I visited TTMG in Olympic Valley to get a cast on my wrist removed and got cut/burned by the cast…read moresaw in the process. I'm disappointed with how the staff there handled the situation which left a nasty burn wound and likely scar. I got a "sorry", an alcohol cotton ball, and a bandaid and was sent on my way. While accidents can and do happen, at a minimum I would have expected a waiver for the fees for the visit, some kind of healing or ant-scarring ointment, and a follow-up call a few days later to see how/if it is healing. It has been 9 days and it still looks pretty gnarly and is quite uncomfortable, especially as the wound is right above the healing fracture. https://i.imgur.com/f71jfIl.jpg Not a good experience overall!

Used to be good, but now they can't handle the amount of patients they have. It takes eight weeks…read moreto get an appointment. The turnover in general practitioners and specialists is very high. Dismissive attitude in ER. When they leave there's nobody available to see. After 15 years at the clinic, I no longer can find a doctor.

I came in this morning while on vacation at Tahoe, recovering from an ear infection that still hurt…read more, even with antibiotics. The staff was amazing from the front desk to everyone that helped in the back. Sorry, I'm horrible with names but the assistant who flushed my ears with the checkered vans was charming and amazing! The doc and her assistant also explained everything to me and were thorough. Now I'm sitting on the beach enjoying my last day up here at tahoe pain-free. Thank you again! Scott

The medical team was so kind and so caring. I was in and out in about an hour with a plan on how to…read moreaddress my knee pain. I will say the front desk staff looked like she was taking a nap as I left. That would be the only place where some extra training might help. I would absolutely recommend.

DO NOT GO HERE!! Horrible experience from reception to physician!! Specifically Dr. Colpitts!!…read moreTo the point that I will be contacting an Attorney tomorrow!! Mind you that I am a prior US Army Combat Medic and have worked in the "field" as well as clinics/hospitals, so my review is based on personal and professional experience.

My husband has suffered severe lung issues and is medically except from mask mandates The nurse…read morecame out and was extremely rude. She raised her voice told us that she worked in the medical field and there was no such thing as being medically except. He was told to put on a mask or she would call security. We left and will never return to that office my husband is 78 years old and should never be talked to in such a disrespectful manner. One star is to many for this office

Dr. Sonderegger is an amazing Dr. He really goes out of his way to help you. He is kind and…read morepatient. I would recommend anyone use him.

From the owner: Family Practice.read more

Injured my knee while on a ski trip to lake tahoe. Went to the closest urgent care facility (corner…read moreof hwy 50 and hwy 207). The entire staff was so friendly and accomodating. I got in fast (within 7 min of arriving) and nurses and doctors alike all were patient and friendly and took there time so i did not feel rushed. Dr. Rork was funny and explained everything. Unfortunately appears i have a blown ACL but regardless the best medical service levels i have ever experienced.

We were vacationing in Tahoe, and I injured myself skiing. The clinic accepted my walk-in with…read morecourtesy and professionalism. They accepted my insurance and got me in to see Dr. Swanson in a timely fashion. He was a very pleasant and helpful. Luckily, the x-rays were negative, and it was only a sprain. They gave me a brace, and we were on our way, happy to know that there was nothing seriously wrong.

Called to see if she was taking new patients. I left a message and no one ever called back. Called…read moreagain and the same thing happened. If they are not taking new patients at least call me back and tell me that.

Great Doctor! Our family Doctor retired and we needed to…read morefind a new one. We read the qualifications and background of Dr. Grinsell and began seeing her about 3 years ago. She is the best Family Practice Doctor we have ever had. She listens to her patients carefully and is available to answer any medical questions we might have. Her office is clean, and the staff at St. Mary's Medical Group are helpful and very friendly. We have never had to wait more than 10 minutes to be called into the exam room. We feel very fortunate to have her as our Doctor and are very grateful that she has such a good support staff.

