I had one "professional" massage before this and it was awful. That was over 10 years ago. It was…read morethat bad. I did not feel good at all after that 1st experience & wanted to forget it happened. I'm so glad my friend talked me into giving this spot a go. The woman I had was incredible. She asked if I would like to add on the hot stones & I was glad I did. After all the work she did on my back, they felt amazing. She asked if I wanted it more gentle or harder & I opted for the hard. She knew what she was doing and worked out every known knot. She checked in with me periodically, which was nice. I wish I knew about this spot sooner! I'm sore in spots but in a good way. My muscles needed it.

I've been to Holiday Spa before and have always understood what it is -- not a luxury spa, but a…read moreplace that can work when you're just looking for an affordable massage. Because of that, I felt comfortable referring a family member to give it a try a couple of weeks ago. Unfortunately, her experience was disappointing and honestly concerning. While her massage itself was already less than stellar, the situation at the end was what really crossed the line. She tipped her masseuse, Nancy, $10 -- which she felt was appropriate based on the service she received. Instead of accepting it, Nancy became visibly upset and began demanding more money, creating a very uncomfortable and unprofessional scene. My family member tried to calmly explain her reasoning, but Nancy continued to insist, and the situation escalated to the point where additional money was given just to diffuse the confrontation. Tipping should always be based on the quality of service and given voluntarily. It should never be demanded or coerced. That kind of behavior is unacceptable and reflects poorly on the business as a whole. I'm sharing this not to attack, but to highlight an experience that needs attention. No customer should feel pressured or uncomfortable when leaving a business.

First visit here . Great massage from Yan today…read more Good communication and stays in touch as far as pressure and comfort. It couldn't have been more relaxing ... If I had one complaint it would be that things got really busy and you could hear folks talking and making quite a bit of noise while trying to to relax. Possibly a room further back from reception would be better? I will return soon though. Thank you

I successfully visited Family Massage in Brentwood, CA [3130 Balfour Rd] on 03/01/26, around 6:15…read morePM. When I initially booked an appointment for this massage parlor two weeks in advance, I specifically mentioned it to be scheduled on Sunday, March 1, 2026. This establishment called me multiple times a week before, on Sunday, Feb 22, 2026, assuming that I was supposed to come in on that Sunday. I reiterated that the appointment was set for March 1st. On the day of the appointment, March 1st, I was traveling from out of town to come here. I called to let them know that I would be up to 15 minutes late due to traffic en route. I arrived at 6:15 PM on the dot, and they started to call me again. I told them I was literally outside. At check-in, I showed a Groupon deal from my phone. It seemed like they had a difficult time authorizing the voucher; however, they were eventually able to honor it. Pertaining to the massage experience, it was executed nicely. I truly enjoyed the methods and techniques that were applied during the session. The other letdown was that the staff member rushed me a bit, constantly knocking on the door and asking if I was ready to go. Even though I enjoyed the massage itself, the overall nuisance and rushed atmosphere from the staff left the experience somewhat lacking.

Back again today with Eva. She communicates well to make…read moresure that I was completely comfortable. Rooms clean and quiet. Nice vibes all around. Skilled therapist that knows her trade. Best massage I've experienced in a very long time honestly. Will becoming here often. Thank you

My first time at Oud Spa. I had a 90 minutes Swedish massage with Leo today. At first, I was…read morehesitant having a male masseuse and he said, just try and tell me later. He is correct, to try and tell me. During the massage, he asked if the pressure is okay. It is perfect no adjustment needed for pressure. I will return to this place and Leo will be my dedicated masseuse person. The place is clean, clean bathroom, massage room, warm table, clean blanket, peaceful and perfect sound music for massage. The price is very reasonable and affordable. Definitely 5 Stars!! See you again! Thank you!

I enjoy the massages here. David and Kerry are good at finding the right pressures and leaving me…read morefeeling relaxed and worked out. Hot stones come with a standard full body massage which is nice. Affordable, friendly and clean environment.

The lady was nice, BUT…read more For the whole hour I felt like I couldn't relax. I felt like I was in a "fight or flight" mode. Survival mode. Felt like at any point, she could hurt me. Pressure was either too soft (non existent) or too hard in the wrong areas (like the bones). I was getting cramps throughout the session because wrong pressure was applied to the wrong areas. She doesn't know where the pressure points were nor try to identify them let alone how the movements should be. And she was clumsy. I didn't like how fast she was going as if she was rushing to get through it. Moving from random areas to random areas. Stretches didn't feel good. Hot stones didn't feel relaxing. When she was massing my neck, she pressed down so hard on my necklaces that my necklaces were scraping my skin. Just rough and clumsy. Massage session should feel smooth and flowing not kinks and awkward. I came out with more pain than when I first came in. 10 mins into the message, I felt like I wanted to tell the front desk to change person. Regret I didn't ask. $60 for the one hour massage and extra $20 for tips. When I left, the front desk lady didn't ask about my experience. Not a smart way to improve customer experience/retention. I would give her my honest answer. Will I return? Probably not. Pretty disappointed.

