Came in with my husband (we come here a lot for his line of work) and I must say the two ladies…read morethere today (Saturday around 3)were awesome I was looking for pants for work that had a lot of pockets and I was about to give up when the younger female found two pairs of pants for me... I was so happy that the employees here are so very friendly and super helpful.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

The tall, young man who seems to be in charge is pompous and rude. He will overcharge for paintball…read moregun purchases and offer lowball offers if you want to sell your stuff. Their quality of items is low, and they don't keep popular items well stocked. Go elsewhere or order online instead.

Super friendly service, military and first responder discounts. The owners are amazing…read more They carry a large variety of uniform needs, and can even special order. Prices are very reasonable. Its my go-to place for uniform stuff.

Simple place to go in and shoot for a good price if your military. I have been here consistently…read moreand there is definitely a prejudice there from the two older gents. So only your money matters if you're a brother. I'm always polite and very respectful to anyone especially my elders. I've never gotten a good morning, welcome in, and Never gotten a "you are welcome". They literally just stare at me. The three stars are specifically for the range and price. Outside of that, the older gentlemen do not necessarily care to share their space with a brother. I've been around a long time to know where my kind isn't welcome. or maybe it's just me Not being welcome. Either way. I'm sorry they each feel the need to be that way. I've definitely bragged about this range for the longest. I've been here for years. Either way my time here in the valley is coming to an end. If you're a brother, form your own opinion. And be mindful of your surroundings.

Today, December 29, 2021, was my third visit to the Point Blank Archery and the visit where I was…read moregoing to purchase a bow. On my first visit the customer service was excellent and energetic, they answered my questions and I had picked out a bow that I was very interested in. We discussed the price and the fact that it was discounted because it was a couple of years old, old inventory essentially. My second visit I was intending on shooting the bow and purchasing it, if after shooting it, it felt comfortable. The staff this visit were not as helpful and the store was a little busier. Excited about the bow I waited for 30 minutes, I told this was the wait time. It became abundantly clear to me after waiting though, I was going to be waiting much longer. I spoke with the gentleman about the wait and he convinced me to come back in the morning so I did. I arrived at point blank about 10 am with a friend who was interested in a back up bow as well. I shot my bow and with the help of the bow technician, I was shooting it comfortably. My friend proceeded to shoot a bow as well and was legitimately interested as the same discount should have been applied to the bow he was eyeballing. We gathered our bows and made it to the register where the prices we were met with were higher than expected. Even the clerk apologized and said the can't honor the quoted prices but acknowledged they were instructed to sell them at said prices. Needless to say I feel like the staff pulled the old bait and switch on us. We did not buy the bows and will look elsewhere for a good deal.

Ever time I came into this location....Not a single employee greeted us as we walk in or past…read moreanyone.... I had to use the ladies facilities and I literally was disgusted by the SMELL. I was appalled by the smell that I walked out without completing my planned purchase .

I was in need of picking a shaft for my new club and IVAN was the man. He has incredible customer…read moreservice, he needs a promotion asap! He make sure all of my needs were met and reassured me with all the questions I had. If anyone needs help with your golf clubs, Ivan is the expert and make sure you are taken care of. I hope your manager sees this Ivan because you truly are the description of what customer service is like.

My experience at Bass Pro Shops was a solid 10/10. We decided to come here after receiving terrible…read moreservice at another store, and I'm so glad we did. We initially waited in line to get more information about a firearm and ammo. While browsing, Xavier came over to assist us. He was great. He took his time, was very patient, and clearly knew what he was talking about. He answered all of our questions thoroughly and made the entire process easy to understand. We walked away as happy customers. I even told him he provided some of the best customer service I've experienced and that I would recommend him to anyone in the area. Since I don't know any people here, consider this my recommendation... GO SEE XAVIER. He's patient, kind, knowledgeable, and makes you feel like you're the only customer in front of him, even when others are waiting. That kind of service really stands out.

Alex and Alejandro assisted me the morning after purchasing a scope and rifle the previous evening…read more While in a crunch the shooting sports department stepped up and got my scope, mounted and leveled in my rifle bore sited before my Hunt that following evening! Communication was consistent and smooth throughout the entire transaction A+++ This is the level of customer service that makes good teams great!

Super helpful staff. I can't remember the gentleman's name, but he looked like the manager to me…read more He really went above and beyond to help me out with what I was looking for and assured me if I didn't like it, I could always bring it back. Definitely will be back again for the customer service alone.

People inside were very helpful. Went in looking for boots and walked out the the perfect pair…read more Super comfortable. They are kind of limited in store but their online inventory is pretty good

Be prepared to wait for a long time at their gun rifle department. One clerk on Saturday says the…read moreother guy called in sick. Manager showed up but just to review a rifle purchase...he just passed by in front of a large group of customers waiting to look at guns rifle without saying a word,,,I've purchased three weapons here and had to wait a good while during the purchase of all three...too bad Walmart doesn't sale pistols. Probably poor customer service here since no other competitors in town...

Service at Academy Sports + Outdoors is consistently poor. Most of the time, only two lanes are…read moreopen, with little to no customer service presence on the floor. Each lane typically has 10-15 customers waiting, sometimes more, which leads to long delays. When another register finally opens, instead of helping the customers who have been waiting the longest, staff often call over people from the back of the line who just arrived. This is extremely frustrating and unfair to those who have already waited. Additionally, the store rarely answers the phone, making it difficult to get any assistance without going in person. Overall, the experience is disappointingi wouldn't even rate it half a star. In contrast, the Academy Sports + Outdoors location provides outstanding service and operates much more efficiently.

Enjoyed my relaxing at Jim's Pier while Lutz was in the bay kayaking this beautiful Sunday morning…read more While Lutz kayaked, I viewed their store and then went next door to have a beer and some fried avocado. A variety of items offered to fishermen and fisher women. Why is it that fishermen is an accepted homonym and fisherwomen is auto corrected? Anyway, the store is similar to a general store as offers up sodas, chips, and other snacks as well as toys and clothing and more items for anyone who fishes. Taking a look around, I didn't see anything that I was needing or wanting at the moment, but it was nice to greeted as we walked in the place. Friendly service.

Our family's been coming to & fishing out of Jim's Pier for decades! We have years of photos with…read moreour catches at Jim's Pier. Great shop & staff is eager, friendly & helpful.

We were there last week. This place was awesome. The staff are friendly and able to cater to any…read morelevel of shooter skill or need. I've been shooting since I was six and my girl had never handled a gun before she met me. This was her third trip to a range, all-time. Her first time was here, renting nice lil' 9millies. Her next gun experience was shooting a M-60 at a range in Vietnam (while on vacation). The selection of guns to rent to shoot looks like the basement bunker from Terminator 2. My girl and I rented a Barrett .50 rifle, a S&W .500 Magnum, and a no-shit full auto Tommy Gun. We asked for the most ridiculous guns they had, and they delivered. The Barrett was on my bucket-list, and worth every penny. The Tommy gun was more fun than bumper cars. The .500 Magnum can go kick rocks. What a stupid gun. Only 30 minutes from South Padre Island. Totally going again next time we're down there.

Best experience -- friendly and knowledgeable staff; Great value for the price; Remote location…read morethat felt safe and accessible; Great selection -- from pistols to 50 cal, they have it all. Clay shooting was my favorite. Will be back the next time I'm in Brownsville.