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London Underground

4.1 (182 reviews)

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Kings crossing entrance
Leslie P.

Efficiency of the tube is smashing. Hop on different zones and this baby is fast and I can't tell u how clean walking underground and the bathrooms were. You have to pay to use restrooms but I think it helps to keep it all clean. Friendly team to help you if u don't know exactly where to go

J E.

It's been over 35 years since I used the Tube and when I was in London recently I used it as a quick, efficient way to get from Acton area to Heathrow Terminal 5. It worked perfectly, was quicker than dealing with the roadways and a taxi or Uber and I loved the way they use credit cards to access to the entry/exit gates. I wish the Metro in the DC area would use this same system to access the gates.

My wife ready to go =]
Chris H.

We visited London for our honeymoon and bought all day tube passes. WELL WORTH IT. You can travel all around the city and be within walking distance to most of the historic sites. Like all public transportation, it can get crowded during peak times. While riding, expect to stay standing as most seats will be taken during peak but please, remember to give up your seats to those who really need it.

The London Underground aka "The Tube". Piccadilly (1). Information Signs (2) Victoria Station (3, 4). Ta!
Eric R.

"My life is brilliant... My life is brilliant My love is pure I saw an angel Of that I'm sure She smiled at me on the subway She was with another man But I won't lose no sleep on that 'Cause I've got a plan..." Ahh the London Underground is what Londoners call the subway in the city, or by nickname "The Tube." It's hard to imagine that origins date to 1863 as the worlds first passenger railway. Amazing, really. Today, it serves an average of five-million riders a day. And who knows how your day begins or ends when you enter the turnstile... "You're beautiful You're beautiful You're beautiful, it's true... I saw your face in a crowded place And I don't know what to do 'Cause I'll never be with you... Yes, she caught my eye As we walked on by She could see from my face that I was F***n' high And I don't think that I'll see her again But we shared a moment that will last 'til the end..." Yeah, I'm sure James Blunt and every pretty skirt has been on it for some reason or another. I actually caught the Express Train from Heathrow airport that connected to the London Underground. I would find myself many times on the Piccadilly line since I stayed in SOHO. I just paid for one way fares since I planned more on walking the city anyway. You may use the contactless Oyster card (if planning lots of travel), contactless debit and credit cards, or Apple Pay. So it's rather convenient. In fact, I saw her on the Piccadilly line.. an angel.. that I'm sure... La-la-la-la La-la-la-la La-la-la-la, la... All in all, the London Underground is great-great-great grandparents old, but it retains this magical charm about it too, plus the musk. I'm sure there's a ghost or two down there, somewhere, so keep your valuables close. I just wish I knew her name *sighs* Maybe it's just the helpless romantic in me. Always searching for that moment.. even if it's just for that one magical moment.. "You're beautiful You're beautiful You're beautiful, it's true.. There must be an angel with a smile on her face When she thought up that I should be with you But it's time to face the truth I will never be with you" *cries*

Marcy D.

I love the underground. I miss the underground. The only subway experiences that rival this would be those in Scandinavia and Moscow/St. Petersburg (and only because these were beautiful). With clear directions (visually and with audio announcements) were were easily able to navigate the tube during our London vacation. Download the apps you need before your trip and follow the London Underground on social media channels to stay up to date on any announcements you may need or want during your visit!

Staff who worked at Airport terminal and refused to help visitors.

Terrible customer service ever experienced. Unreliable ​as trains often delay and many stations have bad air and leaking issue. We tried to get our unused balance out of the Oyster card, but unable to do so from the machine as the card is older generation, but that's the only card type they offered to visitors. Then we looked for up the ticket office, which was supposed to be opened on Sunday according to their websitewebsitewebsite, so we rushed to the ticket office, then found out it was closed. We asked for the staff in the photo for help, but he was extremely rude and unwilling to helphelp and told us to get away! I am very upset how underground is stealing from visitors for their terrible service.

Vivienne C.

One of the best public transportation systems that I know. The London Underground network is, I believe, the best way to travel if ever in London. The inside is super clean and the trains come fairly quickly - one every 3-4 minutes. However, it may take a while to figure out as they have multiple lines going in various directions. But there are plenty of signs and employees to help you out once you get into the station. Some tips for the Underground: - The price for traveling between different zones is different than that of traveling within the same zone. - Get an Oyster card even if you're only going to be here for a few days. Super convenient, just a swipe of a card and you can go off. - On special occasions (New Years Eve) the Underground is free at specific times of day. - Check to see if it is still operating on special holidays. When I was there, they were not operating during Christmas. Highly recommend using this when ever visiting London. Super efficient and each station is really so unique and different.