Dr. Jaffe is the best! She saved my life. I went to…read moreRenown Hosp. in Reno and was sick with a high temp and pains in my chest. They took an x-ray and did not see anything. They sent me home and said I should feel better in a few days. On Monday I went to see Dr. Jaffe because I still did not feel better. She sent me for another x-ray at St. Mary's Hosp. and they found that I had pneumonia in my left lobe. She immediately put me on antibiotics and I was better in one week. I would have died if I would have listened to the advice of Renown Hosp. She has cured me from many other problems, but this was the determining point when I knew that she is the most thorough doctor I had ever seen. SHE IS THE BEST!

Dr. Jaffe is the best doctor!! She actually listens to her patients!! She helped me change my…read moreeating habits and loose weight! I wish her current location took my insurance!! The best Dr i have ever had!!

Dr. B is the best. He did save my life, by catching a problem with my blood. When my husband fell…read moreoff a roof even though hubby was in Reno, Dr Bottenberg was with me the whole time. I have never had the care I have received with him. I will be moving out of state soon and giving up Dr. B is one of the hardest things I will be doing. His office staff is wonderful, with other doctors you call to ask a question, and you never get to who you need to speak to. Dr. B's staff always makes sure you are taken care of. Problems with insurance, or pharmacies they are always helpful and making sure it is all taken care of. If you are looking for a new doctor, I can not give a better rating.

Doctor Bottenberg has been my doctor for about 6 years, and he has been the best doctor I have had…read morein Carson/Reno. He is professional. personable, and cares about his patients. By limiting the number of patients he accepts, he is able to offer after hours EMERGENCY consultations. (I have NEVER had a doctor do this!) His staff is terrific. Dr. B is just great!

Dr Higgins has been an absolute pleasure to work with. She is professional, efficient and kind and…read morecaring. She has helped us navigate through endless documentation for the FAA. Thank you spending unlimited amounts of time with us. We greatly appreciate you!! Receptionist, Lana has also been very helpful, professional and a sweetheart. From Captain Jim and his sidekick ‍

We were on vacation with a sick 2-year old daughter. Our pediatrician at home (who we had called…read moreperiodically) finally asked that we take our daughter into an acute/urgent care center to be looked at. For a variety of reasons, we chose to go to the local hospital (Incline Village Community Hospital -- separate review to come). It was at the hospital that we met Dr. Higgins. This review is less about Dr. Higgins' competence with the subject of out visit (it was excellent) and more about how she treated us and our daughter. First, Dr. Higgins was extremely slow and gentle with our daughter. During her very through examination of our 2-year old (which involved lots of abdominal probing), our 2-year old never backed away or cried. Dr. Higgins found us in the exam room with our daughter on my shoulder and rather than force my daughter to move to the exam table, Dr. Higgins conducted as much of the exam as possible with our daughter on my shoulder. Most importantly, however, Dr. Higgins constantly told my daughter WHAT she was about to do and then waited until that statement registered with my daughter -- it was almost like D. Higgins was "asking permission" from my daughter for each poke and prod. Next, and equally important, was how Dr. Higgins treated my wife and me. First, some background to give context to this part of this review. My family is -- well -- not mainstream. Our daughter was a midwife assisted home-birth and has not been subjected to the full-array of immunizations. In addition, in a recent doctor's visit for ear pain (with a doctor that was substituting for our normal pediatrician), antibiotics were prescribed for what this stand-in doctor said "might" be an ear infection -- we never administered those antibiotics (and the pain disappeared the next day -- antibiotics weren't needed). As you can tell, my wife and I do not blindly follow traditional western medicine and thus, needless to say, we are a "challenge" to traditional western medical professionals. Nevertheless, Dr. Higgins took each "nonstandard answer" with grace and equanimity. Please understand that my wife and I are NOT used to mainstream doctors reacting with anything other than condescension and judgment. In stark contrast, Dr. Higgins was wonderful with us -- clearly working outside her comfort zone and expanding her exam to include lots of possibilities that are typically ruled out in fully immunized kids. Second, my wife and I are -- some would say -- over-educated. And as a result, we ask LOTS of quesions. Dr. Higgins seemed not just tolerant of the questions but genuinely pleased that we were so interested in each minute detail of the possible medical problems, their diagnostic indicators / counter-indicators, treatments, and risks. I could go on, but I'll leave this review here. Dr. Higgins gets 5 stars in our book.