My husband and I had the worst experience at this hotel and we were both surprised this hotel is…read morefunctioning so horribly. This particular location opened in 2022. We watched it be built, then moved out of Bridgeport and came to visit. We stayed here less than 3 years later to A/C units that don't work properly, towels with holes in them, sheets falling apart, and mold on the ceiling of the 1st floor room. The A/C units are not on when the rooms are not in use which causes the rooms to smell since there's no air circulation, plus causes the mold in the rooms due to the humidity, and just makes for an incredible uncomfortable and disgusting stay when nothing is on upon entering a room. We did ask to be moved away from the leaking AC unit. We spent maybe 20 minutes in the room when we realized the floor was very wet. The second room was only better because the AC unit didn't leak, but there was mold in the upper corner of the room where the above AC unit must have been placed and leaked thru the ceiling. We were given 2 body towels, both of which had huge holes in them, and the sheet on the bed had holes in it as well. We were fortunate to not stay in a room that had bed bugs as I see from other reviews. Absolutely disgusting and disgraceful place to stay. Save yourself the headache and book in Decatur.

I added this review on a different site and it gave five when it zero. We were there for a…read morewedding this past weekend and more than five rooms were infested with bedbugs. When I finally was able to get my money back, they still had a horrible attitude, and when I followed up the next day associate told me "oh that shouldn't be happening because we have new mattresses and some of our rooms and they should be good now from the last time we had bedbugs" my far away from this place. I'm glad we never got in the bed and only switched clothes for the event noticed and left immediately.

Outstanding employees - very nice and helpful. Jessie at the front desk was especially a great part…read moreof our stay. So friendly and great with recommendations on where to eat in Decatur. I'd definitely stay there again.

Excellent experience! Very nice staff! Location is very clean and well appointed. We got there last…read moreminute and everyone was very pleasant and helpful. Would definitely stay again, and recommend to anyone asking.

No other hotel in this town would let me and my dad walk in at 4am (after driving 12.5 hours from…read moreFort Collins, CO) to get a room to sleep. Everywhere insisted we needed to wait until 3-4pm for check in. This place got us right in where we needed some sleep asap... Room was clean, beds were so comfortable, bathroom was completely updated. Thank you guys!!!!

Stayed here for one night. Everything was pretty clean. From the parking lot to the hallways,…read moreelevators, and the room. All of the female staff that we engaged with were very friendly! There was an older male that didn't talk or look at us at all. Check-in is at 3pm but since there was a room available, they gave it to us early without extra fees. Breakfast is not that good. Can't expect much since it's free.

I stayed at this Econo Lodge last weekend (Friday-Sunday) while visiting my parents in Runaway Bay…read more It's conveniently located on the main road in town very close a grocery store, restaurants, fast food and across the street from a Starbucks. The hotel itself is very basic in its offerings but very clean, seems to be well maintained and was quiet. My king room was very clean (and I'm picky), and it was convenient to have a mini-fridge and microwave. The bed was extremely comfortable! I never sleep well the first night in a hotel, but I did at this one! My only "complaint" is that the TV in the room is quite small (I think 32"). Overall, I had a very pleasant experience and I'll be staying here for future visits.

This hotel appears to be well maintained and clean, I enjoy the smell walking through the lobby…read more The night reception was efficient with a welcoming smile. The room is well kept, bathroom freshly cleaned with face towels arranged in a shell shape toiletries provided. However the mini fridge emitted a constant tapping sound like a fast drip and the remote was not working for the TV. I'd come back.

I've never written a review while I'm still in a place but this one is so bad I wanted to record…read moreall the little things. Met a guy on the elevator who was getting a second room bc his has no a/c. Went to our room and sure enough the a/c didn't work and ants all over the window. Second room- immediately removed several pillowcases bc of hair and other debris. Water and other damage all over- ceiling, walls, lampshades. Bathroom sink pipe is detached and water just runs out and onto floor. Tried to run hot water through coffee pot and old coffee grounds still in there. I actually pulled off bed sheets to make sure it was acceptable just so we can get a nights sleep. My child had to sleep with me bc the pull out mattress looked like it had been picked up from a dumpster. NASTY Only a few of the lamps works and none of overhead lights. Reached behind nightstand to check plug- mistake! Arm covered in cobwebs.