12/3/2018:  Check TFL before riding the Underground!  Research which stations have escalators and "LIFTS" to train platform!
Shirley M. F.

12/10/2018: Today, I made sure I took time photographing ZONE 1, i.e., The Underground's various Tube Stations in order, allowing you making smart choices and intelligent decisions where you should decide staying via close to a station with full escalators and lifts access or if, you're absolutely sadistic, i.e., choosing becoming a glutton for punishment-hoofing up and down a PLETHORA of staircases!!!! My discoveries are: The Green Park Tube, i.e., Buckingham Palace's exit has COMPLETE escalators and lifts access to AND from Heathrow Airport should you decide not riding the Heathrow Express Train to Paddington Tube Station . . . Meanwhile, St. James, aka Circle Line, Elephant & Castle, the Victoria Line, and parts of Piccadilly have a PLETHORA of staircases with "some" or NO access to lifts; moreover, the corridors between the different Tube lines requires you hoofing underground a l-o-n-g walking distance! Therefore, please do your due diligence reading ALL the signs I photographed in order, reserving your hotel via London Tube Station-my recommendation . . . Reiterating, London Tube Station has full escalators and lifts access to Heathrow Airport; however, with ALL the hoofing I walked today, I prefer riding BUS #35-Shoreditch TRANSFERRING TO BUS #205-Paddington via Primrose Street, i.e., Spitalfields Market in order, avoiding hoofing with your luggage in tow because riding the Tube IS NOT EXPEDIENTLY FAST due to egregiously walking l-o-n-g distances underground.

Larissa G.

In my admittedly limited travels to date, no transport system has come close to the London Underground (and that includes NYC's metro lines). With a map that's fairly easy to read and a fleet of subway cars running at a near constant pace, you'll usually get where you need to go with time to spare and without incident while riding what is affectionately known locally as the Tube. There are exceptions to this, of course. I've been stuck in the Underground during delays, and once that happens there's not much to be done other than to wait for things to get moving again. Worse than the waiting when this happens are the hot temperatures created by being underground with numerous other people, in a vehicle that traditionally does not have air conditioning (the windows are lowered to create a breeze for riders). Honestly, the temperatures are literally the only downside of the London Underground, particularly during the summer. Layers will be your friend if you plan on traveling by Tube a lot! But once you know how to dress comfortably, you'll do just fine. Still, despite my complaints above, I would trade pretty much any transit system I've ridden to date for the London Underground. Sure, you'll probably be warm no matter what and will be fighting for space during peak hours, but really - think about how many people travel in this city each day. It can't be helped, and it will beat paying for a cab or potentially sitting in a bus waiting for traffic to move. A few final thoughts: I like others recommend an Oyster card if you plan to use the Tube; it will be easier and cheaper than buying tickets. If you see a newspaper sitting around, feel free to pick it up and read it; the reuse of the newspapers is a long standing tradition. Finally, keep the chatter to a minimum during your ride if you want to fit in and avoid the looks of exasperated locals. Happy travels!

Bert G.

"The Tube". At first glance the overall map of the system looks like a whiteboard onto which colored spaghetti strands were thrown, and then populated with such names as Bushey, Chorleywood, Ickenham, and Cockfosters. But upon further study and much rumination, it can be deciphered. However, we discovered that yes, it is possible to be at the right station, right track, right time, and still get on the wrong train. But it is undoubtedly an incredible transportation system when used by the cognoscenti. I wonder why it's called "The Oyster", a bivalve mollusk? But I digress. As I recall, an All-Day Pass cost about 7 Pounds, a pound being worth $1.21 that day. Certainly an excellent deal if you want to go places and do things as we did. I doubt a better system could be devised. A better name, no doubt.

