I stopped by while in the area to look for cold weather cycling gear and shoes…read more The staff here were all attentive and friendly. Store was neat and organized. I was amazed by the items they had available and the sales and clearanced ones as well. Eventhough I did not leave with items I went in for, I left with knowing I can get a lot of other items in here. I was informed of their membership that unlocks valuable savings and deals that I could not pass over. In addition to the $30 life time membership, I received a $30 coupon off of my next purchase; which meant my membership is FREE! If you are looking for that item used or new come to REI and get the membership or purchase you are looking for. Do not pass this store up without checking it out.

Hello REI, I was…read morevery disappointed with my treatment at your Timonium bicycle department today. In the past (many) visits, I have received courteous, prompt fairly priced service from the crew. Today was an exception. When I picked up my Novara Hickory rear wheel I was told it would be $64. My service request was to adjust the axle bearings that had slight play. When I was told this price, I asked that the REI work code be reviewed since what I asked for was clearly not what got coded. In looking at the receipt I see code "900000355 Hub brrg repl-rr". The technician would not make any review so I asked to speak to a manager. I repeated my request for review of the code. Surely there is a code for simple bearing adjustment as opposed to replacement. She refused to look at the codes - might not have been a department where she has expertise. She held the book, but didn't look at any codes and pointed out that when I signed the monitor, I was accepting the "estimate" for work. Since I have had a consistent run of satisfactory work/pricing at REI, I did not review the pricing before signing the screen. She repeated, asking me several time "did you sign?" - putting aside my request for review of the code - and any possible correction. Of course she reminded me that if I didn't pay, REI would keep my wheel. I really needed to hear that. My reasonable request was set aside. I paid and promised her to take my future business elsewhere. That is where things stand. I was not treated with either courtesy, or a businesslike response to my request to review the code - tough luck for you Mr. Customer. I'll guess any reasonable retail service manager would know better than to ask a customer the same question several times - as though, you signed - you own any problem. I took this as a mockery. To the extent this treatment is REI policy, then yours is not a business I can support.

Advertised as clearance store. Be prepared to work. Located in Parkville with tons of parking. Lots…read moreof different departments including men's, women's, kids, athletics gear, and shoes. They even have team apparel for various sports teams. You will have to dig and hunt for the sales. There are price tags that you have to read the number on to see if it's 50% off. There's a code or something to that effect which is why I said be prepared to hunt and do work. Some items were only 10% off retail price. They do have a large selection of things. Worth stopping by and trying to find deals if you have time and patience. I feel like they are trying to bamboozle people by making it seem as if this is a clearance warehouse place. Slightly cheaper than actual Dick's store on many items. Not sure I would go again as I can for sure find the shoes online much cheaper from other retailers. Would come if needed workout clothes and had time to devote to hunting. Just meh.

Be wary on prices at register, versus what's marked on item. My Item was marked much lower on box,…read moreto my surprise at the register I was told twice as much opposed to price I saw when shopping, and I was told by the cashier the manager wouldn't change it so don't even bother arguing price change. If you would've asked me yesterday, I would've told you 6 out of 5 stars. I've found excellent apparel, shoes, equipment, and I stand by this place and literally shop here twice a week for past few years. I will continue to shop here just more vigilant, just giving my 2 cents for what it's worth.

Pretty decent old navy. I've never had a bad experience here. Whenever I come, things are well…read moreorganized and the staff is friendly. They usually have good sales, and the location is convenient. No complaints!

I took my daughter to shop at Old Navy because she said they were having after Christmas sales…read more I was shocked when I walked in. I have never seen such a dirty disorganized store. There were clothes all over the floor, not just in some areas but all through the store. There is no way that I'm going to buy clothes for my daughter that she has to pick up off of the floor to look at and try on. I can't imagine this is how Old Navy wants the present itself to customers. I refused to buy anything on our shopping trip and I won't be going back.

Good spot for a good deal. The quality varies so you have to know what you're looking for and it's…read moretrue value. Today I'm disappointed to learn that they don't have the foot protectors for trying on shoes. Lots of shoes too.

