Fast, precise sprinkler repair !! Great price too!! Thank you Mike, you're our go to sprinkler…read moreguy from now on!!!!

I know it's their busy time of the year but, communication is lacking…read more Having owned a hotshot delivery service, I place a lot of emphasis on promptness. You should get a call when they are behind schedule.

Contacted about 20 different contractors. Either was no showed, quoted an overpriced amount, or no…read moreresponse. Taylor Services was the only one who, showed up when he said he was going to show up, was responsive, and gave good value for what you pay. You talk directly to him and not an operator who has no clue what is going on.

From the owner: local to Rockwall, Tx. We are Licensed to irrigate in the state of Texas. read more

When I called I specifically told them I needed two jobs done: 1) Back Flow Prevention Assembly…read moreInspection as required by the city and 2) a valve was stuck on one of the zones. They ignored the first job and did the second job. They did check the back flow assembly for water contamination to the house but after-the-fact and as I got to thinking about the city's requirement, I called them and they said the filing of a report with the city isn't covered by the service call. Which is ironic because I got their name from a list of service providers on SC Tracking Solutions, as directed by the city. The only reason I don't reverse the charge is they did perform some work for me. I called them but they refused to do a refund or make an adjustment to the bill. The reason I chose them is because they're veteran-owned and I'm a veteran. But never again. Despite their work guarantee I'll choose someone else next time I need something done. I hate writing a negative review but it is what it is.

I call and requested The Irrigators to come out to my rental property for service and to provide a…read morequote for repairs that might be needed on my irrigation system. As part of their inspection, they also included hands-on service and provided me a quote to get my system up and running again. I am well-pleased and thankful The Irrigators came to my rescue as I was concerned for my home's foundation getting watered. Now, not only is my foundation being safely watered, I will have a lawn again! The value The Irrigators bring are not only price, but also punctuality, expertise, and a warranty for their services. I will be keeping them now on board for the rest of my rental properties!

I used them to install a new sprinkler system and grass. Started off great, responsive until I…read moreneeded completion of my project after I paid them, then they never showed back up to roll my yard, discuss my new grass with my lawn folks as they promised and program my sprinkler and automate it as promised and now won't return any of my texts or calls. I paid them over $11,000 for the 2 jobs to get no response, no return calls or texts and to not get the job completed. I would highly recommend using someone other than this company for your irrigation and landscape needs. Very prompt responsive and courteous until they receive payment, then they ghost you. Very unprofessional!!!

David was super friendly on the phone the first time we spoke and made an appointment for service…read more I guess my idea of keeping an appointment and his is different. He didn't show. He begged off for a later time. Didn't make that time and then began sending calls to voicemail and not answering text messages. If your looking for reliable service; look elsewhere. This isn't it.

He accurately diagnosed the problem and fixed it quickly…read more Great pricing and great service; we will always contact Pro Sprinkler Services with any issues going forward.

I don't usually leave reviews, but my experience today was incredibly disappointing. I received…read moremessages yesterday confirming someone would be coming by this morning. After hearing nothing, I followed up around 9:00 AM and again at 11:00 AM, at which point I was told they were stuck in Fort Worth but that someone would stop by later in the afternoon. Unfortunately, no one ever showed up. I've since sent multiple follow-up text messages and have received no response. At this point, I'm left wondering how I'm supposed to trust a company that fails to communicate, doesn't follow through on its commitments, and has effectively no-showed twice in a single day.

I used heads-up once and i was very satisfied with their services. However, when I needed them…read moreagain, the techs showed up did whatever they did and left. We had asked they check the sprinkler system, including our drip system. They left after telling my wife they had programmed the Rainbird timer, but we had no idea what the programming was. I have called the ccompany several times and sent an email on their website requesting they send another person out to tell us what was done. I have not received any response from this company. I guess if they can't make enough money off you, they write you off. I have used worse sprinkler companies who had much better customer service than this. I don't know what happened to this company, but I am very disappointed in them now. i cannot recommend this company.

This was the second time we have used Heads Up Sprinkler and they are reliable and do good work at…read morea fair and honest price. We Highly recommend this business. They are punctual and communicate well. They texted us when they were 30 minutes away and arrived promptly. They listened to our concerns and worked efficiently to repair our sprinkler heads. Very nice people.

We had an issue with our sprinkler system's main pump that caused a complete shutdown…read more I left them a message after hours last night and they were out early this morning to correct it. Excellent service and very reasonable rates. I highly recommend them.

Horrible communication and poor work that has to be redone, then redone again…read more. 1. They (Thomas Martin) do not like to answer their phone or return calls. You will spend days leaving messages and quite possibly will not get a call back at all. If you're having an emergency, this isn't the team for you! 2. The work they do will be incomplete and shoddy at best. I'm on my third service call in 6 months from simple problems that they can't seem to fix. I had a leak, they charged me for the repair, several months later, its still leaking.. I also had them tune up my sprinkler heads (some were irrigating in the wrong places) and now I have a third of my heads not working at all.. If you need sprinkler repairs, this isn't the team for you! 3. If you do get an appointment scheduled, they will just not show up at all or even call you to let you know or schedule a new appointment. I waited all day yesterday for their appointment and the result is a wasted day and no repairs. Probably for the best, time to call a new team that can actually get the work done, I've been as patient as I can be. If your time or money are valuable to you, this is not the team for you! Spending my day today ensuring all of my neighbors are aware of this companies poor business practices, lack of professionalism and courtesy!