Highly recommend Avery for all of your waxing needs! Not only does she do a fantastic job and…read morelisten to what you're looking for, she's friendly and puts you at ease. The was at European Wax Center is their own recipe and, dare i say, hurts less? I also really like the packaged they sell. I know it's a benefit for them, but I feel like I'm getting a good deal!

I usually love my appointments here. They are quick and the waxer usually chats with me the whole…read moretime. This make it feel comfortable and not so awkward getting a Brazilian done. I am used to my appointments being 15-20 minutes long because they pride themselves on quick service. My boyfriend and I share a car and we had to go pick up his kids from school before my appointment and then I told them to just wait in the car because my appointment would only be 15 minutes. Easy peasy. Kids wouldn't get antsy or fight and we'd be home by 4:30 (my appointment was at 4). The morning of my appointment I got a call that my waxer was out for the day so I would be with someone else. Which is totally fine with me! Until it wasn't. I got to my appointment right on time, then was told I had to wait a few minutes. Which is fine because I usually have to wait about 3-5 minutes. 10 minutes goes by and my waxer finally came out to take me to the back. I've never seen her before at this location so I assumed she was newer, but I know they train well so I wasn't worried. Finally she starts my wax and it's all going well and she's chatting with me and making me feel comfortable, she is pulling my skin taught so it doesn't hurt and it's going really well! Then she kept going over the same spot, over and over again. Which I know is because she wanted to get all the hairs out, but I felt it getting later and later and I knew my boyfriend and his kids were waiting in the car and I just knew that they were getting antsy. Anyways, she did a great job, but I checked my phone at the end and it was 4:50!!! 4:50?! 40 minutes to do a Brazilian. I'm fine with having a new person, but I would've love to know she was going to take that long for my appointment! That was ridiculous!! And no one even seemed to apologize about it. When I finally was at checkout, I didn't even want to schedule again because 1. I didn't know if I'd want to come back to this location, even though it's the closest to my house and 2. I was now in a rush because my appointment was 35 minutes over what I thought it would be. We had someplace to be and now we were really late for it. I'm really disappointed in my service this past experience. Warn your customers if it's a newer waxer and if they take longer so they can plan better. You are in customer service after all! I won't be back at this location. Be better Mill Plain EWC.

Wow WOW WOW... this is the self care experience I've been seeking in Vancouver! The entire team is…read moreoutstanding! Special shoutout to Vannette for an incredible eye lash lift. Loved the experience so much that I booked a facial for my birthday next month! The gift bag with goodies and a handwritten card just really took it to the next level making me feel appreciated and seen! This is the type of customer appreciation that's so lacking these days so it means the world! Thank you so much! The tables (bed) were comfortable and lighting was just right.

I originally had an issue with my permanent jewelry breaking, and I was disappointed with how the…read moresituation initially played out. However, the owner personally reached out to me, took the time to hear my concerns, and credited my account. I really appreciated that she cared enough to reach out directly and make things right. Things don't always go perfectly, but how a business responds when there's an issue says a lot. Her personal follow-up completely changed my experience, and I'm very grateful for the way it was handled.

I drive 3 hours roundtrip for my treatments with Rene. I would drive 12 hours if I had to. I trust…read moreher

Just left my second facial with Rene and my skin feels healthy, renewed and refreshed. She does an…read moreincredible job. The spa calming and relaxing. Best ever.

My usual waxer was out of town, so the trusty people of google led me here. Plus it wasn't too far…read moreaway from my house. It is located inside a coffee shop/tanning salon, so don't get confused. You're in the right place even though it won't seem like it. Katie was so sweet & easy to talk to. I love the little photo of the frog she has on her ceiling for when getting a brazilian wax. . Waxing was painless & she did a great job. I now found my go to waxer when my usual girl is out of town. Go see her, you won't regret it. Thank you.

Excellent! Katie is extremely friendly, knowledgeable and…read morekind. I got a brow wax and tried tinting, she did a beautiful job. I do wish the tint lasted longer but I hear that it is normal to fade quickly. I will definitely be back to try the brow lamination!

My daughter and I visited as walk in pedicures and were seated right away, offered a drink and…read moretreated great! Rosha was wonderful and Tom was great working with my 6 year old! We will be back!

