My daughter lives in Marshall, hours from "home" and on the first real winter week she stopped at a…read moredrive thru pharmacy and her window would not go back up. It was a very cold Friday night. She called us but being 100+ miles away we could only be so much help. We tried to tell her thing she could maybe do to try and fix it but with no real way to fix it from miles away, she said there is 1 shop still open in town, 5:45 on a Friday, I am going to see if they can help. Well this mom is soooo happy they could! They got her window back up and unhooked the window button so she couldn't hit by accident over the weekend (when they were not open). We are so happy that there were there to stay late and help her! And FREE!! She will be doing ANY work she needs done on her car there! This mom says THANK YOU!

Paul & crew went above & beyond to help an elderly member of the community get a very important…read moredriver door rear view mirror functional after a botched repair from another mechanic. As for the below negative review from Peggy B., I do not know her or have any affiliation however her bad review does not reflect the service & commitment I received in any way. Also, 15 year old cars break. The repair shop is in no way responsible for a 15 year old car breaking. Think about it. The automotive repair service is challenging enough without folks running their cars ragged for 15 years and expecting the shop to take the heat for it. Counter to Peggy's self serving sentiment, Paul's Automotive is the most predictable, honest, reliable shop in Marshall! 5 out of 5 stars!

To be fair an honest my Vehicle has had a number of issues and I feel Sundance auto tried to do…read morethere job to find a solution but I don't believe there is one. I have no complaints with them, I feel they are fair and honest.

If you would have asked me a few months ago it would have been 5 stars and I've sent multiple…read morepeople to them. I asked them for advice on a vehicle and they said they were sure they could fix it then it sat there for months because I said it wasn't a huge rush.. learned my lesson there. Then I called multiple times asking and they said they didn't have time until they finally looked at it replaced the starter that I had a warranty on and could have replaced for free and then wanted to charge me over 600 bucks with no explanation besides they can't fix it. I asked when they called me for an explanation of what was wrong and why it was so much to not fix it and they fought me on that then I told them that day my good friend died I really didn't want to be dealing with this that day and apparently that made me "rude" so they charged me an extra 200 dollars to hold my van there when they took months to even look at it. The lady I spoke to was rude from the moment I answered the phone. I am in customer service all day every day and would not have a job if I talked to people how she does. They also boxed the van in so I couldn't even get to it to tow it and continued charging me.

Chris is a great mechanic. He helped us out while on a road trip with a big group. I highly…read morerecommend his service for any mechanical need. He is very efficient and detailed.

Chris helped me out a jam when my starter went out on my car while on a roadtrip. He was able to…read moreget the car in on a Saturday when most places were closed and he had it fixed quickly by Monday. He even did an oil check and added some because it was on the low side. Great service!

The fryer food that they make is always made fresh and the staff there is always sanitary on every…read moreshift.

Great people. Great service. I will always like stopping here on my travels through Marshall…read more Always clean and the people at the counter are always personable and professional.

We have done two windshields and a side window with these guys over the past few years, none of…read morewhich were covered by insurance, so we had to pay out-of-pocket. In all three cases, they gave us accurate estimates up front, the prices were much lower than my local glass and body shop (we're about 45 minutes away but it was totally worth the drive), and when we got there for our appointment, we were in and out quickly and the work was solid. I just looked up the phone number beause I have to go for yet another windshield (this one is covered, hooray!) and this is my best choice for service.

One of the worst body shops in Marshall, MN you can do business with. Right on the door the they…read moreoffer to do free estimates but make it very hard to get one. Once they found out I may not have the work done by them they did everything they could not to do the estimate. I let the person know that I was local but the damage was done out of state. Told him my insurance company had told me that I could send in there estimated repair in. And with that they would send me the check and I could have the work done and pay the shop myself. They seemed upset that I was to act as a middle man. Seems like a shady way of doing business. Stay away at all cost.

I brought my truck in for a routine oil change. Instead, I received a call from the service…read moremanager, Chuck, telling me there was now an issue and that my oil pan would need to be replaced. What made the situation even more frustrating was being asked whether I knew what a drain plug was or whether I understood anything about vehicles. Yes, I do understand vehicles very well--which is exactly why I had serious concerns about how a simple oil change suddenly turned into an expensive repair. My truck did not go in needing an oil pan. It went in needing an oil change. The technician damaged the drain plug, and I was initially left with the impression that I would be responsible for the cost of repairing the resulting damage--potentially thousands of dollars--and would be left without my vehicle. I made it very clear that I was not going to accept this or being spoke to like that. Chuck quickly understood that I expected the dealership to correct the problem, and have my truck returned to me by the end of the day. Mistakes can happen. What determines whether I continue doing business with a company is how they handle those mistakes. Trying to shift the financial responsibility to the customer--and speaking to the customer as though they don't understand their own vehicle--is unacceptable. They have permanently lost my trust and my business. I will not return, and neither will members of my family. If i could give no stars I would.

