Pretty awful. Extremely strong sewer smells came from the drains periodically; odd people were in…read morethe lobby all night, using the video gambling machines (it's unclear if they were guests or locals, since the lobby was open all night and the receptionist was very rarely present; creepy man (who appeared to be part of the family who own this location and live onsite) openly stared at women walking by in the lobby, swiveling his head around to keep them in sight; completely deteriorating parking lot; grubby hallways; unkempt grounds; inedible breakfasts. If you can, stay somewhere else!

We didn't use the shower because it was disgusting. The mattress was stained. There was dried…read morechewing tobacco (or feces) on the wall. It was hard getting service at the front desk. The stairs were dirty. Some positives- the bed was clean, complimentary breakfast was decent. I will also say that we didn't ask them to fix any of the problems with our room.

We had the best stay after a long day of driving! Very friendly staff, the room was clean (and felt…read moreclean), the beds were comfortable. They serve breakfast, but we were on the road again before the service began. Highly recommend- extremely satisfied.

We've stayed at this particular Holiday Inn Express a number of times and I've previously rated it…read moreas a 4-star hotel. This is still a great hotel but, based on this stay, I'm lowering my rating to a 3-star. The two guys at the front desk when we checked in and they lady working the desk when we checked out we're all great. Professional, personable and efficient. The room was clean and quiet. BUT, and this is becoming more and more of a problem with hotel rooms, it was impossible to get the room dark. There were special blackout shades to keep outside light from interfering but there was a giant (actually it wasn't that big) bright green LED on the thermostat that gave the room a green glow all night. The lady at the front desk at check out said we weren't the first to complain about the green LED. She said that next time we should check with the desk and they'd give us tape to cover it. Misc LED's on the TV, microwave, smoke detectors, etc are making it hard to get a room really dark. Then at breakfast (yeah, I know it's free), they were out of bacon AND their signature cinnamon rolls. I overheard the breakfast hostess telling one guest that "THEY" never gave her enough bacon. Then I overheard her telling another guest that there were no cinnamon rolls because "the truck didn't come yet". This is still a nice hotel and we'll continue to stay here on our way west. It just needs to pay better attention to details, and the breakfast staff needs to be more hospitable and stop blaming "them" and "the truck ".

The bedspread were torn and stained, no hairdryer in the room and non to borrow, the towel were…read moreextraordinarily heavy thin, the room was clean but obviously worn, we had to get 3 keys reprogrammed before getting into our room. Stay away from this place!! One good thing - no bed bugs

1. Bed pillows smelled of body oil. 2. Sheets were old had…read morelittle balls. 3. Smelled like smoke but non-smoking. 4. Roach was on wall in bathroom. Good sized roach. 5. Washcloths and towels had stains. I would NEVER stay again!

This is an older hotel but don't be fooled. All the rooms have been refurbished. My room had a huge…read morebed, a huge TV with lots of channels, I even got a recliner that was super comfortable as well. They have a great looking pool but it wasn't open yet. The owners were doing landscaping and getting the pool ready for summer. The owners and staff were so friendly and helpful. I live locally so may not need a room again, but if I do I will definitely be going back to Westwoods. I will for sure point them out to visiting friends and family. They even have a little snack bar.

First time in a motel, little problem here. Beds were…read morecomfortable and rooms clean to be expected. If you need a motel and wanna pay cheaper than a hotel then this location is totally accessible. I think just a bit of extra effort would spruce this location up if they can. Some under door protection from bugs, some paint on some mispainted walls and maybe some updated modern touches anywhere they can. I thought the son at the front desk was helpful and clear when we arrived, providing us with all the information we requested.

If you're ok with an old hotel room, not completely clean, in need of repairs, at a good price,…read morethis maybe a good choice for you. If clean bathrooms (a couple hairs not ours), updated rug and furniture, and fixed issues help you sleep, find another location.

recently stayed at the Quality Inn in Kingdom City and had such a positive experience. The new…read morestaff and management are doing a fantastic job -- they were welcoming, attentive, and genuinely pleasant to interact with. The atmosphere felt inviting and the overall vibe of the place was clean, fresh, and comfortable. I also noticed the upgrades in the parking area, which made arriving and leaving so much easier. The ambience throughout the property has improved a lot, and it truly felt like a nice place to relax after a long day of travel. Definitely a great stay and I look forward to visiting again!

Have to say I was impressed..the remodel and updating was beautiful...the decor was of a much more…read moreexpensive room. CLEAN, quiet, friendly and affordable!! Will stay here again.

