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Londs Cars

3.0 (2 reviews)
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14 years ago

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13 years ago

Londes cars is the best car services ever with well qualify drivers and good controllers.

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Redbridge Radio Cars

Redbridge Radio Cars

1.8(11 reviews)
2.0 miGants Hill

Very poor service, often late. Now demanding cash up front before driving. Driver says it's…read morecompany policy, company says it's up to the driver who is apparently self-employed. Stated that it is in case of 'runners' - but considering I walk unsteadily on a stick, this is obviously not going to happen! They have never previously asked for payment up front. Will definitely never use again. Unreliable and no moral code.

My personal experience of Redbridge Radio Cars has never been great. I have always preferred BJ…read moreCabs (look them up on here for my sparkling review). It's just the typical thing that Redbridge Radio Cars always seem to take ages to pick me up. I realise this is perhaps illogical - I mean, all cab companies are the same right? You call them, they call one of their drivers, you get picked up. So I'm not sure what happens. Maybe the dude in the office likes to eat a meal before sending out drivers. I don't know. Perhaps it is just my bad luck. I figured maybe after getting in one of their cars I would find them using some really slow vehicles or perhaps bicycles. This would certainly explain their tardiness. But I have found their cars to be the usual mix of L Reg Mondeos, curious coloured Nissans and similar things. Anyways; I don't mean to put you off. Eventually, a car will come and the pricing is reasonable. Their drivers are as friendly as anywhere else. But in my own personal experience, things have never worked out too well.

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Redbridge Radio Cars
Redbridge Radio Cars
Redbridge Radio Cars

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Redbridge Taxis

Redbridge Taxis

1.0(1 review)
2.0 miIlford

Abolutely awful service! Booked a taxi at 7:30pm, was told there would be a 10-15 minute wait, so…read morecloser to the ETA I waited outside, no taxi for half an hour, phoned them, they said 10-15 minute wait, waited 10-15 minutes, no taxi, phoned them they said 10-15 minute wait, I said if you don't get a taxi to me within 10 minutes I am going to cancel my booking and make a complaint. I ended up waiting for over an hour, to be told that the previous driver couldn't find my address (despite giving postcode, house number and directions) and that there was bad traffic, so I said to the driver that finally arrived, I am willing to pay the fair there but I think for the inconvenience I should get my return journey at a discount, they said no. I understand that the drivers are self-imployed and that the fault may not lie with them but with the controller, in any case, if they work for a company and they ARE customer focused like they said then really a return discout should be the least they could offer. I then sent the driver on his way after wasting an entire evening on the curb in the freezing cold. The journey was an important one, I had no food in and desperately needed to go food shopping for the easter bank holiday weekend. I phoned the office and explained what had happened and that I was incredibly dissatisfied with their service and that as a first time customer it does not give me a great impression of the company and that I would not be using them again unless they could compensate me in some way. I would have been happy with a free return journey, but the member of staff on the phone was very unhelpful and his retort was 'what if the trains were delayed, would you expect a refund?' and I said 'if the trains were delayed I would have advanced warning of the waiting time and if necessary could make alternative arrangements. If I had already bought a ticket then the office would have to give me a refund. I. have. seen. it. done. I think it is completely unacceptable to mislead a customer into thinking they'd only have to wait a certain amount of time, when in reality the waiting time was much much longer. I said that at the company I work for, if our delivery had been late to the extreme that the taxi was we would have refunded the delivery charge. If you ask for a service at a particular time, you expect it at that time. IF they had informed me of the REAL waiting time, I would not have wasted my evening and booked another cab. Overall, service and staff-customer communication standards were APPALLING.

Londs Cars - taxis - Updated May 2026

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