Stayed here with my daughter just for one night; the pictures online were deceiving. The shower…read morecurtain had mildew, they weren't any washcloths in the bathroom, the desk clerk gave us some as well as extra blankets. The bed pillows were smaller than I've seen at most other hotels. The staff was very friendly and the breakfast offered a lot of variety, nice pool area also. Coffee pot in room did not work. Would not recommend this hotel.

We had a HORRIBLE experience here and wouldn't stay again. I've never experienced anything like…read morethis at a hotel before. We stayed one night in a family suite, and overnight the AC leaked enough water to flood the room. We woke up to a wet floor, soaked suitcases, and wet clothes. Since we were traveling again that morning, we had to pack everything up wet and continue our trip. At our next stop, we had to deal with wet laundry, dry out our luggage, and buy clean clothes to get by. It was incredibly frustrating, inconvenient, and an added expense we weren't expecting. We spoke with the hotel and were told we would receive 50% off our stay within 7 days, but it never happened. We called again and were told the discount would be applied, but it still wasn't. The lobby looks decent when you first walk in, but once you get past that, the hotel is super rundown. We saw dead bugs, a lot of areas were dirty, and the ice machines weren't working on two different floors. Between the flooded room, the condition of the hotel, and how everything was handled afterward, we were disappointed with the customer service and the overall experience.

Besides the wheelchair fitting through the door, a low peep hole in the door and a shower stool in…read morethe bathroom, nothing else seems to be ADA compliant, not that the hotel said said it was. There is a bathtub, not a roll in shower. Well, the tub does have rails, so one could conceivably pull themselves into the tub and flop on the floor. How to get out, though? The sink is a standard adult height countertop with custom 2x4 woodworking. It also has mold between the counter and sink, a nice plus. The tub sealant is also moldy. Even standing, my wife could only see the top of her head in the bathroom mirror. The bed is also standard height. Not a problem for her, but hell for someone that can't stand. So basically, a person in a wheelchair can get in the room and look into the hallway. It is amazing how much you learn when put into the world of folks with handicaps. On top of all this, the TV system in the whole hotel was out. No aplogies given. Milk at breakfast smelled sour.

Everything went well! We made our reservations through a phone call and informed them we needed two…read morerooms, one room with a dog which was an extra charge. The owner took us to our room and explained the theme behind it. They also have a bar upstairs that serves complimentary wine, beer, coffee, water and a few breakfast bars. This place was clean and one I would not hesitate to stay at again when we're back in Nocona.

My wife and I stayed here for about a week. The folks that run it are as lovely as the town itself…read more Bob gave us a tour of the inn and explained each and every room. He is very knowledgeable and very kind. His wife Krystal was just a sweet. I would recommend everyone to get a room here if they are able to. Rooms were very clean. Great location. Close to various shops. Pizzeria next door and a short walk to a coffee shop.

We come this way about once a year and have stay here before. I believe it has new owners in 2025…read more As you can see in the video it very clean. The bed was very comfortable and the towels were soft. Not like other hotels in the area that you receive an exfoliation while using. The check in was easy with friendly staff. This would definitely be where I would want to stay when returning to Decatur.

