Have been here twice and left without what I intended to purchase both times…read more Despite coming at an off time when it wasn't busy, I was not greeted by anyone on the floor either time I came to this location nor was I asked if I needed help finding anything. Last time I was here, two employees were busy talking to each other so maybe they didn't notice customers had arrived? Today when I tried to ask for help, the person walked away and I had to call out to ask for help. On the up side, it's clean and organized.

Love visiting this location of J Crew Factory. They opened here a few months ago and I have been in…read morea few times to look for things I have seen online or just to look around and find something new. Even though the store is located in a busy area of Sugarhouse, and parking can be crazy, it is one of the best stores to browse, get ideas, and find some new styles at affordable prices. This location is clean, well organized and filled with super friendly employees who love to help you in any way possible, and also really seem to enjoy being there! J. Crew Factory is the perfect place to shop to find a new piece to freshen up your wardrobe, find a new wardrobe staple piece, or find a gift for someone.

I was doing some Christmas "sub for Santa" shopping and had to buy for lots of teen-ish people. I…read moreusually shop online because it's so easy. The sales people in your store were all so helpful and had lots of good suggestion, even a young man (Cutter) had great ideas for my shopping list. I guess I'll be going to brick and mortars more, kind of made me miss the shopping experience. The manager was awesome, was happy to do some exchanges. Just a great group of people. Thank you all!

I have to say I haven't had a negative shopping experience at a tillys before. But the management…read morehere is so unprofessional and rude. From what I saw the assistant manager was on her phone when I walked in and some of the other workers were too. I've been to this location multiple times and if you asked me to pick the manager out of the regular sales associates I couldn't. He did not act professional and seemed annoyed when I had a question. I'm not one to leave bad reviews but this was just legitimately uncool. There were a couple very kind sales associates who I did speak too. But from what I have not only seen but heard from others who have shopped here is that the manager is very unprofessional and acts like he is 16 instead on a grown adult. Maybe if they replaced or retrained management on how to act with customers or even their own employees this location would improve

Of course current stock of these types of stores can vary drastically day to day, so take that for…read morewhat you will, but today at least this location was a gold mine! Both my wife and I found a ton of high quality brands (lululemon, vuori, Travis Mathew, athleta, bylt, etc) for good prices. I also found a pair of pretty unique sb dunks for $50. This location, like pretty much every other I've been to, was also pretty well organized. There were a lot of people trying stuff on and the employees were pretty quick to clean up the clothes people didn't want. Probably spent too much here, but it was a lot of fun looking. I definitely recommend coming to check it out here

Don't go here they will rip you off. I can win with a ton of cloths brand new with tags on them and…read morethey only two 4 tops. The tops they took were big name brands and they only gave me $12 dollars lol. Total rip off. I wish I could have got my cloths back instead of having them donating them for me. They mixed all my cloths in with someone else's stuff so I had to go through them by myself and pull out what I wanted back. Don't donate here.

Vantage is a beautifully curated shop, with unique finds and dreamy vintage pieces. I'd take…read moresomeone here if they were visiting SLC for the first time, just be aware that prices are on the higher end.

their selection is worth every gen z side eye you get for shopping here while older than 23. truly…read moreprobably my favorite curated thrift store in utah

Called around to get suit rental pricing two days before a dance. Pricewise, this was one of the…read morebest. TJ gave us $50 discount for the event being a high school dance. Friendly staff, fairly painless fitting. Parking is plentiful despite lot being small. Shop doesn't open until 2:00 pm.

Took my son here to get fitted for his prom. Service was great, the suit was ready on time, and the…read morestaff was courteous and professional.

They never processed my return. I ordered a pair of shoes online which ended up being the wrong…read moresize. I completed the return exactly as stated in their return policy. A week after I sent the shoes back I got an email saying they received the return and it would be processed in 7 business days. Now two weeks after that it's still never been processed and I haven't received my refund. When I try to contact them, the link on their site just takes me around in circles without ever providing contact information for them. Never buying from this company again!

I had the best experience at the Park City Store. My sales person, Carol, was like a personal…read moreshopper. I walked out with several pairs of jeans because of her attention and help. I hate jeans shopping and didn't expect it to be so successful!

Looking for a shirt I'd seen at another store. But as luck would have it they didn't have my size…read more Can I find it here? Long story short. However the staff was very helpful. They offered to order it and ship it at no extra cost. Much appreciated. Otherwise it's a smaller 5.11 store, with most of the stuff seen in the larger one. It just wasn't overly stocked. But I got what I needed.

I have been to a lot of 5.11 stores in California and the employees are always helpful and…read morefriendly. Additionally, most of the selection is the same with a few differences. One of the differences as opposed to California is that they carry Stiletto Knives, Also Known As CIA Gravity Knives. They are approximately 4.5 inches long and the blade deploys and retracts from the grip using a dual throw (Forward and Back) button or switch. Very cool! Don't worry California, I did not buy one, as cool as they are. Yup, all of the fun stuff is illegal in California, like butterfly knives, Stilettos and firearms with the "Fun Button" (Safe-Semi-Auto) on them. Sigh! One light at the end of the tunnel was "Jerry". Be nice to Jerry, he is a cool guy but if you get on his nerves, that's on you. All I can say is that he has seen some stuff and he may be the definition of "F" around and find out. Jerry is very knowledgeable and he pointed my nephew in the direction of the perfect tactical backpack, among other accessories and toys that will compliment his new career in federal law enforcement. I did not buy much, except for a memorable patch. I get one from each 5.11 I visit, just to say "Been there, my dude!" Overall, it is a large store with a lot of selection. If you are looking for some discounted or marked down winter ware, now is the time to check it out. I found a neat jacket, however I live in the Sweltering Summer portion of California and triple digit temperatures are less than a month away. So, I passed on the jacket. However, if you are Military, Law Enforcement, EMS, Fire Department, Practical Pistol Shooter, Multi-Platform (Pistol & Long Gun) competitor, or a First Responder of any kind and you need boots, pants, "Shorts", a tactical carrier (No Ballistic Plates are sold here, to my knowledge), morale patches, a quick snap tourniquet or some gym attire,... Talk to Jerry! Heck I would go back just to chew the fat with Jerry again. Be safe, everyone!