The Gold Dust West out here in Elko has a restaurant called The Grille. A lot of people don't know…read morethe name and a different yelp listing, so I'm posting here on the Casino listing as a lot of people do for the coffee shop. I'm out here traveling east on the 80 with my crew blasting along the freeway at 80 mph (that's the speed limit here!) and the crew is grumbling about getting some food. They didn't wanna wait till even Wendover, cause there might not be any good food way out there. OK, so, I pull into the Gold Dust West. I've stopped here before and I do like the food they have at the Grill coffee shop inside the casino. We get seated and drink orders taken. You know I do notice a sandwich on the menu I never had before. It's the Grilled Cheese Sandwich. Usually I'd think grilled cheese was a boring sandwich you order for kids or something. But I saw it had bacon and tomato in it. You do have you choice of cheese (besides American) and choice of bread. I got it on sourdough and cheddar cheese along with onion rings ($2.00 extra). I couple of my crew got the same but with fries. The other girl on the crew got the Cali Omelet. Our food arrives and I'm surprised at the heft of the grilled cheese on sourdough. I bite in and wow, this is pretty damn tasty! It's not what I expected at all, better! The other guys liked it too and said they'd get this sandwich again. OK, I was impressed with this new grilled cheese and I think they have it at all the other Gold Dust west locations in Reno and Carson City. If you get to a Gold Dust West Casino, check out this sandwich! Oh, the dessert of the month is cherry pie ... we got a couple of pieces to share.

VERY HUMILIATED!!!! ... date reference(4-6-26) After…read moredriving about 300 miles we were a little tired so we checked in to our hotel(Not GDW) around 6pm we went to the GDW for dinner, upon arrival we went directly to the Grill restaurant, we asked for a booth but upon looking around we could see they were all pretty much filthy along with most of the tables!! Seated ... asked what we would like to drink, we wanted a pre-dinner cocktail and a glass of water ... received our drinks ordered our dinner (prim rib) got our salad... when our dinner arrived we wanted another cocktail with our meal .... promptly told " you have wait 20min" ????? to my surprise I remember my mother telling me to wait 20mins before I went in the pool .... confused I asked why ??? ... no response from what I assumed was a waitress, she then got a manager and the 12yr old told us the same thing with no explanation...now mind you we didn't guzzle down 5 cocktails between being seated and our meal being delivered. I then went to the bar and ordered our dinner cocktail, the bartender asked me who the drinks were for ??? once again I'm thoroughly confused, I told her and she said she would bring them to our table, great ... thank you! .... now our meal is there, and the bartender shows up with our drinks ... but then proceeds to tell us we have to wait 20 mins ... OMG .... WHY!! ... well at this point in time it has been 20 MINS!!! ... Now we feel very humiliated, like being treated as children when were in our 60"s!!!! VERY UNPROFESSIONAL!! NO EXPLANATION, and were dumbfounded!!! Dinner's over and now were ready to pay our bill... I'M so glad I checked our receipt, they charged us for 2 soups that the party next to us ordered!!! REALLY .... now that was the topping on the cake! The dinner was very good! The STAFF sucked!!

Day of the Week check in- Monday How many nights- 1…read moreOnline Check in- Yes Able to get Digital Key?  Yes   ******************************** Outside perimeter Clean?  Yes, but there is trash along the wall of the NE side entrance  Ground Keeping?  Excellent  Spacious? Yes Safe?  Yes Lighting? Ample    Exterior entrances Functional.  Security cameras at each door   Cameras - Interior and Exterior    EV Chargers? NO   ********************************* Lobby/Common Area Clean and spacious? YES Coffee and Hot water available? YES   Dining area Tables clean?  Yes Plenty of seating   Food Service area - 2 waffle makers 2 choices of waffle batters Clean   ****************************************** WiFI Test # Day and time #1 Monday 410PM Download- 83.9Mbps Upload- 83.6Mbps Latency- 44ms #2 Tuesday 631AM Download- 10.5Mbps Upload-  10.5Mbps Latency- 43ms **************************** Staff Front Desk Staff - Jake Greeted? YES Felt Welcome? YES Friendly? YES Provided Information: Yes  Hilton Honor Benefits? Yes Awesome job in the check-in   Food Staff - did not see Greeting in Morning?  NA   ********************************* Room #103 Bed Type: King Amenities Microwave- no...one in lobby  Fridge- yes USB-C plugs # 0 USB-A plugs #8 the 2 bedside nearest the side wall does not work     Cleanliness Top of TV cabinet and desk mirror dusty   Lighting- well lit with drapes drawn   HVAC Controller Location- wall Under Window unit? -Yes Filters -clean   Bathroom Step in Shower? no Bathtub? Yes Wall Mounted Dispensers? Yes     *********************************** Food Breakfast 1 Chicken  sausage patty Cheese omelet  Red skin potato **today's food was really lacking flavor...tended to be on the bland side.  There was Chula and Tabasco sauces available.   Coffee Available 24hours? YES ***********************************   Gym Clean ? Yes Spacious?  Yes Water Dispenser?  Yes There is an indoor pool but I didn't get a chance to look at it   Guest Laundry 1 washer $1/load 1 dryer $1/load   Ice makers Located Ground Floor along with Vending machines   Business Center # of PCs? 0 # of Printers? 1

We stayed here for one night and enjoyed our stay here. The rooms were clean and the decor was…read moremodern. It appeared to be newly renovated and loved the decor and positve messages. They had plenty of options for breakfast, which was nice. There was plenty of seating, which was also convenient. The staff were all very friendly and helpful. I also liked that there was plenty of parking. The bed and pillows were super comfy so we both slept really well. This hotel is dog friendly, which was nice since we had our dog with us.

October 2023. Cons: no frills definitely. Skimpy shampoo, no heater in shower area, no ice bucket…read moreor in room coffee Pros: super clean, comfy bed & pillows, good lighting, pretty lrg room, 1 queen bed & extra seating, quiet, good nights sleep. I could stay again

Called to make a reservation for an upcoming cross-country trip two months in advance. Because I am…read morevery pregnant, traveling smoothly is a top priority. When I called, I informed them that I would be traveling with two trained service animals (NOT pets) and one pet. ​They initially informed me that my service animals would be charged as pets, and then denied us entirely because "I would have three pets." When I reiterated that two of them are trained service animals and not pets, I was simply told, "It's the rules." ​I have stayed at plenty of Wyndham hotels in the past with my service animals and pet without issue, and I cannot believe their blatant disregard for federal and state laws. Under Title III of the Americans with Disabilities Act (ADA), service animals are explicitly classified as working animals, not pets--no hotel can deny entry or count service animals toward a standard pet limit. ​I do not recommend anyone with service animals to reserve rooms here, as you risk being illegally charged fees or turned away entirely. Thankfully, I took my business to Best Western, where they actually respect the law and didn't add unnecessary stress to our trip. I will also be formally lodging a complaint with their corporate office and the appropriate agencies.

Customer service at the hotel is wonderful and accommodating... we booked through Wyndham fought…read morelanguage problems ... we are repeating visitor's with disabilities.. we requested a handicap room with soaking tub Wyndham acted like we weren't frome there country told us the room was not offered... when we arrived it had went to a previous walk in so thay worked it for us the next too nights .... THANK YOU !!!

Tiny casino not a lot of slots . Bartender was very rude. When I went to get a players card she did…read morenot greet me and acted like I was bothering her would not go back.