I recently stayed at this IHG owned hotel while my father was in the hospital. I checked in around…read more5-6am after not getting any sleep for 3 days due to the fact that I had been sitting with my dad and I'm a light sleeper. So, I decided that in order to get some sleep I needed to go check-in to a nearby hotel, Candlewood Suites being the closest since I was walking from the hospital. For some reason, the guy who checked me in required assistance from someone on the phone several times and it took a while to get a room. After getting the receipt, I noticed the rate for one day was higher than I was quoted, I asked about it and the guy said that's what it is. I just wanted to get some sleep, so I signed it, got my room key card and headed towards my room. I stopped in the little store area to see what kind of soft drinks were available, almost nothing that I liked was available, most of the drinks were of the "diet" flavor, which to me is absolutely disgusting. I asked the guy at the front desk if there were any non-"diet" drinks, he said that's all they had. Oh well, I guess I will just drink water then, so I continued to go back to my room. Upon entering the room, I turned the light on by the door and it's flickering due to a bulb going out, not a big deal but a little annoying. As I got settled into bed, the air conditioner came on and it made some high pitched squeaking sounds. I called up to the front desk and the guy who checked me in said that he couldn't do anything tonight and I would have to wait until the morning. (Why didn't he just give me another room?) The next day I get up and go to the hospital to see my dad, when I came back later that evening, the light and the AC unit hadn't been fixed. At this point, I'm getting sorta frustrated by the lack of care or concern for my situation. I also noticed other issues like the TV remote wasn't working after hitting the power button a number of times and the TV stand was broken, which caused the TV to tilt forward. (Super easy to fix the TV stand with some strong glue, but I don't think they care.) After the next night, I picked up the manager's card at the front desk on my way out to get some breakfast and go see my dad at the hospital. On the way up there, I called the manager (Erick), he said he would go to my room and get everything fixed, but when he called back, he said the light, AC and TV were working fine. He did say he was going to fix the extra charge for the room, since I was quoted a different rate, but when I said that I might stay a few more nights, he said that the rate would be higher. I told Erick that the flickering light and AC were not "fine", I know that the AC normally doesn't make those high pitched squeaking sounds and there is no way the light flickering is acceptable. He seemed like he was more concerned about having to fix the light and stuff than making sure the guest has a comfortable stay at the hotel. Additionally, Erick was very condescending when it came to the TV issues, saying he would leave the TV on, so he can "prove" to me that the TV worked fine, saying he would leave two remotes. All I really cared about was the light and the AC issues, but I kept finding other problems when they didn't fix these things the first time I called. Once I got back to the hotel later on the second day, I get back to my room and turn on the light, it seems whoever "fixed" the light put a different type of bulb into the fixture resulting in one warm light bulb and one cool light bulb. They also didn't put the diffuser cover back on, so the difference was much more noticeable. They left the cover and tools on top of the kitchen cabinets. Then I went to check the AC unit, but instead of fixing it, they just turned the thermostat temperature up, so the AC would come on less? I turned down the temperature and the AC comes on with the same squeaking noise, at this point I'm beyond frustrated. Why didn't Erick call back to tell me the AC wasn't fixed? Why didn't he call back to suggest moving to another room? He mentioned it earlier but said he would try to "fix" things first. He did not "fix" anything but the TV, which I promptly turned off since I don't really watch TV and wanted to get some sleep. I turned off the mismatched light and hopped into bed, and something I didn't notice before was the light outside my room window by the pool is also flickering. (I wonder if they just switched the bulbs with the one in my room?)

BEWARE!! BEDBUG INFESTATION! We went to Nocona this past…read moreweekend to have my husband's memorial. We booked 2 rooms for Saturday night. When we checked into the Veranda Inn, everything appeared clean. We all went to sleep until 5:30 am when my children called me to tell me that there were bugs all over their beds. This was in Room 126. I went and picked up one of the bugs to take to reception. They agreed that it was a bed bug and said Monday morning the regular desk person would give me a refund. She swore that in the year she'd been there they had never had an issue like that before. Based on the fact that the mattresses were in zippered bags and there were tiny bed bugs and big bed bugs I doubted that was true but I let it go. I went and gathered our things to inspect them and placed our luggage in trash bags. We left at 7:30 am unshowered and exhausted. I didn't cause a scene and left thinking they were going to handle things. Instead on Monday I had to call them at 2 to ask what was going on and the receptionist said that they weren't going to give me a refund since they weren't going to charge me a $500 fee for smoking in the room. A blatant lie and the cameras can show him going outside to smoke. He refuses to throw his cigarette butts on the ground and instead brought them inside to the trash can. I've already reached out to the Health Department. Here are the pictures my son took of 6 separate bugs. And the multiple bites my daughter got.

Great room Clean and fresh! Great customer service and easy…read moreaccess from the road!. We initially reserved a room with another "motel" and were terrified upon arrival. Luckily, the Veranda Inn was able to accommodate us last minute.