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bit hot and stuffy quite overcrowded but very fast transport love the history and how it saved many lives during boming raids in ww2

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Page 1 of 5

London Underground Reviews in Other Languages

Review Highlights - London Underground

“. Also known as the "tube", this iconic train will virtually transport you anywhere within London (and beyond)”

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11 Bus Route

11 Bus Route

4.3(4 reviews)
1.0 mi•Trafalgar Square

The number 11 bus route is one of the best in London for sightseeing, if you don't want to fork out…read morefor the more expensive tour buses (and endure their running commentaries), and generally operates at a much greater frequency. Running from Fulham Broadway to Liverpool Street station, the route takes in a whole load of classic sights, as well as useful transport hubs such as Victoria coach and train stations, and Sloane Square, Charing Cross, Mansion House and Bank railway/tube stations. It was even better when they used the old Routemasters, but you still get a great view from the front of the top deck. If you go straight through, the off-peak journey time is around an hour end to end, although most people are likely to travel between Victoria and St Paul's. The route starts in Fulham Broadway, and then travels the length of the King's Road in Chelsea as far as Sloane Square, when the sights begin to really start: the Chelsea Hospital, Westminster Cathedral, Westminster Abbey, Parliament Square and the Houses of Parliament, Whitehall (passing Downing Street and Horseguards Parade), Trafalgar Square, the Strand, the Aldwych (with all its churches), the Royal Courts of Justice, St Paul's Cathedral and the Bank of England. Not bad for a single fare of £1. At various times I've used this to travel to and from work when I worked in Whitehall. The frequency in my experience tends towards the lower end (ie every 10 minutes) although it has improved in recent years. Still, it's a great way to see lots of sights for very little cash, and if you have an Oyster card or travelcard, you can use it as a hop-on, hop-off service.

The 11 bus is absolutely great if you want to do a bit of sightseeing but not pay upwards of £20…read morefor the pleasure. Get on at Liverpool Street, and sit on the top deck, preferably at the front. You'll go past, in order: The Bank of England St Paul's Cathedral The Royal Courts of Justice Somerset House A lot of theatres and The Waldorf on Aldwych (if you turn your head to the right after Somerset House!) Trafalgar Square Horse Guards Parade Downing Street Big Ben Westminster Abbey I'd then recommend getting off at the New Scotland Yard stop and walking up Buckingham Gate to go and have a look at Buckingham Palace. OR stay on and get off at Victoria Station if you're heading anywhere on the train or want to get a tube. OR stay on and you'll go to Chelsea, via Sloane Square station and the Kings Road. It's brilliant, and very low priced!

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11 Bus Route
11 Bus Route
11 Bus Route - View from the top deck of the 11 Bus as it passes St Paul's Cathedral.

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View from the top deck of the 11 Bus as it passes St Paul's Cathedral.

Piccadilly Line

Piccadilly Line

4.0(40 reviews)
1.1 mi•Leicester Square

In my four months in London this year, the Piccadilly Line proved to be by far the most consistent…read moreline in the Underground circuit. Almost never late or with mysterious gaps in service, I could always rely on it to get me where I needed to go. This was often to the Holloway Road stop, which is the home of London Metropolitan University (city campus), the Russell Square stop (home to University of London at Birkbeck) and to Heathrow. Heathrow International Airport terminals 1 through 5 are the last stops on the train. if you are going to terminals 1, 2, or 3, they are all at one stop. There are two different Heathrow trains. One that goes to 1/2/3 and then 5, and another that first stops at 4 and then loops back around to 1/2/3, now headed towards Cockfosters. Due to the loop and such, it is faster to get to 1/2/3 using the one that also goes 5, not 4. The Piccadilly line, perhaps more than most others, goes quite far outside of central London. It can take you to the suburbs and some pretty far-out areas. You can get to Uxbridge or Hounslow or Osterly on this line - pretty distant. Therefore it is great for commuters. The Piccadilly Line also stops in some extremely busy and popular London areas. Stops such as Piccadilly Circus, Leicester Square, Covent Gardens are tourist centers as well as huge shopping and dining areas. It also, like many other lines, runs through Kings Cross so you can transfer to nearly any other line easily. Overall, loved the Piccadilly Line, always in my heart!

"My life is brilliant…read more.. My life is brilliant My love is pure I saw an angel Of that I'm sure She smiled at me on the subway She was with another man But I won't lose no sleep on that 'Cause I've got a plan..." Almost a carbon copy to my London Underground review written a year ago. And with James Blunt crooning you know it's a romantic tragedy waiting to happen... "Yes, she caught my eye As we walked on by She could see from my face that I was F-high And I don't think that I'll see her again But we shared a moment that will last 'til the end" Piccadilly Circus stop on the Piccadilly Line is part of the London Underground railway system that has been serving Londoners since 1890! And really with train lineage that dates to 1863! One can only imagine a young Jack the Ripper roaming the stations late at night... Piccadilly Circus stop is my usual stop when I'm staying in SOHO but I promise I'm not Jack lol! A convenient location, really... in the heart of London with the Theatre District a stones throw away and iconic Carnaby street within a stroll. Boots is the convenience store or Primark if you're into souvenir tees and socks. British Pubs a plenty too! Piccadilly Circus stop is also where I met my soul mate... pretty English-ish lady with Twiggy lashes and angelic Bardot lips. We made eye contact and... "You're beautiful You're beautiful You're beautiful, it's true I saw your face in a crowded place And I don't know what to do 'Cause I'll never be with you..." And no romantic tragedy here:) The end. "My life is brilliant... My life is brilliant My love is pure I saw an angel Of that I'm sure She smiled at me on the subway..." Ta! Ta!

