The Lofts at 7800 is not a place I would ever rent from again, and I would never recommend them to friend. I will admit, they are very nice looking apartments, but they were made with very cheap materials. When we rented from them, they were brand new, and we were the first people to rent that unit. Just a few months in, the cheap vinyl flooring started peeling in a few places, and it dented really easily. The kitchen cabinets started falling apart. Our front door handle actually fell off our door, the shower curtain rod started to rust. The ventilation for our drying machine was not properly installed, so whenever we did laundry it was very hot inside, and there was lint covering that entire room. We had bugs and mold, and the dry wall was very cheap. If you ran anything mildly sharp lightly against it it would scratch. The paint job was horrible. It looked like it was rushed through, and there are random globs of paint all over the walls. Not to mention while all of us were out of the house, the glass covering on the light in the master bathroom fell and shattered. Good thing we were out of the house too. Could you imagine doing your business only to have that glass cover coming falling on your head? And to think they were charging top dollar for this.
Now I know what you're probably thinking; "we didn't keep our house clean." We kept our house impeccably clean. Between us roommates we had a chore list that was always completed, which is why it's so sad their apartments fall apart so easily. Maintenance was able to fix the front door handle, but everything else remains to be fixed. This is why we are astounded to find out they bumped rent up by over a $100 for the next year. This place is not worth the price.
This place is also crazy noisy. The other Yelpers here aren't kidding. Crazy parties at The Rooftops next door, loud parties at Gardner Village, that really loud train that rolls by at 2am every night, and the load factories and construction nearby, and we can pretty much hear our neighbors breath.
Now on to management; I will say they are very good in regards to working with you on payments. If you switched jobs and are going to be a week late on rent, as long as you tell them a week in advance, they're usually fine with it. They want their money, and this of course is good and bad. They want their money so badly that they have tons of fees. They told us in writing that they payed for water, sewage, and trash, but they lied. They never payed a penny of it, and when we confronted them about it, they pretty much just gave us the cold shoulder and said it's our problem. Be aware that when you move out, all of the carpet cleaning fees, and things like that that always follow moving out of an apartment will come out of the refundable part of your deposit. I don't know of another place that does that, but these guys certainly do. They say a pet deposit is half refundable, but right after we payed ours, they changed it into a pet fee, so we won't see a penny back. They have all these random inspections, sometimes one week after the other just to see if they can find anything to pin on you. The manager is the craziest of them all. Almost every morning she rides around on her little golf cart looking for anything she can fine anyone for. Parking, grills on the patio, smokers, and even bikes on the patio. Yep, have a bike? Better keep it inside because if she sees it, it's a $25 fine, every time. Honestly, the only one who is actually nice, thoughtful, and understanding is Jessica. She deserves to be manager, since she is a wonderful person to do business with. Anyone else just wants more money.
I will never rent from here again, and I would advise everyone to stay away from here until they get their act together. It's absolutely ridiculous. Me and my neighbors can't wait until our lease is up. read more