussing the additional costs. I would not recommend this company.

completely unprofessional and very rude difficult to work with non accommodating at all set me days…read morebehind and when they finally did bring a dumpster it was half the size that was ordered and they left it 100 yards from where it was already known to them to go and when i called all i was told was move it myself worst experience with any business ive ever had in my life just unbelievable

I had a pair of blue jeans altered there and the stitching was terrible. The part they altered was…read morea disaster and was uncomfortable to wear. Not sure if it was a blessing or not but the stitching gave way and I ended up just having to get rid of the jeans all together.

I was looking for a winter- themed wreath that was not just for Christmas. I found exactly what I…read morewas looking for; a beautiful hand -crafted grapevine wreath with snowflakes on it. I will use this for years to come in the winter months. This is a wonderful little shop.

Repaired my John Deere, did a great job. Work was done timely. mikes offers pick up for a…read morereasonable fee.

This company went above and beyond our expectations. Very professional. They made sure that the…read morepatio they built for us would last a lifetime. Top quality products constructed by top quality people.

Really great company. I have used them several times both on my own home as well as rental…read moreproperties and they have always done a fantastic job. No stain too tough or floor too scuffed for them to make it look terrific. Very professional and wonderful customer service at a fair price. I will definitely continue to use them for years to come.

High quality work done right. Courteous and friendly staff. Interested in problem solving when…read morefaced with a challenging issue. They did an amazing job building our patio and steps to make our sun room so much more accessible. The owner Matt and one of his supervisors Scott are amazing.

Jim is a fantastic computer guy! If you ever have any problems he is the one to call. He is very…read moreprofessional and will work quickly to diagnose the computer's problem and to get it up and running again. His prices are as great. I definitely take my computer to him whenever it is something that I can not fix. I know that my precious files, pictures, and documents are safe even when it is in for repair. I can not speak higher of any computer guy out there. He's the only one I would recommend.