Great place for discounted clothes and home decor. The staff is nice and friendly. Store is always…read moreclean and organized. I always leave Ross spending more money then I planned as there's many great items to choose from. Its very few times I leave Ross empty handed, Lol.

One of my favorite stores & I walked in on a sale day! I was promptly greeted by a friendly staff…read moremember who informed me of the sale and assisted me find a purse in a pattern I had been looking for as a gift. After about a good 45min in the store I was finally able to decide on which purse for the gift & find an item on clearance for myself as well The customer service was excellent 5/5 Selection 4/5 Cleanliness 5/5 I definitely recommend this store for anyone looking for large duffel bag to small cross body with RFID protection. The prices can get steep unless you catch them on sale.

Not. A good store my 180 dollers rod and tell broke withen a week something that was clearly on…read morethem they are very rude I would not go unless you want to get ripped off

Such a cute bait shop. We found the gentleman to be very friendly and helpful. Ended up purchasing…read morea bag of night crawlers for around $4 I believe. They have live fish bait swimming inside the store by the cash register. Safe to say this store has every thing you need for your weekend fishing trip!

Man I haven't visited North face in store in a while. Well you girl isn't much of a mall…read morelover....take me to a vintage store and I'll be happy! This time around one of my brothers needed...or shall I say wanted some fall/winter clothing so this was one of our stops. As we walked in we were greeted immediately and told of we needed any help they are there to assist. Wow, felt very personable! As I was looking around one of the employees kept asking as I am trying on jackets if I need help and that was a bit much but she could have never said a thing so let's look at the positive! Came in to get my brother stuff and left getting us both items! I wasn't in the mood to try the clothing on so I asked the lady that was helping me how did their sports bras (more like fashionable crop tops hehehehe) fit? She explained the run small, so size up. Alright friends...I had the small and thank goodness I decided to take the time to try it on because the small was so tight....so on to the medium...less tight but my tiny self had to get the large to actually feel like I am not being squeezed to death lol. So that's a forewarning. It appears the jackets and joggers were true to size. I also can't forget asking the lady about the North face jacket model they had some years back where your sleeves had built in half gloves. She hadn't seen anything this year but decided to look on the stores iPad to see if she could find any. Thought that was sweet. Her counterpart that was working with here showed me hiking jacket that had something similar but I wanted a winter puffer, but they worked together to help me! If you are ok paying for some of their quality items this is your place! All in all, the customer service was great! They were so helpful and very sweet! I definitely would come back!

The worst customer service ever. They do not speak when you answer the store they may glance at you…read morethat's about it I don't have a conversation with one another I won't say a word to you. I also believe that it's a race thing I believe that if you are call Kasian person you get better customer service coming in here but if you are black person they don't want any dealings with you very very unprofessional the worst customer service experience here that I've experienced one star you guys not deserve any stars. I will not be returning to the store again. And also I will be leaving another review on other websites about this location because this needs to be changed what customers coming you should have manners and speak don't look at a customer rude and disrespectful.

I worked with fast break sports to buy 25 bachelorette party tank tops. I was originally going to…read morework with a different company but it didn't work out and I needed these tanks fast. My friend from Baltimore recommended them and because I live in Annapolis the planning was done over email. Sandy was an absolute pleasure to work with. She helped we with design (I really needed help), offered me choices of shirts and gave me different options and price points. The shirts were ready with time to spare and they turned out beautifully. Sandy went far out of her way to help me. She was kind, responded to emails quickly and was so accommodating. I would work with fast break again and really recommend them especially for shirt orders.

I am very particular when it comes to finding exceptional customer service and deeper selection for…read moresporting goods equipment. I have a number of family members who are highly competitive athletes and needed to have someone who could help recommend to me the best field hockey and lacrosse equipment for youth. Nancy, the store owner takes great pride in her store and went above and beyond with helping assist with the best equipment and took the time out which is a big deal versus going to a big box store where people could care less or have real experience coaching. They even have live animals in the store which was very cool. Excellent store and outstanding service.