They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Very good service. Nice, knowledgeable, and professional. On time. We got the location wrong, he…read morefound us anyway and got our vehicle hooked up and gone quickly.

So the keys got locked in my flatbed while i was 3 hours from home. Tyler showed up within 5…read moreMinutes and got the door open in under a minute. Very Appreciative!!

This place literally saved us on a Sunday! Car troubles on our way home to the Twin Cities and we…read moreurgently called to ask for advice. He quickly got us in, checked us over, fixed the problem and we were on our way. So grateful for good mechanics, and working hard on a Sunday!

Thanks Jensen Towing & Repair of Hixton for saving the day when our car broke down on the way to my…read morebachelorette party!!! Quick, friendly, honest service - sooo appreciated!!! Thanks Cole, Jason & Buddy and all of our other new friends!!

The owner is so kind. So patient and so willing to help. He was so fast to arrive and get my car…read moreout. My car was stuck late one night and I have practically no experience with cars, but he made sure it all went smoothly. He had great communication, expertise and made sure my car didn't get scratched or messed up. Went above and beyond. 10/10 would recommend to anyone!

Jonathan was very prompt and kind making my difficult situation more calm . Kept me informed on…read morearrival times and friendly chatting while towing to the nearest dealer. Thank you for your kindness.

I would not give a rating at all. Do not bring your vehicle to this place for service. They put a…read moreengine in my vehicle in incorrectly and another shop had to correct it. They crossed some wires and fried out the PCM which we had to also replace. Several other people we have spoken to have been taken by McCullough's. They maybe a very good tow company but that's it. Do not use them to fix your vehicle

Best around Black River Falls! Dave and his crew go over and beyond to make customer's happy!!read more

Jeffery is the best! There are on time the know what they are doing and understandingread more

From the owner: we chase white lines to help your service needs. we offer lock outs, jump starts, tire changes,…read morefuel service, and automotive repairs. give us a call to book an appointment or to get roadside service help today

My dealing with them is RUN FAR. They text all am saying…read morethey would be there about 8 am then a little while later be there 9 then little while later 10 then a little while later 11 Then show up 1145 and had someone waiting for them entire time A weak old lady shows up with a car trailer to haul a 500LB motorcycle and couldn't even load it!!!! Almost dropped bike multiple times trying So waited for MY brother to come and help load it Then the lady thru one strap over the seat and no wheels chocks and said she was leaving. My brother got on the trailer and showed her how the bike can move a foot to the left or to the right and NO WAY was it making it 1 stop or 1 brake or 1 corner She admits she has never hauled a motorcycle ever and is going to start with my $20,000 motorcycle. This company sent her out with no motorcycle loading equipment. My brother then suggested how to do it, but she still did it some of her own way and strapped it to the rim and in the pics looks like the straps are reefing on my spokes and are most likely bent and most likely rims are scratched from the cheap straps she had, most likely my bars with be scratched from not using the proper straps as well. Most likey with No wheel chock she put too much pressure on my fork seals and they will be leaking. She would not have made it to the corner and had to drive from Columbus to Milwaukee like 75 miles.

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.

Tom saved the day for me! I'm a non-mechanic and with my car overheating, I didn't want to drive…read moreit. So, I called Tom and told him what I wanted him to do. When he got here, he didn't do what I asked him to! Instead, he told me what the real problem was, which was simpler and faster than what I had thought I needed, and he fixed my overheating in short order. He has a per-hour rate of 100 dollars and he pro-rated that for just needing part of it. What with throwing in labor and adding his own fluids and having all the right tools at hand, the whole thing was very reasonable. Tom is very knowledgeable and explains exactly what is going on and what needs to be done. I couldn't recommend his service more!

He a God dam Thief I had him come out to do an Alternator and he fixed something that did not need…read moreto be fixed and stolen money from me and my wife for a job he did not do he dam scammer and will not come back and fix his mistake and fuck up he did

Highly recommend this business for if you need a key fob. They come right to your home - mobile…read moreservice! Great prices! Fast and friendly service!

Timely. Polite. Quick to respond. Came to our home. Flexible with our schedule. FOB…read morereplacement programmed with backup key in it cut. Reasonably priced. Thank you, Otis. Recommend. I would use his expertise again.

Our dog stepped on the door lock and locked the keys in our car. I-94 towing came in less than ten…read moreminutes to help. They opened the door for us in less than two minutes. We were very grateful for their quick and efficient service.

Wow Ben, our faith in humanity is restored! Thank you! After waiting for AAA for over 2 hours we…read morefound you with the help of the state trooper! You came out after pretty much working 3 days straight, towed us to safety, got us into a warm garage that was "technically" closed. AND helped us change the tire! You went above and beyond and we are so very grateful!!! +