Mike was a great guy. He was responsive and quick to answer my call and he was able to come check…read moreout my washer within a day or two.

Does not respond to text messages and phone messages. Inconsistent rates. Charged me 150.00 for a…read more10 minute diagnostic and another person 100.00. Came highly recommended, but I am very disappointed.

I recently retired and moved from the Sacramento area to Chico and thought it would be more…read moreefficient to move myself with rented trucks and movers in both locations. How wrong I was. I had driven my rental truck to Chico and waited for the two movers I had hired off of the U-Haul website. In our phone conversation I was assured stairs and heavy objects, including pianos, were not an issue. When I met them, I had great hesitation as to their ability to lift, carry, and move heavy boxes and furniture. The two movers had problems moving simple items out of the truck and took numerous breaks. My teen grandson and I had to start moving boxes and items just to get the truck unpacked. To make matters worse, the furniture dolly holding my very heavy and antique upright piano had broken during transit. Moving it was tremendously difficult and when the movers begin to tell me they could move the piano down the ramp, in spite of the broken dolly, I became very upset and had no faith in their abilities. I quickly Googled movers and Sorenson Moving and Storage came up. I called and asked if anyone could come right away to help and direct the move of my piano and was referred to Rick's son, Richard. I was very upset and I'm sure he could sense my anxiety over the phone and assured me he would have help there immediately. I told the movers not touch the piano until help arrived. True to his word, he arrived with another gentleman, and basically transferred the piano to another furniture dolly. The two of them, with minimal assistance from my hired movers, moved the piano off the trunk, inside my new home, did most of the work to transfer it off the dolly and got it placed where I wanted it. Without this help, I know my piano would have been destroyed. I am so grateful for the help, assistance and expertise these two men brought to my move in spite of the hired movers. I know I have one more move in the future and when that time comes, I will call Sorenson's again, this time to take care of my entire move!

In preparation for an out-of-state move, we contacted several well reviewed businesses here in…read moreChico and asked for quotes. Three of the four did come to our location and were to provide a quote. We did ask for three-four quotes due to the complexities of our move, thank you Covid, and gave everyone the opportunity to put on their thinking caps and come up with figures that made sense and wouldn't put us into one of the cardboard boxes we were moving our things with. Rich Sorenson called prior to our appointment to get a sense of the dates we were thinking about and to be the first on the planet of cell phones to ask where we were located. That never can be a good sign when you're getting ready to hire a moving company, amirite? He showed up without a mask (smack in the middle of Covid). We gave him one of our prepackaged spares since we're a first responder family. He claims he must have left it on the ground at the gas station. Nice. Asked a lot of questions. Took measurements. Seemed checked out (this isn't our first rodeo when it comes to getting estimates and moving). And then crickets. No email. No quote. No phone call. And yes, we did check our spam. Unless he was emailing in broken English from Nigeria, nothing in the spam box was from Sorenson's. I did read another review that spoke of the same net result. I feel bad for the employees who are missing out on work because their estimator is slacking off. But I can't be bothered with making a follow-up call to light a fire under the owner's son's butt when I found some phenomenal out of state movers here locally that were johnny-on-the-spot with their estimates. If you're like us and looking to move out of this godforsaken place, you might want to check out the smaller guys who are working hard to make a name for themselves.

Thanks Green Team!…read more You removed the dead tree from my backyard with ease! On time and did it right the first time. I appreciate you being on time and cleaning up the left over mess. Again, thanks.

I called talked to then they said would check out job and get back to me…read more After i send email and several voice mail messages nothing no returned call saying they would or would not do job! Very rude as i need yard clean up so i can start the rebuild process. I would not waste your time with then just get others to come out and do the work!

Samantha was amazing..... reasonably priced, efficient and very friendly.... I would recommend her…read moreall day long

I needed gutter guards fast. Jeff and his team are super responsive and professional. They show up…read morewhen they say they will and do fantastic work. I highly recommend them.

Jeff and Angi were great communicators. I had to reschedule and they fit me right back into their…read moreroute. I had three quotes and they were the cheapest in Chico. ...got me some new gutters, downspouts, leaf guards and gutters. The gentlemen who installed the gutters were very kind and quick. They even took away my old gutters all within a little over 4 hours. No loud music no foul language. I highly recommend A-Plus Seamless Gutter Repair

Thank you Elite Home Solutions! The best service I've ever had when in need of a handyman service!…read moreFrom the initial response time back, to the value and quality of service! I will reach out to you guys again!

I would definitely recommend this company. Due to a medical emergency we needed to move our dining…read moreroom furniture into the garage and 2-story bedroom furniture downstairs. And we needed it done NOW. The crew came on a Sunday, called fifteen minutes ahead of time to confirm their arrival. You could tell from the way the treated our furniture that they are PROFESSIONALS not college kids hired for a side gig. Not a single scratch on the furniture or the walls.

Jesse and his teammates: Chris and Alex helped us for a big move. Under the temperature above 100,…read morethese boys did an excellent job. They are very polite, friendly and professional. Their quote is very reasonable and affordable. Give them a chance, You will not feel regret for your choice for choosing them. Keep doing great things!!

Epic customer service! We are so thankful to the person who recommended Butte Valley Pump and…read moreElectric!

Super cool guys. Came out on short notice to make an emergency pump system repair, and they did the…read morejob quickly. Will use them 100% every time!