Highly recommend these folks here. Skilled therapists all…read morearound . Lisa is especially skilled at her trade. Give this business a try .

The first thing I thought to myself when I left here was "I won't be going here again ."…read more The massage itself was rough, abrasive, and fast. Not at all calming or therapeutic. Halfway through the session, a man walks in and takes over for the female masseuse. I have never had a male masseuse before and felt uncomfortable thereafter. I honestly couldn't wait for it to be over. As I'm walking out the door, the male masseuse is standing there waiting for a tip. I smile, say thank you and keep on walking out. I understand this is a cultural habit of theirs but not only do I not partake in handouts, I also felt the massage I received did not warrant a tip. I felt manhandled. Not to mention, the music playing in the room was on a loop and it drove me nuts. I woke up sore the next day. Next time I want a massage, I guess I have to pay $95-$120 and go out of my way to do so.

I usually wait until after my second visit before writing a review but we were pretty happy with…read moreour experience here. We decided very last minute to get a massage as we both so desperately needed one. Found this spot on Yelp not realizing how close they are to home. We were happy with our massages and plan to come here regularly esp with them being 5 minutes from home. Place was clean. They weren't really busy at all when we arrived. Only little thing that we noted is the walls seem paper thin and you can hear everything around. The hot stone was also a nice surprise! Will come back again soon

Went in for a whole body massage. Ended up a shoulder massage with no pressure. Been going here…read morefor years and it has gotten worse over the years. Won't be going here again! I would give it a lower review if I could. Save your money!

Massage Therapy by Erika is exactly what you want when you need to reset. The space is clean,…read morecalming, and instantly puts you at ease. Erika is caring and highly professional, and somehow finds every knot you didn't even know you had. I left feeling amazing... relaxed, refreshed, and like a completely new person. I highly recommend her to anyone who needs a little me-time and real relaxation.

I have been trying to work through a kinked neck, pain in my shoulder blades and numbness in my…read moreshoulder to forearm. Erika has many years of experience and her studio is so warm and relaxing. She took the time to listen to my pain points and suggested some stretches to help. I had a 90 minute massage and the pressure was just right. She went right to work releasing the tension and stiffness in all the problem areas. I have never had such a relaxing massage and I told her she is a hidden. I have been searching for a massage therapist in this area and I am so lucky to find her. I knew I had to come back and see her so I ended up purchasing a package so that I can see her more frequently.

The last Sunday in March, I celebrated my birthday with a few friends, my parents and Aunt. My…read morefriends and I are starting a actionary growth group to support each other in whatever avenues of growth we may want to start. As a gift to myself and my friends, I thought doing sound bath healing would be a great wat to release any blockages, and open ourselves to the journey. I searched on IG for " sound bath healing Bay Area" and Saisha is one of the three ladies I reached out to as I was specifically looking for Black or POC practitioners. I sent a DM to each, but for whatever reason, I decided to look up Saisha's phone number and reach out instead. Saisha answered promptly and was just as excited as I was about the idea I had. I was only a week away from my event and she was available and very informative about what she could provide and all the services she does. I didn't feel pressured at all to do more and less than what I wanted. Her energy on the phone was the same in person, and I appreciated her combo of professionalism with warmth. She gave us an amazing experience and had myself and my guests extremely grateful for the energy she produced with her singing bowls, drum and instruments. Her assistant was wonderful as well, and took video and pictures and shared them with us after. I will definitely work with Saisha again in the future. She mentioned she can do healing at the park or beach and we will do so very soon! Thank you again Saisha for making my birthday that much more special and meaningful.

So very grateful for Saisha!!!. I came in for neck & shoulder pain and received so much more - a…read morehealing, spiritual, calming, peaceful experience. She is welcoming, knowledgable, kind, professional, and has the perfect touch. I've had many massages but nothing like this. I'm making Saisha's Spiritual Touch a regular part of my self-care & healing.

Evelyn was so awesome and the staff is very attentive and friendly. I come back every month. I…read morealways feel safe and taken care of! Their monthly price is worth it I promise and it comes with cool perks

had a very negative experience at Hand & Stone Massage and Facial Spa, and it was entirely due to…read morethe front desk staff. From check-in to checkout, the customer service was rude, dismissive, and unprofessional. I felt like an inconvenience rather than a paying customer. Simple questions were met with attitude, and there was no effort to be welcoming or helpful. Communication was poor, and policies were explained in a condescending way instead of respectfully. For a business that is supposed to promote relaxation and professionalism, the front desk experience was stressful and unpleasant. First impressions matter, and unfortunately, the front desk completely ruined the visit. I expect much better customer service from a spa of this reputation. I won't be returning unless significant improvements are made. Hand & Stone Massage and Facial Spa 5561 Lone Tree Wy, Brentwood, CA 94513