Kruse motors is an absolute joke. They have no respect for their loyal customers. I have purchased…read moremultiple vehicles from them and this last vehicle, their salesperson convinced me to purchase this and that it was such a great deal and one month later I had two major problems go wrong with it. When I contacted the dealership, they told me that they would get someone to give me a call back and they never did. When I went to talk to the manager, they pointed me in the direction of Mike, who lacks some serious customer service skills. I am currently nine months pregnant and asked him, "What do they do for their customers when something like this happens? They are supposed to have checked the vehicle over and make sure there are no major issues. He then told me that it's an as is vehicle and I need to take responsibility for my own vehicle and it's not their problem. I told him realistically, if they had checked over the vehicle, there should not have been two major problems within one month of purchase, regardless of if it was a used vehicle or not, and that I have purchased used vehicles from them before and never had these issues. He told me that and I quote "well ma'am I'm not a bank and you need to take responsibility for your own vehicle since you purchased it." He then told me that I could go ahead and write a bad review, but it's not his problem that he won't pay my bill as he's not a bank. That was never asked of him, I simply asked, "What do you do for a customer when you sell them a vehicle and a month later you have two major issues when you sold them on the fact that it was a reliable vehicle?" As someone who was a very loyal customer to kruse and really respected their service, I will no longer be purchasing anything from them nor servicing my vehicles there. I also would not recommend to anyone that you purchase from them with that kind of service and disrespect for their loyal customers, especially through manager, Mike. Imagine if you were a first time customer how would you expect to be treated knowing that their loyal customers are treated with such disrespect?

A bizarre experience. Went there for the first time, based on mostly good reviews. Appt. made on…read morephone the day before with "Jason". At the counter no record of appt. was made. Three guys milling behind the counter began to question me about the necessity of the battery/alternator check I was there for (!?). One gentleman rolled his eyes. I felt as if I was a bother to them being there. Strange. I expected someone to yell "Smile, you're on Candid Camera." I walked out, shaking my head, thinking did this really happen. Maybe behavior was caused by inhaling fumes from parts solvent. I don't know. But this camper will not darken their doorway again.

I went here cause my check engine light was on and most other place do not have a computer to check…read moremy Hyundai. The code was to check my gas gasket! Replaced move on! Price was reasonable! Will come here again. Staff was great.

None of the employees wore any face coverings. Also, how comfortable do you have to be to pull a…read morevehicle onto a lift? Every axis of my drivers seat was adjusted. I can understand pushing forward as I'm a tall guy but this was way out of whack.

Been getting tires here for a couple years. I've had great experience here with the staff and…read morequality tires. Do recommend this place for tires and oil changes.

Awesome to deal with! went out of their way to get me the truck I needed! Great price, great…read moreservice, thank you!! AKIII

I have been working very hard on getting my credit score to a good standing spot! I wanted to be in…read morea position where I could put in for an auto loan and actually be approved and get the car of my dreams! Well On December 4th at 8 am I decided to try to call Kruse Motors as I knew from the website and all of the ratings it would be the greatest place to try. I was greeted with the sweetest Hello from Krystal Senske, She was so nice, friendly, thoughtful and helped me in every way possible through every step of my process to try to get a car loan. I walked into this situation with a pre-approval for a 2017 Ford Escape (with a lot of miles, not the opportune buy) thankfully I was not able to get financing for that one. Krystal called me and texted me all along the way so that I knew of everything that was going on every step of the way. She needed more information or more questions answered I would get her the information that she requested right away. Finally it was about 5:51 pm she called and said Miss Jackie; I have some good news and some bad news! I was like ok what's up? she said I couldn't get the financing for the Ford Escape that you wanted but I could get you financed for a 2010 Dodge Grand Caravan SE. I was more then happy to be approved for anything as I had no vehicle whatsoever! So She stated that she could meet us in that am after a meeting she had to pick us up to see the van and be sure that it was what I wanted!! On December 5th I woke up at exactly 8 am Krystal called me and said Good Morning Miss Jackie!! I am going to have Uncle Tom come get you he should be there around 10:30-10:45 ok? I said absolutely I cant wait to meet you! I am so thankful and so excited! Exactly at 10:30 Uncle Tom was there and greeted us with pleasant conversation and a very friendly ride to the dealership! I would recommend Kruse Motors to my friends, my family anyone who is looking for friendly, family orientated, caring, amazing and incredible people!. Uncle Tom told me one thing that stood out! the best thing to do, is to do the right thing first so as not to have to fix a mistake! So I get to the dealership and I am greeted by Krystal and she gave the most beautiful warm loving hug! she was personable, empathetic, amazing and just a complete delight. I sit down and she said to me there has been a change of plans. I was so confused as I went there looking for this van. On the table set a special Chevrolet key, she said as you can see I have sitting on the desk in front of me a special key that has a chevy emblem on it not a dodge, She continued to explain that when she had tried to start the van and bring it to the front for me there was an more damage to the tailgate and there was no way she would sell me that! so she made sure that my finance company would cover the cost of this new car for me and even made sure the cars price was set low enough to be in my budget range! I instantly cried, never and I mean never have I ever had someone go so far out to make sure that I was ok and on top of that the truth is I wanted a suv, I wanted a 4x4, I wanted low miles, I wanted reliable, I wanted safe, this vehicle I couldn't have even pulled from my dreams! Its more then I ever wanted, its more then I ever imagined! today I had more then angels watching out for me!! I Will do all my business with Kruse Motors, I will always keep in contact with Krystal as she made a forever friend! and Uncle Tom ( he has more family lol ) What an amazing experience! How can you even put into words the feelings and emotions and everything that you go through when you actually buy your first ever car! I signed all my papers today, as I drove away I had to fight the tears that wanted to stream from my eyes! I have never felt happiness like that.