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    Locker Room by Lids

    1.0 (1 review)

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    13 years ago

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    DICK'S Sporting Goods - Dick's Sporting Goods, Southpark Mall, Charlotte

    DICK'S Sporting Goods

    3.2(44 reviews)
    13.9 miSouthPark
    $$

    This store does have a lot of options compared to the one closer to my home but like most seem to…read morehave little staff to help with anything including checking out. Only one register and associate for a store tat large on a Friday afternoon in Spring seems a little nuts but that's today's world I guess. The store always seems a little messy at least on the first floor. The second seems to be a little better organized at least in the golf section. The pricing is like all others. Ya Gotta Pay to Play. So pay I do. I do appreciate their rewards program. I love a good reward or coupon. Keeping the husband up in cute golf clothes and making sure he has his favorite balls to smack in the face= Happy husband which= Happy wife. It works both ways.

    Back again because my wife wanted to look at sneakers here. Selection is good but there's very…read morelittle actually on the sales floor. Once you find the style you like, now you get to find a sales person who goes into the back and hunts for your size. We're not fans of this technique. And the prices are significantly higher than online. The convenience of having it "now" isn't worth it to me. No, Dick's isn't selling guns any more. A bummer as I didn't have much to look at while my wife was looking at shoes. [Review 2041 of 2024 - 3743 in North Carolina - 23061 overall]

    Photos
    DICK'S Sporting Goods - Exterior

    Exterior

    DICK'S Sporting Goods - Men's UNC hat

    Men's UNC hat

    DICK'S Sporting Goods - Dick's Sporting Goods, Southpark Mall, Charlotte

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    Dick's Sporting Goods, Southpark Mall, Charlotte

    Hampton's

    Hampton's

    3.3(8 reviews)
    16.0 mi

    A great shopping experience. An excellent array of high end men's clothing and accessories. A great…read morecollection of Peter Millar shirts and pants. Sport coats in very current styles. An amazing collection of belts even including custom crocodile belts and other hand painted belts. Some really nice shoes and things like Yeti coolers and Saxx briefs. Owner Tyler Hampton and his staff are ready to give you a buying experience that equals the quality of product in their expansive inventory. Custom made suits and alterations available.

    PSA - Hampton's Buyer Beware: Store Credit Only, Unexpected $150 Restocking Fee and Refund Policy…read more(Update - response to owner comments at bottom) I discovered Hampton's Men through a Facebook ad and placed a $1,400 online order for a sport coat I had never seen or tried on in person. When it arrived, I decided it was not for me. I never even removed it from its packaging to try it on. I promptly returned the unopened item. Only then did I learn that returning it would cost me $40 in shipping, plus a $150 restocking fee that was not clearly disclosed during the ordering process. What surprised me even more was Hampton's Men's refund policy. Even after paying the restocking fee and return shipping, a refund to your original payment method is not guaranteed. Based on the policy, the company has complete discretion over whether to issue one. In my case, I was left asking the owner to make an exception just to receive the remaining $1,250 from an unopened return. That is not the customer experience I expect when making a $1,400 online purchase from a retailer I discovered through Facebook advertising and product photography. The owner told me he would "work with me," and I hope he ultimately does the right thing by issuing a full refund to my original form of payment. Until then, my advice to prospective customers is simple: read Hampton's return policy very carefully before ordering. Make sure you understand that an unopened return may still cost you return shipping, a $150 restocking fee, and that a refund to your original payment method may not be automatic. -------- Tyler, The most concerning issue is NOT the $150 restocking fee. It is that Hampton's can accept the returned merchandise, retain a customer's original payment, and provide only store credit instead of a refund to the original payment method. That is a material restriction. In my view, it should be clearly and prominently disclosed in the Facebook advertisement, on the product page, and before checkout, not simply placed on a separate Return Policy page. Had I understood that Hampton's could keep my $1,400 after I returned the coat and issue only store credit, I would not have made the purchase. For clarity, I opened the shipping box to view the sport coat, but I did not break the plastic seal, remove the coat from its packaging, or try it on. I returned it promptly in the same sealed condition. What is especially troubling is your admission that you initially intended to "work with me," but changed course after I posted reviews about my experience. In other words, the decision about whether I would receive my money back appears to have turned on whether you approved of my criticism. A customer returning a substantial online purchase should not have to rely on the owner's personal goodwill, or remain silent publicly, to receive a refund to the original payment method. Consumers deserve to understand that before doing business with Hampton's.

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    Hampton's
    Hampton's
    Hampton's

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    Columbia Factory Store

    Columbia Factory Store

    2.0(2 reviews)
    14.3 miSteele Creek

    Store was bright and welcoming when I approached. I don't believe you can access from the street,…read morebut I happened upon it as I was walking around. It's packed full of stuff! Overwhelming a bit, since there's so much gear in there. However it is organized, and I was able to find my way around. They are transitioning to cold weather gear this time of year, so I had to search a bit for the gloves and ear protectors, etc. Once I found, I was good to go! Staff was friendly - seemed like there weren't a ton of people working, it was a Wednesday after all. The checkout process was easy (I'm not a member). They only had huge bags, so I ended up carrying my purchases out in my hands. Just seemed silly! I'll be back, the outlet is great for replenishing my outdoor adventure gear!

    I have had the most difficult time getting results for a missing item that I ordered (gloves) . I…read morereceived a toboggan instead of the gloves I ordered. I have spoken with several people at Columbia. I would never treat a customer the way I have been given the run around!! Now, there's "an internal investigation" to find the missing gloves. I am the one that paid for them and have not received. Been trying for 3 weeks to get my order. It's a joke trying to deal with customer service. No service will result in no customers!! I cannot believe the process. Maybe I should start an internal investigation!! Just frustrated!!!

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    Columbia Factory Store
    Columbia Factory Store
    Columbia Factory Store

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    Locker Room by Lids - sportswear - Updated August 2026

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