4 stars for service, 2 stars for the price of services…read more After reading the prior reviews on Yelp, which were all 5 Stars, I thought this would be a good company to call to repair our sprinkler system. Before the start of the Spring watering season, I wanted to have the heads checked and get a couple of sprinkler heads replaced that were gushing and leaking. I requested service on their website and was promptly called back to set up an appointment. I also noticed that Seniors automatically get a discount, I liked that. I was told my service technician would be Jim. He called around 30 minutes before he was scheduled to ensure I was home. He assessed the situation told me I had two heads that needed replacing and proceeded to finish testing the zones and repair the defective sprinkler heads. He finished up in less than 30 minutes. Jim was very nice but seemed very much in a hurry. This is my fault, but I was really surprised that he didn't come in to give me an estimate. I figured he was still out there checking the system. The bill was under $200 which I felt was excessive due to the time he spent working on the system. Oh well, live and learn, live and learn.

Lazy Work and Horrible Customer Service…read more Last October I had a zone go out and Discount Sprinkler repaired it to get my system up and running. When I turned my system back on in late May I noticed the zones were not working again. At that same time I noticed an exposed low voltage wire in our sloped side bed so we made a point to mention to the tech when he came out on Friday, May 31. He told my wife the wire had become disconnected and to be very careful as the connection is very sensitive. Furthermore he charged us for labor when I called originally the receptionist noted it would be a warranty visit. When I came home that same wire was still exposed and in the process of doing the right thing of burying the wire the zones once again lost power. I called first thing Monday AM and spoke to the receptionist and she said she would let the owner know. I explained to her we just planted $800 worth of plants and were leaving town on Thursday PM so getting our system up and running was vital. After no call back I left a message Tuesday early afternoon. I then called another vendor Wednesday AM after I still did not get a call back. The new vendor was able to come out on Thursday. He ran a new line to be efficient with time, and this time buried it in the grass as he said he avoids beds since they are susceptible to erosion so not the best area to bury wire. After I returned from my trip I was finally able to connect with the owner (Richard) on June 12 (I called him BTW...still no call back from my outreach). He said he would connect with his tech. After no reply I texted Richard on June 17 and he replied the tech was not familiar with the job. To help expedite I texted pics of my house plus the 2 Discount Sprinkler invoices and the 2nd vendor's invoice (so he could see I hired someone to fix their poor workmanship). Still nothing. Fast forward to July 19 after numerous follow ups on my end and Richard finally said the May 31 visit was not in fact a warranty visit and that he would not reimburse for the labor from that visit. Oh, he offered a credit for a tune up in the future, but clearly having Discount Sprinkler come work on my system was not anything I would consider. All that said it is beyond crazy how poor of a service Discount Sprinkler provided. The lazy job back in October is one thing, but to not fix that wrong on the May 31 visit (if a wire is so sensitive why on earth leave it exposed in a bed where there is obvious foot traffic?), and still charge me is absurd. In the end I would have been content if he credited back the $148 in labor for the May 31 visit to help offset the 2nd vendor's labor, but alas he did not. Perhaps Richard will one day care about customer service and doing the right thing when issues arise. Until then I would think twice before using Discount Sprinkler.

Adam Lopez Service our Fireplace switch that does not work. Adam was great he arrived on time and…read morevery professional and fixed our faulty fireplace switch- reasonable price. I highly recommend this Adam. Give him a call and he will not disappoint.

His customer-service skills are excellent. He explains everything he is doing and patient with…read morequestions and concerns. I will be referring him to lots of family.

Headline: They came, they fixed, they were reasonably priced…read more While the work we needed was undoubtedly complete the scheduling and billing was not amazing. The latest appointment in the day is 1-3 pm which is difficult for our work schedule. When we opted for the 1-3 the service person called at 11:30 saying they were on their way! That seems too far outside the windows to expect customers to quickly adjust. They also give a base-line, per-call price but dot give an estimate before working. They also invoice for their services. Once the work was done it took 2 phone calls and 2 hours just to know how much we owed for the fix.

