i found the whole thing confusing as im autistic so I asked one of the station workers for help and he was frustrated with me, and made me feel stupid. not a nice experience at all, awful in fact! I do appreciate the availability of trains I just wish that people wouldnt take their frustration out on me. I know I was being patient so I can't think why someone would act this way. read more

Dirty, always delays . People passing always without paying. There is no compensations for the delays. Staff that cannot talk clearly in the microphone. List can go on! read more

i gotta thanks peter and louis the workers at barking riverside!! I left my bag at barking station in the train and one of the staff there told me to go barking riverside station and ask for help and i glad i did! Peter was trying to calm me down from crying and looking after my son, louis on the other hand was calling all the overground station to find out about the missing bag!!! Long story short my bag was hand in at south tottenham! seriously there are genuine people out there willing to help and thank god there are peter and louis! read more

London Overground - Friendly and helpful - Public Transportation Near Me - London, XGL

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Three trains never arrived this evening from 21.07 onwards. Waited an hour at Vlapham Junction Overgroubd and people only told whenv3rd train ne erxarrivedcro use buses to get to Willesden Junction. What a joke! I'm going to demand refund in the routes I hadvto take to get hone 2 hours extra. read more

Very tedious from London Euston to north Wembley would not recommend..Trains are not frequent enough.

the most untraste journey whit them . it is not reliable at all.. don't worth at any .. change time table in a second and is easy to lose your job for them fault ... read more

Clean and since it IS the Overground, sunny. Better than the tube. It sort of overlays the Tube, but it doesnt match up to it well with only a handful of stations that are also Underground. The trains I rode were clean and efficient. I've been on the Paris RER and the Munich S-Bahn and some of the Swiss intra-city lines, this felt exactly like that. But without the efficiency and timeliness of the other lines. I've been in the London area for a year and a half. I've only had the occasion to take the Overground once. It just doesn't go where I need it to go. read more

London Overground - The Overground carriage - Public Transportation Near Me - London, XGL

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Trains too dirty, seats dirty and old. I feel a bit disgusting right now. we should pay less money for Oyster card. ;) I hope this review can help from a clean up to the all trains and change the seats definitely. read more

Just went to Brondesbury station to confirm if there will be any trains tomorrow Saturday 08/10/22. The lady working at the ticket office was so rude and unhelpful. She didn't take off the cardboard in front of the window and didn't speak in the mic so I could hardly hear her. She said no train! Multiple times I referred her to the panel saying 'a reduced Overground service will operate between 08:00 and 18:00.' She was having none of it. She shoved her paper, with the same information, on the window and tell me 'read'. I told her that I can read fine and that what it says on it! Then she read it again and mumbled something, still unable to hear her. I left. read more

frequent delays and part closure. very unreliable. very little information at station.

Inefficient. One in 3 journeys are cancelled, they ALWAYS have a signal failure. Custumer information is, as a rule, not up to date. read more

Like most Londoners I get up in the morning and head off to work and complain about the cramped tubes and slow buses. On the way home in rush hour I complain about the very same things. Living in Kentish Town, North West London I assumed tubes and buses were the easiest way to get from A to B. It came as a pleasant surprise when wandering down Camden Road, something in my inquisitive mind propelled me into Camden Road over ground station. I already knew there was an over ground station in Kentish Town not two minutes away from my home, but I never thought to look where the line went. To my joyous surprise, the line can get me to university and work within fifteen minutes. It in fact services SW, NW and NE London pretty well. I got on at Camden Road Friday evening at 5.30pm and although busy, I didn't have my nose squashed into someone's armpit. Ah the joys of being inquisitive. Check out the over ground it may save you time and your nerves. read more

London Overground - Public Transportation Near Me - London, XGL

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Too many delays!!!!! Wasting of time, due to charging quite a lot per journey, but this not a point. Always delays!!! Once I had to wait over an hour for a train... And irresponsibly behaviour of personnel, we have to wait a half an hour for them to let us know that there is delays!!! Such a shame in 21wt century, when we are on peak of tech era, disappointed read more

