Came here looking for interview shoes and there were so many to choose from. The store was neatly…read morestocked and sizes easy to find. The store is well kept and the customer service was great! The prices of the shoes were reasonable and affordable! I'll definitely be back soon!

The service was terrible. She asked me for my phone number and when I went to say it she abruptly…read moresaid stop. You need to type it into the keypad. After spending 360 dollars the service should be top tier. Even McDonald's has better service. Then my coupon didn't work because the machine wasn't working. How is that my problem. Save your money and go to some where like foot locker with employees who actually care.

Aug. 2025 I placed…read morean online order at Kohl's hoping it would be ready for pickup before my vacation. Only part of it was processed in time, the rest became available while I was away, with the pickup window set to expire mid-trip. Thankfully, customer service was easy to reach and extended the pickup date without issue. The store's self-pickup area has moved to the front, something I only realized after walking to the back where it used to be. Once there, the process was smooth. The app instructions were clear, and the setup is convenient. Overall, a solid experience with helpful service and a streamlined pickup system.

The check out system that they have in place is completely inefficient. I waited in line so long…read morethat my back started to hurt. Would've made so much more sense to put the checkout line in the middle of the store instead of at the opposite end; extremely inconvenient . Definitely not shopping here again, I'm actually really surprised that they're still open. Their clothes are cheap, and the prices are outrageous for the quality of clothing they carry.

Dominic helped me when picking out the right size and style of Doc Martens. He was very attentive…read moreand personable. The store had all the sizes in stock. Very good customer service!

Looking for a place that has name brands but highly discounted....well if so this is your place!…read moreYes you do have to inspect these items to make sure there aren't any rips or holes. Let's get real though you either go to the actual brand name store (and pay a arm leg and sometimes a foot) or you out source for a better deal! If you are a have to have the HOT clothing item of the moment some of those items are here, now some of the items are a few seasons behind. In my world, I could care less..if I like it then I'll wear it! They also have shoes, housewares, bedding, jewelry, comestics, animal items, carry men clothing, children clothing, even snack foods! It may be a one stop shop for some people! For the most part since their renovation the items are placed in a neatly fashion! Meaning dresses for juniors are in one spot, shorts are in their section and so on. They even rearranged their Checkout lanes so yes they have candies and miscellaneous items for you to walk through...so yes you guessed it so you can buy more lol! So if you have children..you may want them in the cart at this time!! =) Bathroom usage...I wouldn't suggest it unless they have now just up and renovated that too. Last time I was there I was scared to even go and use anything because it was so NASTY!! So all in all stop in and look around, I'm pretty sure you will find at least one item!!! Happy shopping beautiful people!!!

Love gabes Improved tremendously…read more People are nice Nice clothes and shoes

Came in today to get shoes that would stabilize my foot but provide comfort as well, my feet are…read morehorribly flat and my ankles turn in and I desperately needed shoes for my Spain trip. I didn't know what kind of shoe I wanted, but I knew what I needed them for . I was immediately greeted when coming in the store and "Molly" is the young lady that waited on me . She patiently listened to my needs and bought out three options. I knew I wanted New Balance but that's it , lol she bought out New Balance, Hoka and Brooks and she was so patient with me . She encouraged me to walk around the store in all three pair and she never rushed me , she attentively listened. Molly is extremely professional , pleasant and has a beautiful attitude. The new balance stabilizing shoes , were $150.00 . Of which were very affordable . The store is stocked well with a variety of shoes, along with being well kept , and there is metered street parking of which meters are free on weekends .

Would be nice if they honored all school staff with the discount and not just teachers. After all…read morewho is on their feet longer teachers or custodians? A school can't run without all of us not to mention custodians and secretaries work all summer too. Food for thought!

I don't ever have to go in there again. I asked for a few pair of shoes and was told to have a…read moreseat. I sat and sat and sat as other customers after me were serviced. Im still waiting and went home. It's back to school season and 1 person working, maybe the kids trumped me. I've had a few bad experiences and they did away with hunting and camping gear. You can buy an overpriced cooler there but you can have it.

I've shopped at Dick's Sporting Goods for years, but our recent visit to the Bel Air location was…read moreincredibly disappointing -- all because of the unprofessional behavior of the store manager. From the moment we asked a simple question, we were met with attitude, condescension, and a complete lack of customer service. Rather than helping to resolve our issue, the manager escalated the situation with a rude and dismissive tone, making us feel like we were an inconvenience instead of valued customers. There was zero effort to listen or show basic respect. It was shocking and honestly embarrassing, especially considering we were calm and polite the entire time. The rest of the staff seemed fine, but it's hard to feel comfortable shopping somewhere when leadership treats people like they're a problem. We left without making our purchase -- and we won't be back. Dick's, if you're reading this: your team is only as strong as your leadership. We expected better.

Eclectic consignment shop with a varied selection of interesting items and friendly staff! The…read morestore was quite busy with shoppers on a Sunday at noon time. My daughter tried on a few clothing items, but decided they weren't for her. I enjoyed browsing. Definitely worth checking out when you're in the area.