Daniel was extremely helpful and attentive he really made the process of my purchase smoothread more

My recliner did not last a year. When I was store they had me purchase the extended warranty…read more Extended warranty denied my claim saying it was still under manufacturing warranty. So I filed a claim with Ashley Furniture and they denied my claim stating it was an "as is item". No working number for extended warranty and no email. Not a good business will never buy from here again.

Great service the gentlemen at the counter was helpful, and knew exactly what I wanted.read more

Central Plumbing is a great company with 5 locations. I'm a contractor/builder in Mcallen and buy…read moreall my supplies and plumbing and electrical fixtures here. It's a family owned and operated business and they are all very helpful, they make you feel like family I would defiantly recommend them to anyone needing plumbing or electrical supplies.

As a GIA Graduate Gemologist that has been in the gemstone and diamond trade for well over 20…read moreyears, I have no reservations in stating that The Jewelry Connection offers the highest quality of service you will find in the South Texas region. Michael Gossage GIA GG, AJP, Pearls Graduate ISG RG, RGA

This place!!! I had been wanting to go to their shop for some time and finally had the chance…read moretoday. I pulled into the parking lot and the sign clearly states that part is only for the Jewelry Connection. Not wanting to start off on a bad foot, I backed out thinking their parking must be in the back. I drove around behind the store and there was no indication of any parking for the Gun Connection. I called to inquire where the parking might be found and was told that the parking was right in front, they are the same business. The indignant tone (as though I am the biggest idiot to not know that) put me off but I was determined to visit because I love gun shops and this might be my new go-to place. I went and parked in the front and entered the store only to find all jewelry and a fairly impressive Yeti collection. I asked where the gun store might be. I was pointed toward a door that was locked. I was told to go through that door so I tried it. Again, it was secured. I decided to leave stating it was clear this store does not want my business. The young man said thanks for stopping in and I was out of there. If this is ANY representation of their customer service, please stay away from this place!!!

Walking into a furniture store not knowing the quality your getting. Thanks to David the manager he…read moretook the time to explain the workmanship of my Best recliners. They have a refillable lumbar area and a lifetime warranty on the mechanism. Thank you for going above and beyond on your customer service. I'll be back definitely

This place will tell you what you want to hear just to get the sale. Don't fall for the 6-8 weeks…read moreon flexsteel it's more like 10 plus weeks. No one calls to follow up to give any kind of update. Additionally the extra warranty is a joke. The company is already prepared to deny your claim. We bought a house full of furniture- cash and had issues with some of the furnishings. I was told I'd get a callback for compensation instead a received a text message saying you got a good deal already.... wow what great customer service. The manager David could not even pick up the phone and return a call. Instead he puts the sales person to do his dirty work. This company is in the process of bringing in a new furnishings company which carries very poor quality. Buyer beware!!!!

On our way to South Padre Island for vacation, I realized my e-bike tire was flat and needed a new…read moretube. This shop was along our route. Even though they were short staffed they understood the situation and fit us in. Excellent service and such nice people. Would 100% recommend if you are in the area.

I bought spin shoes and they put on the correct clips in a very kind and timely manner. Great store…read morefor all your biking needs.

During a recent trip to the Rio Grande Valley, I had two Seiko watches that I decided to present as…read moregifts. However, both watches needed batteries. In addition, the band for one of the watches needed to be resized. Since I am not from the area, I decided to first try Zales Outlet that I discovered (via a Google search) to be located at the Mercedes Premium Outlets in Mercedes, Texas. Since neither of these watches were sold at Zales (and the company does not carry Seiko), I was concerned that the store wouldn't even consider working on them. However, I thought that it was worth a chance to swing by the store. After all, I have always had good experiences at Zales jewelry stores for things like battery replacements for finer watches. The store is located in the Mercedes Premium Outlets shopping center. This is a surprisingly nice set of stores located just off of I-2/Hwy 83 in Mercedes, Texas. It was very easy to find parking nearby the entrance to the shopping center near the store. The store itself is very clean. It is located as a corner store in the outlet mall -- across from Brooks Brothers and Pandora. It is caddy-corner from the Gap Factory store. The best part of this store was the customer service. It was attentive, friendly and highly professional. I was immediately greeted by several employees. I asked about battery replacement and resizing/adjustment for Seiko watches. I was immediately told that they would as well as the cost of each service. In fact, I found the quote to be quite low and relatively inexpensive! Two of the women immediately worked on the watches. Opening a watch can often be a cantankerous ordeal (because different watchmakers use different designs for accomplishing this). However, the two women worked together and replaced the batteries very quickly. In addition, the woman who adjusted the watchband was very patient. It had to be adjusted four times -- and she did this with a gentle and authentic smile. I checked the timing of both watches before leaving. They were working well. I was very pleased with my experience at this Zales Outlet. Not only did I receive exemplary customer service, I listened to one of the other employees assist a set of customers with a jewelry selection. He was not pushy (in trying to obtain a commission from a sale). Rather, he carefully listened to what they were looking for and did his best to help them. They were very happy with his assistance too. The next time that I visit the Rio Grande Valley, I would like to return to this Zales Outlet. The store is amazing! They offer very nice items at remarkable prices. Moreover, the customer service is much better than I expected. This is the type of customer service that one expects at a very high-end jewelry store that charges exorbitant prices. Yet, Zales offers remarkable watches, jewelry and services at even more remarkably budget-friendly prices. Thank you, Zales Outlet in Mercedes!