Clean room the updates were nice and better then any motel I have seen in the area. The AC unit…read moredidn't cool down as much as we would have liked but thankful it wasn't over hot.

professional opinion, the first room , was not clean was smoked in (non-smoking room) ashtray,…read morestill sitting on the side table. Most of the windows curtains were tore down. The shower was disgusting. The toilet looked like someone had thrown up in it and didn't flush. The air conditioner wasn't working so they told us just to open the window. When I requested my money back because there was no way in hell I was gonna stay there. The whole second floor, smell of cigarette , animal poop, unclean, and a smell. I honestly did not recognize, but it was not pleasant. They gave us a different room, on first floor which was the handicap room, much bigger, no furniture the pillows were stained and nasty no slips. The mattress was bad.. there is someone at my door playing with the lock when We were inside room. When I open the door to see what was going on, he apologize that he did know someone was in there and was checking locks. We went to Walmart bought a mattress cover new pillows. TV didn't work either The website said there was a pool clearly there was not, worth swimming in anyway. They had no spoon. No continental breakfast. no amenities , I had to ask for towels . they ran around, like they were all lost . talking with another customer while waiting, who happens to be a nurse it was our conclusion that two of the workers were definitely on something other than high on life. i'm guessing they were workers , kept interrupting the desk clerk who was trying to check in approximately 3 to 4 people waiting. I have never encountered such filthy, dirtiness, ill manner, establishment. I feared staying there, my honey talked me into . Most all motels and hotels were booked that weekend so it wasn't like we could just jump into another one real quick. so I lock the door with a chair under the knob. did not sleep well and finally left very early the morning about 4am. I'd rather take the lose the money than to stay there any longer.

Checked in late and greeted warmly. Went to my room that had unmade beds, lights on and tv blaring…read more Went back to the desk and got another room. This room was made up but not white-glove clean. Dead flies in the window ledge. Window was open. I found out it was because the heating and cooling did not work. And so the window was open for natural AC. A small space heater was plugged in and sitting on the desk in case heat was necessary. If you like a 1 1/2 inch gap under your doors, so that you can hear everything in the hallway as well as the adjoining room....then you would like this room. I rolled up blankets and stuffed them under the doors. Not to worry about getting the blankets dirty as they had a couple of cigarette burn holes in them. Oh....and just a small thing....a couple of the pillows had minor stains. I used the two that did not....

*** Do Not Stay Here *** It looks like a retro Mom + Pop…read moremotel ... but it is not. It is not clean or well maintained. We observed what appeared to be Black Mold growing on the ceiling. This property needs to be completely renovated. You won't save any money staying here either. One star because the staff is friendly .. but your room will be unacceptable.

If I could give zero stars I would. This was the most disgusting hotel I've ever been in. Came to…read morevisit my mother while she was staying here for work, and the owners refused to be reasonable and insisted this room is acceptable for guests. It's clear the maintenance on this site is negligent, and I have to imagine the cleaning crew can't be thorough considering the carpet and tile aren't even fully laid. Tiles are broken, laid on top of dirt floor, there are holes in the wall, it smells like mildew, lots of unfinished repairs. When my mother got here the toilet was broken, she had to take the lid off and use the chain, the sink temperature was backwards. They said they'd never had any complaints. Based on the conversation I had with them on her behalf, they don't seem interested in listening to or heeding complaints. Disgusting place. If you can't afford the Motel 6 next door, you'd be better off camping than staying here.

The very kind lady that checked us in was very nice and she helped us with all of our needs. We…read moreslept very well and it was nice and quiet and surrounding areas. We had Denny's for dinner.

Would love to put zero stars, but that's not an option. We booked this hotel because it said "free…read morecancelations!" and we saw the iffy reviews, so figured we'd play it safe. We showed up and it was disgusting like most of these reviews say... there was hair in the bed for one, and when we turned the ac/heater on- it smelled like fish. Disgusting. We go to the counter probably 10 minutes in, and ask about canceling at least one of the nights on our two night stay. The front desk employee simply cannot help us (why have an employee that doesn't know anything) she tells us to go online. We have a 30 minutes phone call with whom she told us to call, they were no help. We ended up paying $170 plus a $100 pet deposit (we didn't even stay an hour). We got none of the money back. Nobody could help at all. They told us "the rooms are clean" "we know they're clean, we check them". Obviously not. Ended up leaving even though we couldn't get a dime back for our 20 minute stay. Went to the holiday inn across the street, told them what happened and they said it's very common for people to leave there angry and just end up spending the extra money coming to the holiday inn because they just can't stay in such a dirty place. Don't waste your time or your money, or honestly risk your health.