Not sure what exactly changed, but the quality and speed of their work has gone worse. I had to go…read moreback twice now to fix the similar problems (1st flat tire, 2nd time tire rotation, now wheel bearings), come on stuff like that you could have seen the 1st time and fixed it. And when it comes to speed if they say it will take a few hours. It will be more like an overnight thing. And on a side note, they customer service at the front desk needs some work. A lot worse since Ms. Nicely passed (Rest in Peace Ms. Nicely), she was the best lady to work that desk.

I stoped by Nicelys to get an oil change and serpentine belt fixed thinking I'd probably have to…read morewait a week to get a scheduled time. To my surprise they were able to fit me in on the spot and were working on my car within minutes of me arriving. They took me into the garage to show me what they had to do before doing anything and gave me a quote of how much it would cost and asked if that was good with me which I appreciated. Once I paid (which was very reasonable) they sent me off with a fawn farewell. If I need anything else done to my car here I'll be sure to go back to Nicelys.

I scheduled an alignment on march 5th 2026. I was informed that the alignment could not be…read morecompleted due to a need for rear arms on my tires. My vehicle is an all wheel drive vehicle, therefore, it should not have been completed on the front tires and not the rear. I was quoted over a three hundred dollar service price for the rear arms and maintenance fees from the service guys. I was charged 85 dollars for them not doing the service correctly. I called a local subaru dealership to have my vehicle aligned properly and checked to see if the arm replacement was necessary on the rear. On March 9th 2026 I had my vehicle serviced by Subaru. The alignment was completed the adjustment was done right this time. I returned to factory tire requested to speak to the owner. I informed her of the issues and requested a refund. The owner decided to check the alignment that was "done" on the 5th. She stated that she would only give me half of the refund. Upon looking at their machine the vehicle was not aligned the exact same specs were on their machine as well as the print out from Subaru! I requested my refund again! The owner then walked away from me. Stating "I will get your refund, don't bring your black ass back here!" I then asked for my paperwork from her. At which point she assaulted me with the papers in her hand. When I made a comment about that she asked her employee as to whether she had hit me with the paper. He stated that she had not. I was standing in between the two people at the time of the incident. I absolutely do not recommend this business to anyone! This is the most unprofessional environment I have ever encountered. I have to wonder how many times they have charged people and not fully completed the service.

Excellent service in every way. Professional, kind, courteous, expert care and they genuinely care.read more

Very dependable mechanics and excellent quality and effective work without any issues at all.read more

I brought my GMC envoy here to have a new engine put in. It took nearly 4 months to get it right…read more The owner was reluctant to get it working the way it should and pretty much rebuilt the vehicle at my expense. Very poor customer service and shady tactics.

Always have a good experience with these guys and love the small town kindness! Have brought all…read moreour vehicles here for the past year and have never had an issue getting an appointment or getting exemplary service!

I brought my car in to be serviced and inspected. Travis got my car fixed in good time and…read moreinspected also. Pleasure doing business with y'all.

I have bought from Greenbrier Motor Company several times and I've never been disappointed. Kenny…read moreLong is the greatest to work with. I highly recommend stopping in to see him before going any where else

one of the worst car dealerships to ever Go to. bought a vehicle in November of 24. I have had…read morenothing but issues. they have had my car more than I have and it's still not fixed. the dealership keeps changing managers and none of them will do anything to help fix my car. it has been in all 3 garages and no one seems to be able to fix it. told by one mechanics that they don't know how to fix. i have spoken to several of the managers and they don't want to do anything but keeps putting it in the garage. please do not buy from them.

They have worked on a couple different vehicles for me and always done so great all around…read more Dependable work and the customer service is great. A couple weeks ago I had to go out of town and needed last minute repairs. Brandon got me squeezed in and fixed up just in time for my trip. I was so thankful! Great mechanics and great people, for sure.

I live in the retirement community up the hill from them, my wife and I. We've taken our vehicles…read moreto them for several years and have done very well by us. Oil changes, breaks, tires, They do it all. And if they can't, they can direct you to someone who can. I can't recommend them enough. They're all locals and the place has been around for quite the few years. Good folks, and excellent mechanics.

I wish I could give them 1000 gold stars. I went there because I had found a nail in my tire. I go…read moreto Duke University Hospital in North Carolina on a regular basis, So I knew it had to be fix asap. The young man I talked to treated me as if I was his mother, I was treated with such respect if blew me away. The young lady in the office came out and they said they would make time and fix it. It made me feel like I was special. That young lady, I don't know how she does it, but she had that office so control answering the phone, waiting on people and she had a beautiful smile, no attitude, she was bubbly, she made you feel you were a special customer. The other mechanic came out said I was ready he had a smile and was nice. I wish they work on BMW I would trust them totally. But I can go there for my tires. You guys should get a rise; you are the best and thank you for making my day better!

Victor (or Vincent, sorry, can't remember name other than it started with a "V", big black guy with…read morea slow southern drawl and super friendly demeanor) was AWESOME! He powered through all the issues with changing my tire, and there were issues....frozen bolts, stuck spare tire ratchet release system, etc. Give this dude a raise!

We feel so fortunate that Hugh's is just down the road from our place. Have taken our cars to them…read morefor the last ten plus years for oil changes, inspections, and more involved repairs and they always do quality work for a reasonable price. Their customer service is excellent too.