My mom and daughter came her a week ago. The nail salon is very nicely decorated on the inside…read more Everything is clean and has a welcoming vibe. Lots of free parking in front of the store. My daughter got gel with French tips. However after only a few days they began to come off. I called and they said they had a 7 day guarantee and that we could come back and fix it for free. They were very friendly about it and did not make us feel uncomfortable. I really appreciated it. Apple, was my daughter's nail technician and she was so kind and professional. We ended up just getting regular gel nail polish. The front desk girls have great customer service. But some of the other workers there are very intimidating and just stare at you. Every customer should be greeted and welcomed in, after all we did pick your establishment to spend our money. Overall, the experience was good. They have so many nail color options and styles, you will find something you love. We will be back to try them out again!

Visited this spot for the first time recently And I was so…read moreimpressed!! The service was friendly and the pedicure options were really fun! I tried the "double shot" pedi which incorporates coffee and it smelled amazing. I also got a free Vietnamese coffee with it and it was some of the best coffee I've had in my life IN A NAIL SALON of all places! Will be back!

I came to this salon about six months ago for the first time. During that visit, the nail…read moretechnician accidentally nicked my finger, causing it to bleed. It was a very small cut, so I didn't make a big deal out of it and let him continue. A few minutes later, while filing another nail, it burned so badly that my eyes watered. I even said, "Ouch! Maybe my nails are just sensitive today." Despite that experience, the customer service that day was kind, so I left thinking maybe it was just an off day. When my friend suggested we come back this past Saturday, I was hesitant but decided to give the salon another chance. I spent $150 on my nails because my daughter's birthday party is next Saturday, and I wanted to get them done early so I wouldn't have to worry about them during the busy week. We left for Seattle after my appointment and returned Monday. By Sunday--less than 24 hours later--my nails had already started chipping. I went back to the salon to have them look at the issue. Instead of acknowledging that something might have gone wrong, the first thing I was told was that "this gel doesn't last long." I asked, "Less than 24 hours?" I was then asked if I had been cooking a lot for my daughter's party. I explained that the party wasn't for another six days, so that wasn't the cause. During the conversation, the customer service representative rolled her eyes at me, which made the experience even more disappointing. My issue isn't the money. It's the lack of customer service and accountability. Sometimes products fail or mistakes happen--that's understandable. What matters is how a business responds. I ended up going to my regular nail salon, and the difference was night and day. As soon as I walked in, they asked, "Oh no, did we do this?" When I explained what had happened, they fixed my nails with care, kindness, and without making me feel like I had done something wrong. I believe good customer service is about listening to your customers and standing behind your work. Unfortunately, that wasn't my experience here, and because of that, my friend my daughter and I, won't be returning. My friends nail was also damaged and her finger nicked at this appointment but I will let her write her own review. UPDATE: THanks for the response again this confirms that they are blaming the client and lying. No apology about how I was treated. Your response speaks volumes. If you did stand to your 7 day policy I would have been treated differently from the start and this review would never have happened. Not the clients fault that you use cheap material.

Tamara is great, she is very thorough with a Brazilian wax and makes sure you are comfortable at…read moreall times. Does a great job on shaping eyebrows as well. I have been seeing her for a couple of years and followed her to the new location in Hazel Dell which is nice and clean.

Very nice and considerate of face needs and sensitive skin. Clean. Very communicativeread more

Love these ladies they take care of me and my sweet mom visit these wonderful ladies!!!read more

This salon has become my go-to spot in Vancouver and I drive from Felida!!! I have tried a lot of…read moresalons and have not been happy. The atmosphere is pretty standard, but very clean and relaxing. Ivy is great at both pedicures and Gel X! Hope this helps!

Deb has been managing my facial and waxing needs for over 5 years. I would not trust this face or…read morebrows to anyone else! Under her care my skin has cleared (after 35 years) and brows are balanced and have an amazing shape. In addition to her years of experience and attention to detail, Deb's bubbly personality makes every treatment such a joy...even when she is ripping hair from my body. A treatment with Deb and her special treatment room is one that is unparalleled in the greater Vancouver area.

Deb is amazing! I saw remarkable results in my first visit! I love her organic product line and am…read moreso excited to see my skin get better! I would highly recommend her to anyone!

I've had three appointments with my esthetician, Danielle, and I can't get enough of her! She makes…read morelaser hair removal as comfortable and fun as it can be! She is friendly, knowledgeable, and quick, but never at the expense of quality. I have loved my experience and would recommend her, and this office, to ANYONE wanting to try laser hair removal.

I have used this business for both laser hair removal and pixel laser treatments. I have been very…read morepleased with the results from both. I was made to feel comfortable and never pushed into additional treatments. I look forward to exploring other options in recovering my skins youth.