The London Overground currently runs from Richmond to Stratford, Clapham Junction to Willesden Junction, Gospel Oak to Barking and Watford Junction to Euston. I mainly jump on at Hackney Wick as it takes just 15 minutes to get to Highbury and Islington where I can get the Victoria line to central London. It is frequent enough, trains run every ten minutes or so but a lot of trains get cancelled so it's not really the most reliable mode of transport. It's not really advisable to catch this train at rush hour as I foolishly did once only to be squashed between a 6 foot tall man and a girl with a rug sack which was hell. I kept thinking the doors were going to open and we would all fall out. read more

London Overground - Public Transportation Near Me - London, XGL

London Overground is a huge public transportation system in London, it's basically like the London Underground but overground, so one might find it better than the tube as in some cases, you can see views of London, rather than it being slightly hotter and Underground. I used London Overground about two months ago now to help me get from London Euston to Wembley Central ahead of watchcing Manchester City play Arsenal in the FA Cup Semi Final, I only planned to use London Overground for my return journey but after the London Midland (different operator) train driver thought it would be funny to drive past Wembley and go straight into London on my journey there, I had to use London Overground which ended up being a good 40 minutes out of my, albeit not the fault of London Overground. London Overground services I've found tend to take considerably longer than the likes of the tube and other operators, they seem to be slower and call at less stops, with the stations of course less staffed at the stations, some even not staffed at all, some of which of course are Underground stations, with the Wembley Central station being a prime example as from the same platform there was both the Bakerloo Line and then a London Overground service going into London Euston. London Overground make it almost impossible to book rail assistance which also can be quite tricky, and the trains sometimes can be dirtier and not as nice as one would associate "normal" trains to be such as Virgin Trains and CrossCountry, compared to some of the train franchises I've used to up north, as I'm from Manchester which I'm sure regular readers of my reviews are well aware of. London Overground also don't do seat reservations which can be tricky, it is a typical London tube-style train from what I seen, with little front-facing seating and more seats on the side. Sadly due to the longer length of time London Overground use and some issues with the trains and lack of staff patrolling their stations make them a poorer operator as a railway franchise, and that's a shame, there also is confusion over the wheelchair and step free accessibility of their stations, and due to so many flaws I sadly feel mass improvement is needed and for now London Overground deserve a single one star. read more

It's simple horrible, almost every single day cancellations , delays, strikes ect... try to avoid it.!

You don't know when it will be cancelled, so you can not plan your journey.

Right LO, I have some quetsions... Why do you only have 2 services an hour around east London on Sunday? Why do you not let me top up my Oyster at your silly machines? Why do you not have staff at over 50% of your stations? What happen if something goes wrong?! Why are your little windows that open so small and face the wrong way so NO breeze manages to get into the carriage during hot days? Why are your tickets more expensive than the tube? What's with the short trains even during rush hour? What's with changing the final destination of the train without actually telling everyone else on it? Please get back to me when you can, I know you're busy, doing what, god only knows!!! read more

Weeehooooooo!!! I just took a seat on the fast, clean, sparkly new overground from Shoreditch High Street to Dalston Junction. And although the upholstery made me feel like I was taking a train straight back to 1972, all other reports are two orange lined thumbs up. I still could use more frequent trains. And it would be nice if I didn't feel like I was navigating my way through a depressing concrete maze of gloom at each station. But for a much needed service a month early? That's 4-stars right thurrr. read more

