Not a big fan, got pressured into buying something I didn't want because of my disability making it…read morehard for me, feeling pressured, and now I'm stuck with it since they don't do returns. Also, getting the hat out of that dark lit store and seeing it under some actual lighting The hat is dirty. Icing on the cake I guess.

Service,quality ,customer service,friendly nice environment ,prices ok ,jeans,boots,hats,beltsread more

This shop is the place to go for lots of supplies for fascinators and hats. They have sinamay,…read morecrinoline, feathers and other items for hats Hat making workshops are offered and they sell hats also. The employees are extremely knowledgeable, friendly, and helpful.

So very kind and helpful! Lots of great hats and options to decorate hats! And the lady waiting…read moreon me was so sweet and patient! I love my new fascinator and will definitely go back next year for Derby again!

Great shop. Personal service. The place was a highlight of my trip to Cincinatti…read more Wide selection of excellent hats. If you're a hat person, don't miss this shop.

So incredibly rude and disrespectful. Glad they are closing! Maybe the nasty woman can sell some of…read moreher diamonds and Rolex on her wrists to eat moving forward. I brought in my fathers hats that he had personally made and was hoping to get them cleaned and repaired and maybe also see if they had his original date of purchase, considering they made and sold them and have been in business for so long. My father knew the owner well and this woman was so despicable she literally looked like she was swatting away an annoying fly when she spoke with me. Horrible people horrible business. Glad they are leaving.

At the Derby last year I was wearing a hat designed by Lady Linda, which was such a show stopper…read morethat even Sir Richard Branson called out to me In the crowd and shouted, hey love what a gorgeous hat! Secret Beauty hats are truly works of art and make you feel like royalty when you wear one! I get one every year and it's the highlight of my derby experience!

The best hat maker ever! Lady Linda is a consummate professional. I emailed her a photo of myself…read moreand my dress for the Kentucky Derby, she made me the MOST spectacular hat. It's exactly what I wanted, she also incorporated several colors so I can wear the hat with other pieces in my closet. She has been a pleasure to work with and I can't wait to purchase from her again. She's a treasure in Louisville!

large selection of items that interested me. courteous…read morehelpful staff good prices. Good selection of items for youth as well.

I enjoyed the spacious store and the wide selection. The staff was very helpful!…read more All items were reasonably priced. I found everything I was looking for and a few other things!

This place is a TRAD gold mine…read more They have everything from Smathers & Branson belts & key rings to an extensive collection of Allen Edmonds shoes. This is the go to place for UK items as well!

I remember when Lexington Green was actually a mall... but despite now being a "small" mall, the…read morestore selection is primo! I love Tunies (local boutique), Joseph Beth (bookstore), and Total Wine. Logan's of Louisville is another great local boutqiue specializing in upscale mens selections, but you can catch a great sale if you're lucky! Great venue for oustanding customer service all around.

We didn't make it to the store until the last day of the of the pop up.... They had a few smaller…read morehats left... they were very pretty...

I can't say enough good things about my experience with The Hat Girls. I was excited to plan my…read morefirst trip to the Kentucky Derby. I started looking into hats and really loved their selection online. I reached out sharing a picture of my dress and some favorites, asking about customization. They were very quick to respond and very confident in their ability to customize one of the hats that I liked to suit my dress. Throughout the process they contacted me to share material options and then a video of the final product before shipping. Unfortunately UPS lost the hat and I was devastated. I reached out to them, knowing that it was a custom order and we are getting much closer to the derby, to see if they could re-create my custom hat. They were so kind and willing to do so but cautioned me to wait a week or two in case UPS found it. This is so considerate of them, especially because UPS did find my hat nearly 2 weeks after it went missing. Because they advised me to wait I did not have to spend more money and that shows the integrity of this women-owned business. My hat is stunning! I truly love it but most of all I can't recommend enough the communication and service that this company offers. I highly recommend you purchase any hat that you need for an occasion from them!

Peacock is my go to spot for fantastic gifts for my wife and daughters. Amazing choices and styles…read moreof clothing and accessories they love, and even better customer service. Plus it is great to support a small local business that works hard.

This gorgeous trendy shop made my Kentucky Derby from pretty nice to OVER THE TOP. If you are…read morelooking for a beautiful hat or fascinator come to this special place. So much to choose from and all very sweet and stylish. Totally made my outfits both days at Churchill Downs. And the staff are so friendly and helpful and really want you to feel and look your best. Great local stuff like the hats and also brands from NY, LA and beyond. This is my go to anytime I am ever back in Louisville.