They quoted me 160 for an hour. A small leak at a connection joint. Think the worker went slow on…read morepurpose to go over an hour. To fix one small leak at a joint cost me $256. I think the job could've been done in an hour. I had a perfectly marked and showed him exactly where the leak was and what was going on. I think the extra half hour was to add more time.

Great service, prompt response, took care of everything in a timely manner and provided status of…read morethe existing condition as well as the proposed solution. Did a great job.

I contacted Blackmon to give me an estimate for sprinkler repair on one of my rental properties…read more I specially told them I wanted an estimate. When the gentlemen arrived (90 minutes after the time window), I told the worker this was a rental and I needed an estimate to know if I should proceed with the repair. The inital visit was $105 for the first hour and he estimated $300-$500. I agreed. We set another appointment. Again, he was 90 minutes late past the arrival window. At this visit he told me we were at $600 ish. I understood and he started to work. He said he was tired and wanted to go and he set another appointment. He arrived to the third appointment and AGAIN did NOT finish the repairs. He never mentioned the estimate had gone over the $600 ish. He told me he would return later that week because he did not have the supplies to finish the job. He did not give me a time window for the fourth appointment nor did he call me when he was on his way. He said the morning. Around 1030am I had to reach out to him to find out he was 10 minutes away. He FINALLY repaired the system on visit 4. The bill for all four visits was $1,390, a far cry from the $300-$500 they estimated on the inital visit. I texted the owner to let them know I was displeased and I felt tricked. I wanted to discuss with them before I left an honest review. A woman named Felicia called me and got very upset with me. She ended the conversation by saying 'you bitch' then hung up. I would personally not suggest using this company.

Mike was so respectful and responsive. I needed a broken sprinkler head repaired, and he got in…read moredone the SAME DAY I contacted him. Although it was already dark he used a light and installed a riser to get the feed away from the concrete pad. As a retired person on a fixed income, I really appreciate his fair pricing when most other sprinkler services were ridiculously pricey. I would not hesitate to use Cutters again in the future.

WARNING Nice guy, but terrible business. Against my better…read morejudgment, I gave Michael Taylor a shot at a very simple job we had. the was to bring some good dirt in and lay sod down. After about two weeks of excuses, we finally got some dirt down, not how we wanted it, but he put some dirt down. Then, came another week of excuses and he never got the grass we paid him for. Long story short, we paid him $1600 up front to buy the supplies, and he only brought a portion of the dirt we agreed to and NO GRASS. We knew he had no intentions of finishing the job, he stopped responding and he stole our money. We fired him and he kept all the money and scammed us. YOU HAVE BEEN WARNED ABOUT THIS SHISTER SCAM ARTIST!!!

The guy who came out did a good job. He spent a lot of time checking the sprinkler heads, solved an…read moreissue with a zone that didn't work and move a sprinkler head. He also found a leak that we weren't aware of, went to get parts and came back to repair it. I was quite satisfied; however, I have more work that I'd like them to do and they don't return calls. As far as I know everything went fine so I don't know why they don't call back.

I use these guys all the time with our customers of our Roofing business... great service, highly…read morereccommend.

These guys are great. Always show up when they say they will, quality of work is really good and…read moretheir prices are reasonable.

They came out on time and were very honest in their evaluation of my sprinkler problems. Did very…read moregood work on a hot day. I will hire them again.

O No!A sprinkler head busted beneath my brick garden landscaping. I didn't even realize it was…read morethere it's been under there for years and never leaked. I called several local companies only to be told April as quick as they can get out, until I talked to Thrive Outdoor Solutions who to my surprise could be out in a couple days, WooHoo! They scheduled for 10am this morning and John and Josh showed right on time at 10am and got right to work and within normal time had the problem repaired and replaced and all was good once again. The price was reasonable, the service remarkable, and I certainly recommend this company for you sprinkler system checks and repairs.

HIGHLY recommend Thrive! Shaun was very knowledgeable and helped me figure out the system I have…read morehad two years and knew nothing about. Pricing for the work I need was very reasonable. It was greatly appreciated not to feel taken advantage of for a service I need to have.