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Piccadilly Line - _DSC0164.JPG

_DSC0164.JPG

Piccadilly Line
Piccadilly Line

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Jubilee Line

Jubilee Line

3.1(15 reviews)
1.1 mi•Trafalgar Square

The Jubilee Line (Silver) is one of my favourite lines on the London Underground, it connects…read moreStanmore to Stratford, calling at many iconic and interesting locations along the way. For example, you'd want to use the Jubilee Line to head to Wembley Park (For Wembley Stadium), Bond Street (For Oxford/Regent Street and shopping), Green Park (For Buckingham Palace), Westminster (For the Houses of Parliament and Big Ben), North Greenwich (For the O2 Arena), Stratford (For Westfield and the Olympic Stadium) and many others. If you are continuing your journey via National Rail, the Jubilee Line goes into Waterloo, London Bridge, and Stratford, where you can continue your journey via rail from there. It also connects to the new Elizabeth Line across some of its stops including Bond Street and Canary Wharf. A great deal of the Jubilee Line was expanded ahead of the 2012 Olympic Games, so many of the stations do feel rather modern and new, with the protective gates between the platform and tracks which only open when the train is in. The Jubilee Line is also one of the most accessible tube lines, with all stations from Bond Street going towards Stratford having step-free access, between Stanmore and Bond Street it is possible at some stations, yet not all. The trains are reasonably nice too, and I much prefer them to the Northern Line, although I certainly wouldn't want to be on one at peak times during rush hour, or before/after events at Wembley and the London Stadium, both large stadiums hosting football, concerts and other events. 4*

While I spend most of my travels on the "not a" Circle Line between Paddington and Liverpool…read moreStreet, I occasionally need to go elsewhere and the Jubilee Line is usually going to take me. It's the method with no transfers from Baker Street to Canary Wharf and Stratford. The Jubilee Line opened officially in 1979 and it has the gray color on the Beck's map partly to celebrate the Queen's "Silver Jubilee". Going from Stanmore in the northwest through Westminster and over the Thames to Waterloo, the line goes back under the river at Canary Wharf and then again between North Greenwich and Canning Town. Trivia: It crosses the Thames four times, more than any other line. Many of the Jubilee stations have the platform edge doors. When the train stops at the platform, the train doors align with the platform doors. This makes it impossible to fall (or drop something) on the tracks but it means twice as many moving parts. The doors have failed before, including a recent incident where (literally) a screw fell in the door track and caused absolute mayhem on the lines. They're saying that the Jubilee Line will be carrying most of the passengers to and from the 2012 Olympics. If you're reading this and you're at the Olympics, how about showing me some "compliment love"!

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Jubilee Line
Jubilee Line
Jubilee Line

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Waterloo Underground Station

Waterloo Underground Station

3.3(11 reviews)
0.4 mi•Waterloo, Southwark

Tell these train to stop there strike this is dumb just play them more 1star and the lifts broken…read morethis train has taken 30 minutes of me and my friends time not worth it 1 star

Waterloo Underground Station is the third busiest station on the London Underground network, with…read moreannual passenger numbers surpassing a whopping 80 million. It is located in Fare Zone 1, serving London Waterloo Station. It is also a short walk away from the London Eye. Obviously, due to the location, it can get very busy and it always feels like they don't have enough lifts to meet the demand! The mainline station (National Rail) which is connected, has many places to eat/drink inside the station or nearby including brands such as Starbucks and Gourmet Kitchen. There is even a McDonald's, which is located right near the Underground entrance and ticket gates. It is easier to get to the Jubilee line from the other lines, while the layout is easy to follow, I agree that it can be frustrating if you do choose to change at this station onto another line. I like the Jubilee line platforms with the safety barriers/doors, which open and close when the train arrives. Many bus services stop outside, in terms of Underground services it can be served by the Bakerloo, Jubilee, Northern and Waterloo & City lines. 4*

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Waterloo Underground Station
Waterloo Underground Station - And the lifts broken down

