They are very thorough!!! And very high tech! Will be my new dentist since I moved here!!read more

From the owner: From first contact at Mountain View Dental Ruidoso, our dentists are committed to your individual…read moreattention and strive to provide personalized oral health care tailored for your unique dental needs and goals. We work hard to create the ultimate stress-free and comfortable dental experience. Your health and comfort are our top priorities, and we do what it takes to help every patient understand their symptoms and treatment options in a relaxed office setting.

I was a patient at another office. I was experiencing a dental emergency and my office told me…read morethey were just too busy right before Christmas. My condition worsened and I was just worried I was going to lose my tooth. I figured I would just start calling offices and hope they might be open. The lady who answered the phone got me to Shandy to make an appointment in an hour. Amber and Larissa were the assistants who helped me. Dr Lybert and the hygienist Lindsey all helped me. I was in tears and everyone was kind and understanding. Lindsey was absolutely a saint with giving anesthetic and Dr Lybert was so amazing getting me fixed up. I would recommend this office to anyone I know is scared of dentistry or someone just looking to establish with a dentist. I'm so amazed by everyone and the treatment I received. I can't thank the office enough for how well they treated me. I am on the way to improvement!

Nothing but a money-making machine. I was there for a crown, and I am so sorry I went there. I will…read moreNEVER go back. First: Overpriced. Second: The clinic was so fully-booked that the dentist, I believe Dr. Carlin is his name, was extremely rushed, speaking with me as though he's had a hit of amphetamines. He and the assistant didn't want to visit a bit, get to know me. Not at all. I felt like a bug. They've got too many patients and too much money to make to be truly civil. The dentist's instructions for aftercare sounded like a disclaimer at the end of a pharmaceutical commercial. Third: They charged our Health Savings card a 3.95% fee, treating it like a credit card. That is BS. They stole almost $40 from our health savings, in addition to getting $1800 for a crown. The finance manager claimed it was the processing company, but I happen to know that at the clinic up in Ruidoso, this fee was waived. I have the paperwork to prove it. Fourth: On my return visit to have the crown cemented in, the assistant was icy. Superficially polite, and quite passive aggressive in her mannerisms and way of speaking with me. Fifth: The help out front obnoxiously rude. One truly feels that one is intruding. Sixth: Their fiendish cancellation fee? How can that be legal? They fill the spot with another person immediately. My finally analysis? They are money-grubbing creeps.

From start to finish, Dr. Law and his staff took very good care of me and my needs dealing with…read moredegraded fillings. Everyone was friendly and very professional. I was shocked at how eased I felt at a dental office. Thank you all and God bless you.

I have been a patient at Warren and Law Dentistry in Las Cruces for over three years. I chose this…read moreoffice specifically because Dr. Moberly was recommended for patients with dental anxiety. As a combat veteran and retired law enforcement officer with PTSD and dental anxiety, that mattered to me. To be fair, the front office staff has always been great, and Dr. Moberly herself has been excellent when I've been able to see her. Unfortunately, the hygienists have been consistently poor, and that has completely undermined my experience at this practice. My first hygienist regularly forgot basic parts of my care, including administering nitrous oxide when it was clearly indicated. I switched to another hygienist (the one my wife sees), hoping for improvement, but the experience was worse. She has been rude, dismissive, and at times condescending. More concerning, she does not appear to follow through on instructions from the dentist, including properly charting notes during exams. Over my last three visits, I have not seen Dr. Moberly at all. Each time, I was told I "didn't need an exam," only a cleaning. In December, I was scheduled for an exam, but Dr. Moberly was not even in the office, which raises serious questions about scheduling practices. Dr. Law saw me instead and clearly stated that one of my fillings was failing and that I needed a crown, which Dr. Moberly would address at my next visit. At my most recent appointment, I specifically asked to see Dr. Moberly regarding that crown. The hygienist again told me I didn't need an exam and then claimed there were no notes in my chart about the issue--despite the fact that she herself was charting during Dr. Law's exam when that diagnosis was made. During that same visit, she was unable to pass a floss threader between my teeth and simply skipped it altogether. Immediately afterward, she proceeded to lecture me on proper dental hygiene at home. That kind of contradiction is frustrating and undermines any credibility in the care being provided. This is unacceptable. Either documentation is not being done correctly, or it is being ignored. Either way, that is not something a patient should have to worry about. For patients like me, consistency, communication, and trust are critical. Right now, this office is falling short where it matters most. Lastly, I want to address something that reflects the overall culture of the practice. There is a sign on the wall that says "We cater to cowards." That is not only unprofessional--it is degrading. Patients who walk through those doors despite fear are not cowards--they are doing something incredibly difficult, and that takes courage. I came here because I believed this was a practice that understood patients like me. At this point, I no longer feel that is the case.

