Response to Mr. London's comment on my review: The only thing frustrating about the disability process was dealing with London Disability. You respond in writing to my reviews, but won't respond in writing to my case. Again you are ignoring my request. Please respond to me in WRITING via the emails you have been ignoring for a year. Also this is EXACTLY what happened with my case and I have proof of everything.
I will be retaining legal counsel against London Disability for taking my money, mishandling my case and refusing to communicate with me regarding a resolution.
I have spent 2 1/2 years being passed around to representatives, not having calls returned and being outright lied to. I did 95% of the work myself and provided 8 years of medical documentation. I was told I had to work with the Doctors myself because they weren't getting back to them. I spoke to two different attorneys to express my concerns over doing everything myself yet paying them. I had over 600+ documents in my case file and sent them pictures and videos which weren't used nor were my records from a decade of pain management.
A week before my case I was assigned an attorney who said I had a very strong case and a favorable judge. He said he would condense everything into an outline to present to the judge, then a day later said he couldn't, so I wound up doing it.
Less than a minute before the judge called on the day of my hearing my attorney sent a text message saying that the onset date was going to be amended but that it would NOT affect my case and I would receive exactly what I was fighting for. After the hearing I contacted my attorney to ask how changing the onset date wouldn't affect my case. He said it was just for "filing purposes" and sent me a calculation as to what I would receive in backpay and a monthly payment from Social Security.
My check from Social Security was significantly less than what my attorney said it would be. When I called him, he said yes, the amount was incorrect and that SS had incorrectly calculated my monthly payment to be 8% less than it should actually be and that he would contact SS.
A week later he sent me a text saying that SS was actually correct because of the onset date used. I reiterated that this is not what he told me at my hearing and he not only did not admit fault or offer resolution, he changed his entire story. I asked him if I could have gotten what the appeal was for and he flat out lied saying that he advised me to go with the onset date, but that I could have gone against it and argued my case. I would have if he would have given me correct information. After waiting a year and a half for my hearing my attorney made an error and didn't even understand the implications of changing the onset date.
I contacted the attorney whom I expressed my previous concerns to. He agreed with me and said they would be willing to come up with a resolution. I received a letter from Scott London stating that my attorney "zealously argued my case to the judge". Given the fact that my attorney didn't even understand that changing the onset date would change the outcome of my case, that would not be true. The letter also stated that I could file an appeal. London Disability made the error and it needs to be resolved by them this is not an instance I would file an appeal. I have been asking for proof of the "zealous argument" made by my attorney and how his company could take their payment from me after making a huge error in my case and how they are going to resolve this.
I have been sending emails to Mr. London since 6/2023 stating that for many reasons I wish to communicate via email. All requests are disregarded and instead Mr. London calls me and leaves a voicemail. I again request written communication and it's ignored. He refuses to provide a resolution. I have also asked what the job requirements are for their attorneys, if I was represented me by an actual attorney and why London Disability is not B.B.B. accredited. I have received no answers whatsoever. read more
