I live in an area that's a little hard to get to by truck, as it's off the Blue Ridge Parkway and…read moreon a golf course. Big Rigs can't get here. Large deliveries have to be made by box truck with lift gates, and they need to take an alternate route. I had a few failed attempts with with other companies with the delivery and subsequent return of a fireplace order gone wrong. Security Transport was called by these other carriers each time to get the job done. The office staff is polite and helpful, and the driver Kenneth is the best! He arrived on time, took great care of my shipment, and followed my detailed instructions to the letter. Great company. Highly recommend!

Ordered a product through a 3rd company. Product was originally to be delivered 22-Dec-22. Was…read moregiven a call by Mike the 22 saying it would be delivered the 23. No bid deal. Late afternoon Mike called and said would be delivered 27-Dec-22, and they would call me. No call, after mumbo jumbo was told someone would call me 27 to set up a delivery possibly for 30-December. After calling them and speaking with them I was able to get my order delivered today 27-Dec as told before. Driver was professional and courteous.

This is the email I sent them this morning - they are terrible…read more Good afternoon - I need to let you know about the pretty horrible service I received this weekend. I ordered a car to drive my son from ROA to our home at SML and then to pick him up today, Saturday, to return him to the airport. I provided the guy my credit card and he assured me all was perfect for the 5:30am pickup today. I am glad I called to confirm, as they had no record of the scheduled ride - this is after the gentleman I spoke with assured me of the pickup, the time, and got my credit card and contact number. Fortunately when I spoke to Steve yesterday he apologized and we re-booked. This morning at 5:30am, no driver showed up. At about 5:40am the driver called to say he "got held up" and was running late. By the time he got here it was 5:55am and in rainy weather my son barely made his flight before they closed the doors to the plane. It was really poor service all around. Unfortunately this is the second time since Labor Day that this has happened as I booked a ride for my son-in-law from ROA to SML on Labor Day weekend and the exact same thing happened with me calling to confirm and there were no details saved - same exact story. I am planning to post this on yelp and other ratings sites as this is too much and really inexcusable. Should not be that hard to simply take instructions down for a ride as that's what you do - it should also be reliable and not risk missing a flight because a driver slept in by accident. I am sharing this as this is simply a management problem and you guys need to fix that. Best

This company is unethical in their business practices. When I arranged for a ride, I told that…read moreperson taking the reservation that I have always paid a specific rate. That was accepted. When I got to the counter, the person asked me a question. I answered honestly and he then stated a new rate. I told this person I was not paying the additional money and then ordered a taxi. Do not use this company because you never know what your final rate will be. I am currently seeking a way to file a formal complaint with either the state and/or city.

Very thorough and explain everything. This team is the best! They explain quotes and send a copy…read more Arrive on time and communicate well. Made my house much safer!

Excited to write an awesome review for Cline Electrical. Service was prompt, patient, and…read moreprofessional. Jerry cam out and scrupulously walked through each item on our list. Admittedly the quote came in a bit high so we worked together to scope the work to meet our budget. Shane and Hunter worked efficiently to complete the extensive work list in one day, but did not take any shortcuts to do so, even meticulously cleaning once all their work was complete. Looking forward to hiring Cline electrical again for our next round of work!

Went to ship a box to California and was so happy with this location. The staff was so friendly…read moreand went above and beyond to not only help me pack the box but to also make sure it was safe and sent in the most economical manner. I can't say enough good things about this place. 10/10

Saturday service hours are WRONG!! CLOSES at 12 noon and not 1pm!!…read more Just a heads up if like me and drove to get there at 1208 to closed doors. 17Jan2026