On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

I left my Journey parked in an Onalaska garage for a week....apparently too long without a start…read morefor the battery...she wouldn't start, she didn't even attempt to whine! Craig's was contracted w my insurer & I had service w them in January so I reached out. I called Friday and was told the tech was on another call and would be by in an hour to an hour and a half. I let the dispatcher know: it's in the garage, not sure if that will be a problem? She said it wouldn't and he'd know what to do. I waited about three hours....no tech. Thankful I was in a warm home & not stranded somewhere so I called again: it's been three hours, can we just suspend this request until the morning? I forgot whether she said she would call me in the morning or I was to call her so I called about 6:00a, dispatch she had me scheduled for 9:00 but could move me up? I said sure: 8:00 is good or as soon as he could get here! Tim called at 7:50 "I'm here". I went out he took a look and we got it started, out of the garage and on to the street to his flatbed!! My hero!! Tim asked "you riding w me?" I figured I would, save me needing to get a ride to Blain's. Tim was quite personable & friendly!! Us yakking away made quick work of the brief 10 minute drive. Thanks Craig's for providing quick early morning service, getting my journey running and all w a friendly employee who was so friendly it didn't add tension to an already stressful situation. It all came up.....aces, cheers!

March 2026 AWFUL AWFUL AWFUL -I had a boat on the back of my broken down truck that needed to be…read moremoved less than 100 feet. They charged me $95 to move it!!! Two senior citizens over 70 years old stuck on a Sunday on the side of the road and asked for a ride to a hotel or a bus stop after we dropped the car off at the repair shop and we were told no per the boss!!!!!! I can imagine if somebody treated his grandmother, mother like that!!!! Least humanitarian person I have ever met in the state of Wisconsin!

We were on I90 and we had a tire blow out on our RV. I called Dons and they came out right away…read more Brandon was very professional and he got us back on the road within an hour. I highly recommend them.

SuperPoor service! Hope this is anonymous. Need to get it out there that she may be Don's daughter…read moreand totally different than working with Don in the past! I recall her Dad being much nicer and easy to work with. These ppl could not get alternator fixed on my car about 4-5 yrs ago. it may have had something to do w/car bt radio I had installed in May2021. I may never know now they stole my car cuz local pd called them to tow it. After calling DMV 3-4x now, I find out Dons towing reported as salvage as of 10/18/2024, yet it's still titled to me, what?! I know and all the hardship added to my life because of this, is insane! They never work arrangement w/me after I went into business Idk 5-6x once I realized it was towed. I only hope and pray I see justice soon.

Highly recommend! Friendly, professional, and reasonable…read more One of my brake rotors went out the day before I needed to leave for an internship on the other side of the state. They got me in right away and had it fixed that same day! Totally saved me a lot of trouble! As a young female, I am always nervous about taking my car in for repairs because I feel like I have a target on my back to be screwed over by auto repair people- completely not the case here. They fixed exactly what was wrong with my car at a reasonable price and didn't try to sell me anything extra. Not to mention that the staff, from the receptionist to the mechanics, were incredibly warm and friendly. I would definitely take my car to Bob's again.

I had my car serviced. $1700. Then it died a trip to town later. Had to be towed to the business…read morefrom Losey and 35. He said it needed a new engine. Said he'd pay for the tow if I surrendered it. Many ugly emails and I did. I didn't get home and I was getting hate mail to bring them the title. It was probably time for a new car. $5-10k for a new engine. No reimbursement for the money I stuck into it. It remained there and is now a rental for those who use the mechanic. I got scammed. I was told to bring it here because he was friends with my ex's dad. Fucked over BIG TIME! And I was stuck with a used car, new payment when I didn't need it. Buyer beware. He's a scammer! Experience-negatives if it would give me negative stars.

I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!

Bought a truck this afternoon & as I drove home checked the PSI. Over 40... that's definitely too…read morehigh... and it's hot. I headed to Discount. Kong promptly greeted me when I pulled up. Heeey! The cities don't have the things you drive over that ding in the garage, nice touch! I told Kong I had the same vehicle but different year and it was FWD this is AWD, I kept the other one at 36 should I do the same for this one? Kong asked if he could open the door to check? Kong said 36 would be good, got me adjusted. Kong also took down my name and number and scanned the VIN so my account should now be updated for the new vehicle. Thanks Kong for the friendly, thorough and quick service!

Won't go back they tried to up-sell me new struts on a vehicle with only 60-K miles in it . No real…read moreexplanation in person or on phone of what it needed just some silly text message ?

I have had 2 oil changes done at Del's. They are reliable, responsible, done on time and very…read morereasonable prices. I trust this auto repair shop with my 2 cars.

Being a parent with a young adult in school at UW La Crosse (hours from home) I've needed Matt's a…read morecouple times. They have been nothing short of amazing. Great communication and great service with the added touch of taking care of the little things to make the "adulting" a bit easier for my daughter. Thank you to all of the staff at Matt's. I appreciate ya!

My first experience with Matt. Nothing huge but they did an excellent job, were courteous and…read morethorough and checked everything. I'll go back in a heartbeat. Jerry Utley

My son's car had trouble while at college. Dee's talked me through the repairs. I compared rates…read morewith our local mechanic (we're 3 hours away), he agreed they were fair. They had him back on the road in 24 hours.

DO NOT GO HERE. I came in asking for my car squeak to stop and they ended up not fixing anything…read moreand then on top of that charging me a $100 service fee. All I wanted was the squeak to get checked out and they gave me a list of $3000 of fixes to be done without me knowing. Cheap guys just want to get some cash from college kids. Such a scam Also, I will happily post my fees charged by this shop and the $106 that I asked to get removed. Dees is an absolute scam and I got my car done by a shop in Westby and they fixed everything that Dees said they would but for half the price while also being very transparent about what they're fixing and what I will be paying. Again do not go here, find a place out of the college town so you don't get scammed.

I called Jerry to come tow my truck after I rolled it on the interstate. Unfortunately since…read moretraffic was backed up and no one would let him through fast enough, another tow company from a different town was called. This guy was a douche and did stuff to my truck that didn't need to be done, charged me over 500 bucks to haul it like 2 miles and then unloaded it in his back 40 junkyard lot hoping to scrap it out. Jerry came and got my truck and hauled it home on his flatbed and only charged half that price for three times the distance! And he's always got a smile and joking around.

If I could give negative stars I would. DO NOT USE THIS BUSINESS. I broke down on the interstate…read moreand State Patrol called the next available. I told him where I wanted to go and he never quoted me a price. Ended up charging me over $800 for 45 mile drive. Only after he dropped me off did he tell me that he charges by the hour. $250/hour. That is actually highway robbery! He drove slow on purpose and then charged me for his return trip. I called and got quotes from his competition in the area afterwords and they quoted me $260 TOTAL. DO NOT USE THIS BUSINESS. I called after to have them reduce the bill and he refused to even discuss it. He is a crook. DO NOT USE.