They left me in an ill-fitting temporary crown for 5 weeks with no communication. They lost my…read moreimprints for my crown. Blamed the lab for losing them, which may have happened, but White Sands Dental did not call me once to give an update. I called multiple times. On the 5th week, I had to go get everything done again. Also, when I told Dr. Strong I was having sharp pain, she said additional numbing wouldn't help and blamed my anxiety. I had to advocate for my pain relief quite hard and didn't feel like she took me seriously. The additional numbing worked within minutes.

Highly recommend this office. The office is pristine, newest technology with friendly professional…read morestaff and doctors. I really enjoyed my visit, rare experience for a dental.

Dr. Cason has been my dentist since 2002. His hygienist, Cheryl, one of the very best I've ever…read morehad in my mouth! :-) I would never go anywhere else for my dental care...professional staff, quality care, good people. I'm glad they're in business.

Highly Recommended. Dr. Snyder has been my dentist for about 20 years. As far as I'm concerned THE…read moreBEST dentist in Alamogordo. Caring, Personal and pain free. Great staff. Broke a tooth recently on a Saturday, got me in early Monday, removed chip applied temporary cover to allow me to eat and scheduled permanent crown within a week. Albert Fairweather, Ret. USAF High Rolls Mountain Park, New Mexico.

Dr. Snyder does great work. I have never had a problem with his work. The dental hygienist are…read morevery gentle and caring. I costs me extra to see him, they are not a ppo for our insurance, but he is worth every penny. I highly recommend this practice.

Perry at the front desk has been so freaking amazing. He has been handling with me through all my…read morecomplications with my leave of absence! This man literally deserves an award. You're so patient and honest and caring!

The staff at Ben Archer Health Center in Alamogordo has been wonderful. Bobbi Jo was very nice on…read morethe pediatric side. I also had to have a broken tooth removed and the hygienist and Dentist were both great! Thank you for all that you do! You are very much appreciated!

Horrible office staff! I was sent here by the VA. After having two teeth extracted, I was…read moreinformed at checkout that I owed $998.47. I said that's impossible, I'm covered by the VA. They told me that they hadn't gotten authorization from the VA, so I was responsible for the payment. When I asked them to obtain the authorization, they rudely told me that I was from the VA, that I knew how they worked, and that, as a result, I should have taken care of this myself. It wasn't like I was just there on a joyride, having teeth pulled for fun. Because I was caught off guard and didn't know what to do, I paid the bill. They were very forceful about it. When I called billing at the VA, the representative called Alamogordo Dental Group and was informed that they hadn't been In Network since 2025, to my shock. The VA representative also told me that I hadn't done anything wrong and that it wasn't my responsibility to obtain authorization. She told me to contact the patient advocate, who told me to file a complaint with Triwest for fraudulent billing. After reviewing my chart, the Patient advocate informed me that there was, in fact, an authorization for oral and facial surgery and that the extractions should have been covered. It seems like they are billing patients to milk the system; they get more money this way. If they bill the VA, they get a lesser amount since it's a contracted, pre-arranged price. I would not send anyone I know here. The office staff is EXTREMELY RUDE. If Dr. Sam is smart, he should immediately terminate them and find more competent individuals. These people are going to be the downfall of his practice. I am not happy at all. What kind of Dr. starts treatment without first having authorization or discussing payment? Never in my 47 years have I experienced this! Totally ridiculous!

The technicians and dentists are nice but the office manager is rude with an "I don't care"…read moreattitude, and the office staff are incompetent in processing insurance quotes and benefits. Several times we were misquoted what our cost would be, then when checking out the cost was substantially greater and we were demanded to pay on the spot. Not only was the amount higher, it was only an estimated amount as they hadn't even run it through the insurance! Now we are owed money by them, so we'll see how that goes. Do not go here. There is a reason they can't keep patients. If you have no other choice, do not let them talk you into extra services that aren't necessary, and do NOT accept any services until they have run it through your insurance FIRST and provide you with a quote from the insurance, not an estimate. Dr. Mario Samaniego is the owner but is only there on Wednesdays. It's best to speak to him directly if you have any issues because the office manager is of no help and not a nice woman with any sense or value in customer service.

The dentists are awful, and they lose dentists on a regular basis. The current dentist rolled his…read moreeyes at me and got angry when I told him I could feel pain during a tooth extraction. He refused to listen to me and then banned me from being seen any further. They broke my partial during an office appt. and lost my bottom partial denture as well. They are completely disorganized and dont seem to know what they're doing.

The front desk people are nice but the wait time is awful just for a cleaning…read more If your appointment is in the afternoon, it's worse.