Yesterday I been sick in Canada Water station at 7.30, a tall guy with blond hair was look after me til the ambulance come over...! I didn't ask which one was his name because I was scaring, but this guy was at all the time next to me, asking question. Was amazing.. Thank u very much x read more

yup, this hopelessly decrepit old train line was recently brought under Transport for London's control (TfL). i never used it before that but i suspect it was even worse then. The then Mayor of London, Ken Livingstone tried to win the public vote by bringing it under TfL (which meant staff at all stations, cctv, cleaners etc..) I have to say though the idea of a circular route beats the living daylights outta radial routes where you have to go into central London before you head back out to your peripheral destination. Im not sure but i think there will be a replacement of the trains with new ones, anyone got any info on that? Ill give it three stars, despite the plentiful downsides the staff do make a point of keeping the service to the timetable! read more

So here i am, living in a new area of london close to an overground station. the plus side of this line is that I have one! Easy access to shoreditch and highbury & islington. But that's pretty much the only stop i'll use. Outside of that, where else will I go on this line? It's frequency is about as often as the old North London line which is now a part of this network. The line would be great... if more frequent. once every 15 minutes isn't good enough for me, or reliable enough for me to use it on a daily basis. Sometimes you get lucky, and one is minutes from the time you stood there, and sometimes your unlucky waiting 15 minutes. Annoyed when that happens. You definetly have to plan your trip when using this line from New Cross. So plus... its an option for my travel, minus... you may have to wait! read more

After using London Overground for seven years, this is what I've discovered: The good: -Most trains have carriages for bikes, which is helpful; -It's now possible to use Oyster Pay as You Go cards - wahey! The bad: -It can't hack even the slightest amount of rain, immediately incurring delays and even cancellations. In a famously wet country like the UK, that's a big problem; -In the tube-free area of South East London it can be horribly unreliable, with delays routine. Reasons include all kinds of foot-stomping, gasket-blowing causes: "a problem with a train" (don't you friggin' maintain them?), absent drivers and "we're being held at a red signal. I don't know why. Hopefully we'll be on the move shortly" (Oh. Thanks.); -Coverage of London is somewhat patchy, with zone location not necessarily being a reliable guide to how long it'll take you to reach the centre e.g. in some places it can be quicker to go from Zone 4 to the centre than Zone 2 because the routes are better; -As TfL appear to be all to aware of given their plans for Crossrail, it can be tortuous getting from east London to west London. The so-so: -Communication. Sometimes it's good, allowing you to make alternative plans or get in a grovelling text to your boss or friend, sometimes it's awful. Overall, for me the bads outweigh the goods and I now only very rarely rely on it to get me anywhere. Testament to London Overground's efforts is that I now use a bike to get anywhere in Zones 1-3 as it tends to be far more reliable and quicker. Given the difference in horsepower, congestion, number of traffic lights and costs, I'd say that's pretty embarrassing for London Overground. read more

I used to love you overground, when you was just plain British Rail, and we had something going on. Remember when you had nice seats so you didn't have dead bums. and Orange with Gray.. now your just a Bendy-Bus on Rails. I don't mind that you are always late, but you don't need to be so cold. I miss the Silverlink. I knew it was futile, but a man can dream can't he. Yeah you have your uses but I just don't know if I can even look at you. So I think it would be appropriate if we didn't see each other any more, I've met someone else, you don't know her.. She's called Jubilee and takes me to the roughly the same places you did, just a little hotter, and she's a bit weird, but I like that in a train read more

My overground station only runs three times an hour.. tiny trains.. slow as molasses... and what is the equivalent of the walk it would take me to get to a tube station once i have to transfer and re-tap back in at Euston... Not impressed! (the staff at the station were very nice though, but that doesn't really help my journey time) read more

Since the the Overground was taken over by London transport it's improved hugely. Stations spruced up and cleaned, new much better trains with A/C and better service. The new East London connection opened ahead of schedule this year and is extremely convenient for those trendoid areas in east London with frequent service and big, seemingly empty new stations. Frequency of service west to Richmond and Clapham junction needs to be increased to every 5 - 10 mins like the east London section however. read more