And the lifts broken down

Waterloo Underground Station - エスカレーター(Escalator to the underground station)

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エスカレーター(Escalator to the underground station)

Victoria Embankment Pier

Victoria Embankment Pier

4.0(24 reviews)
0.8 mi

Thames Clipper runs along the river from the London Eye to Greenwich, with stops in between at…read morevarious piers. An "open secret", it's way more comfortable than the Tube and only slightly more expensive than a Zone 1 to Zone 2 ticket. Comfy seats with a great view, they also have an onboard coffee bar and wi-fi signal throughout. It's great on a decent day, even if it's cold. But I wouldn't want to do this in the rain. Still, it's got to be less sweaty than the Central line! This is not a guided tour boat - it's a commuter line. So don't expect announcements of the various sights. But they're still there - the Tate, London Bridge, Millennium Dome, all of it. The staff is very professional and very experienced. Expect to be prodded for your ticket a couple of times during the journey. You can not buy a ticket on board. I was very pleased with the journey and I would absolutely do it again. If you're hosting visitors to London, hitting the usual sights, you might want to show off the city and give this a try.

Lovely part of the River Thames. From the pier, halfway between Embankment and Westminster stations…read moreis a spot where you can directly see the London Eye and a great view of the New Year's Eve fireworks. I watched the fireworks every year from different viewpoints along the Thames but obviously here is the best spot. The area is now controlled by ticketing, at £10 a ticket to avoid overcrowding. Tickets goes on sale around October.

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Victoria Embankment Pier
Victoria Embankment Pier
Victoria Embankment Pier - Oisst:)

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Oisst:)

Eurostar International - Queuing before security

Eurostar International

3.6(268 reviews)
2.0 mi•King's Cross

We enjoy taking the Eurostar between London and Paris as it's a pretty relaxed and stress free way…read moreto travel. The price is slightly higher (depending on how you travel) but if you consider waiting at the airport, long security lines, the wait time, it's a great value! This was the third time I have traveled with the train and it was clean, relaxing, we had breakfast and the train staff was very helpful if anything was needed. The waiting area and lounge can get a bit busy and there is limited seating. Depending on the arrival/departure schedule you may need to stand for a bit until seats open. But don't worry, you'll be at your destination very soon!

My partner and I have enjoyed Eurostar from London since the days of Waterloo International (how we…read moremiss Waterloo International!). The facility at St Pancras, particularly compared to other UK stations, is pretty impressive. The building is housed in a stunning red-brick building with vaulted ceilings, lots of natural light, and modern facilities, which are generally a joy to use. A few niggles: Eurostar does not have trolley carts readily available at the arrival door. Arriving on one's own, as I've done on a few occasions, as has my partner, means running past the Eurostar check-in desk, hooking a right, running up to the mainline train station, hoping that there's a stumpy little cart there, and having, I think, a £1 coin to unlock the thing. This has not been well thought out. For example, supermarkets have very clever technology that limits their carts from being taken off premises. With some minor retuning, Eurostar could do exactly the same to enable its customers to have a stress-free experience. Now, the background is that, with Brexit, there are more security checks, and Eurostar is simply unable to process the number of people that fill a train. That said, the station itself is not fit for purpose. Its waiting areas are cramped. There is often insufficient seating, and people are jammed together. It's disappointing, in the days of digital nomads and people charging phones and computers and all sorts of electronic devices, that there are only a few ledges where people can plug in to work. The whole experience feels more like a bustling, shoving commuter rail than an international high-speed train journey. The insult to injury comes with whatever they call it, business class. You get a larger seat, you get food at a meal, but you're corralled in with the hoi polloi. This is only relieved when you go for the top-tier service, which is called Business First or Business Elite. We forget, where they have a very spacious lounge with tea and coffee, an assortment of drinks, which is far more impressive. The downside is that the cost is near extortionate. Boarding the trains is a bit of a free-for-all, understandable, though, when you have 16 trains, 16 cars, and a train capable of carrying somewhere around 800 passengers. The staff, which are usually French, Belgian, and Dutch, deserve particular mention. The ground staff and the staff on the train are rude, grumpy, surly, and seem utterly indifferent to the needs of travelers. The service itself: great. The location: great. The amenities are lacking. Wall plugs are lacking. Train: piss-poor. SOLID PERFORMANCE & EUROSTAR NEEDS TO DO BETTER

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Eurostar International
Eurostar International - Eurostar lounge.

Eurostar lounge.

Eurostar International - Inside

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Inside

London Underground - publictransport - Updated October 2026

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