1. Lone Star Irrigation

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Roanoke, TX

Lone Star Irrigation

1.0 (1 review)
Open • 8:00 am - 7:00 pm

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11 days ago

Beware of this business.terrible workmanship.horrible customer service...Save your money

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Head to Head Irrigation Systems

Head to Head Irrigation Systems

(84 reviews)

I can't say enough about Javier, Jeff and the rest of the crew. We had a lot of problems with our…read moresystem, including broken irrigation valves and several dead zones in VERY difficult locations under our deck. They fixed everything! And I didn't have to sell a kidney. They are flexible, have great communication and left my backyard in great shape. I thought the pricing was fair considering how efficient they were. Even though you have to book them weeks in advance, its worth it.

Update: I wanted to provide an update based on what…read morehappened after I posted my original review. Instead of attempting to resolve my concerns professionally, Jeff sent me the following text message: "I flagged your account and deleted the invoice from today. It's a small price for me to pay to realize you were an issue to begin with and we don't work well with people like you." I believe this message speaks for itself and demonstrates how customer concerns are handled. Additionally, Jeff S., as listed on the review, posted a review about me personally online despite never having hired me for any business services "Do not recommend Stephanie R, very rude and callous" Rather than addressing the service I received, the response attacked me personally. It was also stated that I instructed the company to never contact me regarding the service. That is simply not accurate. As the property owner, I specifically instructed the company to contact my tenant for scheduling and appointment confirmations because I do not live at the property. I did not tell them to never contact me regarding the work itself, that is ridiculous- I am the one paying for it all. I believe businesses should respond to customer feedback with professionalism and factual information. Unfortunately, my experience after leaving an honest review has only reinforced the concerns I originally raised with personal attacks and name calling. ------- Original review: I called them out because my tenant admitted in writing that she had changed the sprinkler controller settings and wanted the system checked afterward. Before scheduling the appointment, I explained to the company that the service call was specifically to inspect and reset the system because the tenant had altered the programming. After inspecting the system, Jeff called me and immediately said the entire system was "all messed up," claimed the controller was "an old Home Depot one," and estimated approximately $1,100 in repairs. He also told me there was "probably nothing they could do" to reset the controller. After questioning that conclusion, the story suddenly changed, and I was told they actually could reset and reprogram the controller after all. What concerns me even more is that when I received the invoice, there was no mention that the tenant had changed the controller settings or that this was the reason for the service call. I specifically requested that this information be documented, and the company refused. The property was purchased in February 2026 and underwent a professional home inspection with no sprinkler system issues reported. I find it difficult to believe that just a few months later the system suddenly required extensive repairs, including replacement of 17 sprinkler heads, especially when the service call was prompted by a tenant changing the programming. I can't say whether the repairs were truly necessary, but I left feeling pressured into a very expensive recommendation, received inconsistent information from the technician, and was disappointed that the invoice did not accurately reflect the reason for the visit. Because of that experience, I will be seeking a second opinion before authorizing any major repairs and would encourage others to do the same.

J Flow Irrigation

J Flow Irrigation

(6 reviews)

These guys were quick to respond, showed up exactly on time, diagnosed the issue immediately,…read moreexplained everything clearly, replaced the broken part, tested the entire system, fixed a leak they found, and were professional. Absolutely ideal in every way. Price was reasonable - especially since they were able to replace parts and fix everything so quickly, and include a 1-year parts and labor warranty! I especially appreciated that they left everything better than they found it, were very conscious not to track mud anywhere in the garage (where sprinkler system controls are), and tested every sprinkler head before they finished.

I was shopping around for some repair work on one of our sprinkler valves. The guy who normally…read moredoes my yard work gave me a price that I felt was a bit too high, so naturally I went to Yelp to shop around. Juan from J Flow was very responsive in his estimates and had great scheduling flexibility. He and his team came out the next day and tested our whole system. He said I only needed to replace a few parts and not the whole master valve. This was a huge savings for me (time and money). He and his team performed the work today and were polite and professional. They also made sure to keep my lawn clean and placed all the grass back from the digging. After the installation he tested all my sprinklers to make sure there weren't any other issues. So relieved that I was able to find these guys. I will definitely be using them again for any future irrigation needs. Highly recommend!!!

Heroes Lawn Care - Southlake

Heroes Lawn Care - Southlake

(2 reviews)

Had hopes for this company (North Central Dallas branch) to work out. Very good customer service…read moreon the many phone calls. Tried to get on their schedule (needed to be done by the manager) to get lawn aerated (the price was right). Manager has been "in the field" for the last three days. Tried 2-3 times to get the manager, but alas, no such luck. As a result, we will take our business elsewhere. Seems like they do not have time for customers... Received a call from John with the Heroes Lawn Care (Southlake) who saw my original review ,and he was willing and happy to make things right, even though my review was intended for the North Central Dallas branch, and our residence was outside of his service area (not by much). John honored the price and his technician came out the next business day to do the service. He did a great job and he even power blowered all the soil cores off of the driveway, which he stated is something they do for all of their aeration customers. He offered advice as to the next step for our front yard bare patch. John followed up with a call after the service was completed. We appreciate going the extra mile for us, John. We will definitely utilize your services again. Thank you!!

Great service from Heroes Lawn care. Had an issue that I've previously tried fixing multiple times…read moresince the last freeze. (High pressure in relief area kept blowing pipes) Peter fixed issue and had my sprinkler system running in no time. Thanks heroes!

Lone Star Irrigation - irrigation - Updated October 2026

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