Super helpful staff. I can't remember the gentleman's name, but he looked like the manager to me…read more He really went above and beyond to help me out with what I was looking for and assured me if I didn't like it, I could always bring it back. Definitely will be back again for the customer service alone.

People inside were very helpful. Went in looking for boots and walked out the the perfect pair…read more Super comfortable. They are kind of limited in store but their online inventory is pretty good

Be prepared to wait for a long time at their gun rifle department. One clerk on Saturday says the…read moreother guy called in sick. Manager showed up but just to review a rifle purchase...he just passed by in front of a large group of customers waiting to look at guns rifle without saying a word,,,I've purchased three weapons here and had to wait a good while during the purchase of all three...too bad Walmart doesn't sale pistols. Probably poor customer service here since no other competitors in town...

Service at Academy Sports + Outdoors is consistently poor. Most of the time, only two lanes are…read moreopen, with little to no customer service presence on the floor. Each lane typically has 10-15 customers waiting, sometimes more, which leads to long delays. When another register finally opens, instead of helping the customers who have been waiting the longest, staff often call over people from the back of the line who just arrived. This is extremely frustrating and unfair to those who have already waited. Additionally, the store rarely answers the phone, making it difficult to get any assistance without going in person. Overall, the experience is disappointingi wouldn't even rate it half a star. In contrast, the Academy Sports + Outdoors location provides outstanding service and operates much more efficiently.

Ever time I came into this location....Not a single employee greeted us as we walk in or past…read moreanyone.... I had to use the ladies facilities and I literally was disgusted by the SMELL. I was appalled by the smell that I walked out without completing my planned purchase .

I was in need of picking a shaft for my new club and IVAN was the man. He has incredible customer…read moreservice, he needs a promotion asap! He make sure all of my needs were met and reassured me with all the questions I had. If anyone needs help with your golf clubs, Ivan is the expert and make sure you are taken care of. I hope your manager sees this Ivan because you truly are the description of what customer service is like.

Came in with my husband (we come here a lot for his line of work) and I must say the two ladies…read morethere today (Saturday around 3)were awesome I was looking for pants for work that had a lot of pockets and I was about to give up when the younger female found two pairs of pants for me... I was so happy that the employees here are so very friendly and super helpful.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

Simple place to go in and shoot for a good price if your military. I have been here consistently…read moreand there is definitely a prejudice there from the two older gents. So only your money matters if you're a brother. I'm always polite and very respectful to anyone especially my elders. I've never gotten a good morning, welcome in, and Never gotten a "you are welcome". They literally just stare at me. The three stars are specifically for the range and price. Outside of that, the older gentlemen do not necessarily care to share their space with a brother. I've been around a long time to know where my kind isn't welcome. or maybe it's just me Not being welcome. Either way. I'm sorry they each feel the need to be that way. I've definitely bragged about this range for the longest. I've been here for years. Either way my time here in the valley is coming to an end. If you're a brother, form your own opinion. And be mindful of your surroundings.

Today, December 29, 2021, was my third visit to the Point Blank Archery and the visit where I was…read moregoing to purchase a bow. On my first visit the customer service was excellent and energetic, they answered my questions and I had picked out a bow that I was very interested in. We discussed the price and the fact that it was discounted because it was a couple of years old, old inventory essentially. My second visit I was intending on shooting the bow and purchasing it, if after shooting it, it felt comfortable. The staff this visit were not as helpful and the store was a little busier. Excited about the bow I waited for 30 minutes, I told this was the wait time. It became abundantly clear to me after waiting though, I was going to be waiting much longer. I spoke with the gentleman about the wait and he convinced me to come back in the morning so I did. I arrived at point blank about 10 am with a friend who was interested in a back up bow as well. I shot my bow and with the help of the bow technician, I was shooting it comfortably. My friend proceeded to shoot a bow as well and was legitimately interested as the same discount should have been applied to the bow he was eyeballing. We gathered our bows and made it to the register where the prices we were met with were higher than expected. Even the clerk apologized and said the can't honor the quoted prices but acknowledged they were instructed to sell them at said prices. Needless to say I feel like the staff pulled the old bait and switch on us. We did not buy the bows and will look elsewhere for a good deal.

Go to another location; Brownsville maybe ..??.... Mgr LEO Farrell chose to fax items while there…read moreis approximately 25 people in an S line waiting with 2 cashiers. One Cashier continued to call Management on the head set & stated to me- I call, they never answer. I was in like approx 30-40 min & when I asked him why he couldn't get behind a cash register and help out he told me they were looking for someone. I told him I've see 5 males walking around. He argued with me telling no other males were there (one was wearing an orange vest going in & out of the building, one OTHER MGR standing at front door Ralph Lopez. Could he not get on a Register? And another man in a blue shirt just browsing clothing so ok that's 4 not 5) I asked him if he was going to argue with me or fix the problem? He said "Fix it". INSTEAD he finished his fax, did not get on a register or get anyone else to get in a register, walk over to the other manager, talk about me, they both looked at me and I looked RIGHT BACK, hand on my hip PISSED. Everyone in one was telling me, "Good going". We were all frustrated. I have photos & you can see it on their faces. I told him I was gonna blast him on YELP & call Coorporate. He ignored me. Didn't fix the issue. No reason for such long lines not even prime Christmas shopping time. Week day, kids aren't out yet, lunch time .... I asked the cashier, "Are your Managers too good to get on the Register?

After the bad start with the Brownsviile store i decided to go the the weslaco store. Everything…read morewwnt smoothly found the itwmy i was a looking for and purchased it. Even though i was not there for a long time. I give them an excellent rating. So this is the store for me if i plan to purchase anything else. Hope that will help other customers that have had bad experience at the Brownsviile store.

Lcd 956 have come a long way and i was pleased with the customer services and the prices are very…read moreaffordable. Great huge selection for salt and fresh water fishing

From the owner: We specialize in the sells of bait and tackle. We also service and fix reels. We sell custom made…read moreleaders. We offer a huge selection of alligator gar fishing gear and tackle.