I purchased a battery at the location 14 months ago and was informed of a three year guarantee…read more The started stalling under 12 months. I was told there was NO record of a warranty. I came home, found my receipt with replacement information on it...this place is a total ripoff.

**Update.. Finally done. Total time from start to finish 41 minutes…read more I don't understand the thought process that goes through their heads here. I came to this location today around 11:40am from Grand Prairie because they had the battery I needed for my BMW. I walk in, 13 people in line. 1 person on register, 2 out looking for parts in the back. One gets finished looking for part, opens register and instead of taking the next person in the main line, she takes the first one closest to her and the line splits. Other person is finished looking for part in back, gets to the register to close out with the guy he was helping. I am standing behind him and when the customer is done, employee leaves me in line without saying a word. I move to the open register of the employee that split the line and when I'm next... she goes to install a battery while I'm at her counter without saying a word to me. Employee that disappeared as well as a new one that wasn't identified earlier goes outside to help install the battery. I'm left in a line by myself. Main line now has 7 people from 2 separate lines feeding into it while there's 1 employee looking for parts. Autozone may wanna question the ability of whatever managers on shift right now. Oh and the doorways alarm keeps going off as if someone is stealing something despite nobody walking though it.....

Today March 26, 2026 , a hot day, mom & daughter dealing with hot weather, we had no windshield…read morewipers washer fluid, our windshield was dirty so decided to stop by O'reilly Auto Parts on O'Connor to get the fluid. Daughter got off, purchase the windshield washer fluid, me being mom decided to exit the truck to add the fluid. At same time Carlos passed by with a customer, he noticed me and right away opened the hood and assisted adding the washer fluid. So a Huge shout out to Carlos Chapman , not only was he a gentleman, he was very professional, handsome & polite, we don't get that often, so I'm very pleased to write a wonderful review, I've dealt with customers many years and I believe that no matter the situation, the customer is always a priority & that's exactly what Carlos did. So O'Reilly! You got yourself a great employee, value him, because now days it's not easy to find a worker, specially with management title to treat customers like this. I'm so happy to see a gentleman offer help without being asked. I'm impressed. I asked for his name and was more impressed to find out he's the manager, Thank you once again Carlos.

Quintin and Andrew were extremely helpful and were incredibly polite. I came in to find some air…read morefilters for my car and Andrew helped me find them incredibly quick.

10/10 I love this place! Of course nobody wants to experience car issues but I trust them…read morecompletely here and recommend them for exceptional service. They have same day service just depends on what you need and they have always been completely honest with me.

My partner, who has been coming here for years, recommended this place, and I'm glad she did. The…read morestaff always knows what they're doing, and the service is super fast. Plus, the prices are affordable, and they are very honest. What's great is that you can bring your own parts, which makes it even cheaper. I came in for front brakes and brought my own. It literally took them less than an hour--I was in and out. I definitely recommend this place and will be returning. Thank you, guys, so much!

Wrecked my truck by damaging fuel tank. Waited over 72 hours to get two engine lights and two…read morehoses to radiator replaced. That is a fact.

Took my this establishment and explained I have a terrible shimmy anytime I go over 40 miles an…read morehour if they could check and see what would cause that also I had a minor fender bender a month ago so I wanted them to check it out and make sure nothing was wrong I sat outside for three hours. They completed the estimate did not look at my front end of my truck then proceeded to charge me $350 for an estimate. This is terrible customer service and business in general. I will not be returning to this business. They have lost our company.

Came in to MHC Dallas to buy 5 different items. First off they gave me all the wrong parts. One of…read morethe items was open no big deal right. Took the parts to the mechanic and he automatically told us all the parts were incorrect upon looking at them. Next day, I go into return all the parts and they refuse to return the part that was open. But they sold it to me like that. They claimed it was used but they sold it to me that way. When I tried to talk to the manager they told me he was out all week. So I was transferred to the higher ups... they did not answer. I left a voicemail and they have not returned my call. Honestly, I am livid that they have the audacity to sell used parts and literally steal from people. This part was $280 plus taxes. We asked them to check the cameras to verify that they had sold it to us that why and they refused. Kenworth, check your employees and managers because I'm pretty sure they are stealing from you and their customers. I will be contacting corporate.

From the owner: MHC is a nationwide network of heavy and medium duty truck dealerships spanning 120+ locations…read moreacross 19 states. Our dealerships offer a full range of services including sales, leasing, parts, service, mobile truck repair and maintenance, body shop, financing, transport refrigeration services and more.

I needed a part and when I tell you I appreciate the great customer service I got when I called to…read morecheck on a part and got it taken care of fast and friendly a nice woman named Kelsee was such a great help thanks for having a great employee who enjoys her job and customer service.

Went in the other on Wednesday of 10/18 and honestly had the worst service possible. Came in and…read moreneeded a warranty replacement, and after him searching up my serpentine belt I had to tell him I needed a specific one. He told me and I quote, "I don't have time to be running around finding a part when we're understaffed." What does that have to do with anything? He seemed very upset that I still made him do his job, he still continued to be upset afterwards, How does this employee stay at a place like this? I don't remember his name, but he has a shaved head and beard, Latino looking guy. and when he finally gave me my part for warranty, it was still the wrong size. I don't know if it was intentional but I don't appreciate service like this at all

Used them for several radiator replacements and repair and also muffler replacements over the…read moreyears. Fair prices and quick service!

Santos fixed my hole patch in my A/c Condenser otherwise 400$ could be out for replacementread more