Short staffed, hard to reach by phone, and very rude customer service…read more And it seems like all the stores have the same issues. I stopped by the location south of the expressway, and informed the first clerk I came across about the large amount pf trash right outside the front doors, and he was not interested. Are the store managers qualified to manage?

Honestly, I was impressed by the helpful staff that I interacted with today (July 2019). Jacob in…read morethe Firearms & Annabelle at customer service did a great job getting what I needed. I plan to go back. The store overall was bright and clean. Prices were reasonable. Note: Hunting & Fishing licenses are processed at costumer service desk just inside the front door to the right.

The tall, young man who seems to be in charge is pompous and rude. He will overcharge for paintball…read moregun purchases and offer lowball offers if you want to sell your stuff. Their quality of items is low, and they don't keep popular items well stocked. Go elsewhere or order online instead.

Super friendly service, military and first responder discounts. The owners are amazing…read more They carry a large variety of uniform needs, and can even special order. Prices are very reasonable. Its my go-to place for uniform stuff.

My experience at Bass Pro Shops was a solid 10/10. We decided to come here after receiving terrible…read moreservice at another store, and I'm so glad we did. We initially waited in line to get more information about a firearm and ammo. While browsing, Xavier came over to assist us. He was great. He took his time, was very patient, and clearly knew what he was talking about. He answered all of our questions thoroughly and made the entire process easy to understand. We walked away as happy customers. I even told him he provided some of the best customer service I've experienced and that I would recommend him to anyone in the area. Since I don't know any people here, consider this my recommendation... GO SEE XAVIER. He's patient, kind, knowledgeable, and makes you feel like you're the only customer in front of him, even when others are waiting. That kind of service really stands out.

Alex and Alejandro assisted me the morning after purchasing a scope and rifle the previous evening…read more While in a crunch the shooting sports department stepped up and got my scope, mounted and leveled in my rifle bore sited before my Hunt that following evening! Communication was consistent and smooth throughout the entire transaction A+++ This is the level of customer service that makes good teams great!

Came in with my husband (we come here a lot for his line of work) and I must say the two ladies…read morethere today (Saturday around 3)were awesome I was looking for pants for work that had a lot of pockets and I was about to give up when the younger female found two pairs of pants for me... I was so happy that the employees here are so very friendly and super helpful.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

There's only 1 or 2 registers open at any given time and checkout takes 4 years and a day.read more

I had to put 1 star. No place for I. I am disabled but I love to shop at academy in Edinburg. I've…read morecalled 10 times this and asked for each dept. And no one answers. I All I need to know if they use a electrical chair so I can shop. It's terrible being disabled. But it's even worse whey they ignore you.

Wow this store is like Disneyland for fashion lovers. The selection is impressive, with great…read moredesigns and quality for the entire family. I loved the fact that there was someone helping in every department. I am definitely returning with my family soon.

This store is AMAZING! The selection, the quality and the astonishingly low prices are just a few…read moreof the best reasons to shop at PRIMARK! The staff in each department are very friendly and knowledgeable. Everything is organized and displayed nicely! The security teams at the entrances of the store are simply sharp and professional--makes shopping at PRIMARK comfortable and safe! KUDOS to the Manager and his team...McAllen is lucky to have this great store for the community! Come, shop and ENJOY!