Took a boot in for repair. Was told they would have ready Friday or Saturday. Never received a…read morecall and stopped by Monday. Note on door said closed for the next week and a half. Went back on first day they reopened and was told it was not done yet. Won't be back.

Stole my shoes! I brought them my vintage Ferragamo pumps,…read moresome expensive leather booties, and another pair of expensive Italian leather shoes. They had me pay upfront. They told me when to come back. I did. They were closed. And then closed again. Didn't pick up the phone. The next thing I know, they have a "sold" sign on the door and the new owner says they took all of the shoes and put them in storage. He says lots of people have the same story. Next thing I'm doing is calling the police. I'm so upset by this.

My SIL and I took a class and it was so fun! Drake was a fantastic instructor and had the patience…read moreof a saint! I will definitely go back for another class. Highly recommend!

Had a great experience going in for a class. Marquise was a helpful and enthusiastic teacher. I had…read morepicked a class taught from a kit, but after seeing and hearing about all the options available within leatherwork, I'm planning to go back for some of their fundamentals courses. I wasn't in the market for tools or materials today but the offerings were outrageous. Absolutely worth the cost of the kit to discover this gem.

this is a very nice Fossil location and store....they have a nice selection of accessories,…read moreclothing items, and great service for both men and ladies. The staff was more than willing to help find sizes and look in the back for specific colors and such. They were a little above and beyond with the service and wanted to keep taking my clothes from me but i assured them I wanted to hang on to them until i was ready....I guess you have to be very aggressive with people down here...they see it as great service but I know what I want and don't need them to be all up in my grill when I'm trying to make decisions. It could just be a thing down here as I have noticed this trend of sales people stalking me when shopping around the area....at least they were friendly and nice----great store....

Kenny did an incredible job repairing my leather seat! The damage was pretty noticeable and I…read morewasn't sure it could look new again , but Kenny completely exceeded my expectations. He was friendly, professional, and quick to respond. The turnaround time was fast and the pricing was fair for the QUALITY of work. If you need leather repair done right, Kenny is the person to call. Great SERVICE!!!

Kenny does excellent work. Communication was fabulous and his price was very fair. I highly…read morerecommend his services!! My couch looks great!

I had foam in sofa cushions replace. Amy and Brittany were very nice and helpful. They wanted to…read moremake sure I was happy with what I was getting. I was so impressed with the job they did, I brought in a new Lazy Boy recliner that had shit padding in it. Zach and Brittany were very thorough in making a plan, they had me try out foam. Jeff said that they want everyone's butt to be happy. When I picked up, I got to meet the man that did the work and they put the chair in my vehicle. Really nice people that do great work. I love my new chair!

Needed an easy ottoman repair. They were able to repair on the spot, and comped the work since it…read morewas so quick. Very generous! I will definitely use again if in need of furniture upholstery or repair in the future.

I'm continuing my quest to repair things instead of replace and I am so glad that I found Golden…read moreBoot! I had two requests for them - to fix the zipper on a leather backpack and to restore an old Coach tote of my grandma's. She used it for 50 years and it is a great quality but was looking a little worse for the wear. They were very upfront about what they could and could not fix which is always appreciated. Some of the scratches and cuts were too deep for a repair. I've attached before and after pictures - I am so impressed with the shine now! The zipper was fixed well too but I had figured that one wouldn't be as challenging. Will definitely go back with more projects for them!

We needed a holster for our survey metal detector and nobody could repair UNTIL I brought it to…read moreGolden Boot! He had it fixed and just like new in a few days!! VERY appreciate and GREAT work!

The respone I received was very courteous but said they couldn't help me. They don't do wood repair…read morebut they did refer me to someone they recommend for my dining table and chairs.

EXTREMELY fast response time! Had barely had enough time to hit "submit" before I had a reply!…read more Even though they were not able to help (outside their service area) they were very responsive and polite. They even offered suggestions on how to obtain service in my area. "YELP" itself is the one that suggested someone outside of my geographical area, my fault for not checking closer, seems like a great vendor to work with regardless though.

I read a review from a previous customer who got his hat reshaped. I visited there to reshape my…read morehat and had the best service and conversation with the folks working. The young gentleman reshaped my hat perfectly and gave me great advise as well. I will be buying my next hat from these guys. Skip buying downtown. These guys will treat you right with zero pressure.