I like the London Overground! I tend to take it from Watford High street. If I need to get to Watford junction it's only one stop away, and help me easily connect the London Midland line which takes me into London in 20 mins. The delays I've experience have been a few minutes, so not too bad. From Watford High Street it takes 45mins to get to Euston, but I find the journey pleasant and I like the fact it's not a noisy train while running. When the weather is hot the air conditioning is nice and cool, when it cold the heating is great. I like the fact the train spacious and has flip up chairs where you can put bicycles and prams or even luggage. If you are having a night out in London it's nice to know on Fridays you can get the last train leaving at 1am and Saturdays at 2am from Euston, which has been useful to me on many occasions. Obviously you are going to get people who had a little too much to drink so it's not pleasent, but as long as I'm not getting a Nightbus home it's all good! read more

Bloody unreliable. Never on time when you need it never late when necessary God damn slow and only comes every fucking 1 minute. Hope To God I never have to take this useless train again read more

Worst lane ive experienced in my life. Every single day there are delays or they ask you to get off the next station as the train goes directly to the terminating station bypassing all the inbetween stations. It is ridiculous! many of my colleagues including me are constantly late to work and other meetings! i definitely recommend you to stay away from this horrible lane and save your self some time and health! RIDICULOUS read more

Right, I've had to leave a comment somewhere about the shi**est that is the overground. Delays every day, cancelled trains for no reasons , "signal failures" happens all the time, even complete shutdowns on lines and slow as hell ... And that, I can do with most of the time but if you're a commuter who wish to get somewhere during week-ends, well from time to time you can simply forget about it : They close lines to do maintenance which makes sense but then let's say that you live in Brockley : Basically, every stops after New Cross Gate are down and you included (as Brockley would be the next station and the railway service is also off) so you need to take a bus to get to New Cross Gate (takes you 10mn if you don't wait too long for any buses BUT the bus replacement one), then you wait 10-15 mn to get aboard a train because things get even slower during W-E for a trip that should take you 5mn usually ... And maintenance works happens often. But hey, London is expensive right ? So, let's say you don't wan't to pay an additional fee by taking any buses on your way back (since you're just topping up you're oyster when necessary) and you're ready to give it a go with bus replacement this time ... Well today, I should have known better because I've been waiting for 30 MN !!! (I must say, it became a game at the end since I was curious if it could burst the last record and it had delivered this time ). ... Again : 30mn Just for the bus replacement ! People are almost fighting because some of them couldn't get into the bus and there were also a few couples with prams today so great for the kids too ! (add 5mn until people who couldn't get in finally give up with being mad and yelling). London transports are not cheap so we deserve a better service than that, really ... read more

All trains terminated in Willesden Junction and we had to wait for more than 30 minutes for a bus replacement service to Hampstead. Staff told us the delay was due to traffic but there were 3 replacement buses stationed next to the station with the driversame just chatting to each other. An absolute disgrace! read more

Trying to commute from SW London to Dalston several times a week has left me dependent on the Overground. It's not the most efficient public transit system on earth, to be sure, but I can usually get a seat for the morning commute. Yes, it's the same amount of time that it would take me on the underground, but I'd have to transfer 3 times and fight my way towards a pocket of fresh air if I took the district line to the central line to the bus. The Overground is all-together more civilised, and makes the long shlep across London somehow more tolerable. read more

I am very happy with the East London line from Dalston Junction towards SE London and the Overground from Dalston Kingland towards Richmond. It's clean, spacious, never too busy and goes through all the hot spots of East London. and also makes getting to Camden extremely quick! Now it only takes me 15mins to get from dalston to Canada Water, previously it took around 40mins so yay!!!!!! read more

On 11th January my usual train was cancelled, due to a train broken down on the line. As a result I was unable to use my ticket on the local bus service as they only accept cash. Today I received a voucher for the amount of the bus fare. Well done to London Overground for dealing with this matter promptly. Chris Lennon (Watford) read more