I love this store!! I am a huge fan of Freebird boots, and…read morea collector, and this store is top notch. The customer service is outstanding, the gals who work in the store are always welcoming and eager to help me find just what I am looking for. Even if that means searching their system online or looking around in the back for exactly what I'm after. Kiley and Allie always go out of their way for me, greet me by name when I go in the store, and go above and beyond in every way. Freebird is a great company, has high quality products, and are lucky to have such great employees to represent the company. I will continue to be a repeat customer of this location because of the customer service!

Brandy at the Freebird in the fashion place mall helped me today and she was so nice, so…read moreknowledgeable and helpful. Good customer service is so hard to come by these days and her customer service was better than good it was Excellent and impressive.

The employees were very very nice and I had a wonderful time shopping here will be going here…read moreagain! Adalyn was amazing and helped a ton she should definitely get a raise for her customer service.

The store is clean and inventory of styles are amazing. Prices are right, but mostly I like how…read moreorganized and clean the store. The customer service is amazing, friendly and knowledgeable and fast.

Well Madewell! You lost a customer for life. I tried to return one pair of jeans today. I bought…read morethem right before Christmas. They said it's past the 30 days so I'm not allowed to return them. I asked if they can make an exception because I've been too busy to come in. They said absolutely not, they have a strict rule about returns now. I said can I please just exchange them for a different size or do a gift card instead? They said no. So now I'm stuck with jeans that don't fit and I only missed the 30 day return window by a week or so. I've bought so many things from Madewell over the years but I won't anymore since they can't even try to be accommodating.

The workers here are incredibly rude and unprofessional. They stood around gossiping instead of…read moredoing their jobs. I waited forever in line to try something on, and when I finally got to the front, they told me to go to the back of a new line they made after I'd already been waiting. They clearly weren't paying any attention. The whole experience was awful, and I won't ever be shopping here again.

It's my day off and I want to scope out if there are any must have shoes...of course there are. I…read moreput them in my cart and then I spy a lined plaid flannel shirt in the 50% off rack, my size... into the cart it goes... etc etc...the bathroom for men is clean. Still strolling... it's been too long and I needed the stuff I got. There! Justified... I've been a Nordstrom shopper since 1984 and the quality is readily available...it's not priced as well as other discount stores but it's high end items that may not have sold in the big store so here we go with 40-50% off regular Nordstrom store prices. And the people were nice to me. Not a small business I suggest supporting but this was for me. Have a great day.

Removing a star because of the customer service in the fitting rooms - there was a grouchy older…read morewoman who got me into a room but made you feel guilty for using it or if the item didn't fit. Also, the fitting rooms are not roomy, neither are the isles. So if there's two people in there, it can get crowded walking by. I was standing up against the wall asking my wife for her opinion, making sure I wasn't blocking anyone when all the sudden I hear a very rude "EXCUSE ME" like I was blocking everything. There was more than enough room to go around, but she was just upset I was asking my wife for her opinion. Then a "REMEMBER if it doesn't fit put it here don't put it there". I'm fine with a reminder, but tone and body body language really play a large part in how something is communicated. This should definitely be addressed. Additionally, all the dress shirts are skinny or slim fit and mostly all blue. Not much of a variety.

I walked into Bronxton and walked out with everything I needed from head to toe. I'm talking shoes,…read morethe shirt, pants (they're currently getting tailored). I had this vision and some reference photos on my phone, and luckily Rebekah was there to assist me. She was the only one working that day, and even as other customers walked in asking for sizes and watch adjustments, she took care of them without me ever feeling like a burden or like I wasn't being helped. I really want to highlight how my experience was perfect solely because she was there. We gotta have more people who enjoy what they do. I noticed there's another reviews that don't look too good, but I'm sure if that person had Rebekah helping them that day, their experience would have been much smoother. Other than that, the store is solid all around. I like their selection and was really happy that it turned out to be a one-stop shop for me.

My son is in the market for a nice suit-something a little different from his current black suits…read morethat he owns. While we were wandering the mall, we walked in to Bronxton to see what they had in store. He was treated so well by the staff, including Fabio, who helped get him measured and sized for the perfect fit. In the end, my son opted to hold off on buying anything yet-the price was a bit more than he anticipated-but after he shops around a bit, he may be back. The suit was absolutely gorgeous. At the very least, I got some Christmas ideas while I was waiting for him to try stuff on. ;-)

You've come a long way, Chuck Taylor!…read more If you're my age (40s) or older, you remember the iconic canvas-covered and rubber-soled Chuck Taylor high-tops worn on the court from the 1920s (yes, the 1920s) until 1980, when Magic and Larry came on the scene, leather started replacing canvas, and Nike rose to take over the athletic shoe business. But somehow, the Chuck Taylor survived ... as more of a fashion statement. If you don't believe me, there's a whole store-worth of Chuck Taylors and other Converse shoes. The Chuck Taylors definitely don't make a great athletic shoe anymore, especially since many brands have great gel and arch support and specialized drop on the soles. Long story short, they are so cool looking ... the cornucopia of colors and selection of styles are incredible. Art designs, neon, and, my personal fave, the dull muted burgundy and gray colored Chuck Taylors :) There are also many non high-top Converse All-Stars in the back of the store. And, most importantly, they have sizes big enough to fit my giant feet! I hope you enjoy seeing and wearing Converse as much as I do!

I'm so tired of specials that are not special. Buy one get one 70% off, except the one you…read morepicked...or any of the other ones you pick. Cheap shoes that cost way too much, but they're the current fad so my kids want them. Why do I pay $60 for a shoe that my boy will wear out in two months? I think the problem is me.

I came in for the first time today and was so pleasantly surprised by the hospitality! I was…read moregreeted and offered a cold drink with a koozie (which I got to keep). I browsed around and the store and noticed that they're able to heat brand any leather good you get and it seemed like a lot of fun! I chose out a really pretty goat leather wallet and the kind staff member explained that the particular style will patina beautifully. I was sold on it and got my initials branded on. I had a really great time and will be back!

Kai went above and beyond for us. From the second we walked in, he made the whole experience…read moreawesome. He took the time to help my girlfriend and I find the perfect boots. He shared great insight on different styles and fits, and made sure we didn't feel rushed or pressured at all. He also kept us in the loop on the status of our branding and reached out right away when they were ready. Kai made the whole experience personal and memorable.

The first time I came to the store was before Back to School. It was crowded, and they didn't have…read moreanything in my daughter's size. But the two gentleman I dealt with were helpful in looking in the back to see if they had a few styles in stock. Bummer that they didn't, Today I came in to return an online order and the cashier was pleasant and promptly took care of me.

Familia getting (back) into Vans lately and decided to visit this store to see if they had any good…read moresales - buy one pair, get the 2nd one half off! Great timing with our visit because they had a really great selection for everyone. Even styles that we didn't find our sizes on the floor, the employees retrieved from the back for us! Employees were super helpful and more than happy to help and cater to our needs. Their jackets were on point (and on sale!) so had to get a couple! Love our experience here and will plan on coming back regularly!