I want to start off by saying that I feel bad for the woman that was staffing the food truck as she was clearly stressed and overwhelmed by the number of orders as she was the only one staffing the food truck. Having said that, I have to saying this was my worst experience at a food truck. We ordered three items, and after being told to wait ten minutes, and then another 15 minutes did we receive two of our items while being told to wait for our final item. The food we received was quite gross with the two tortillas for a single taco (taco missing items that were listed in the menu) breaking apart from either being too raw or soggy. We ended up staying another hour waiting for our final item with me actually leaving to get gas while my partner waited for the final order. While I was gone, the woman said that the group she just served received the last of the items we ordered even though we order over an hour before (if I was there I would have requested a refund). Overall this was quite a poor experience, with many people leaving before their orders were ready (even though they had already paid) and heading to either Vicious Cycle brewing with their food truck and other places due to the long wait times and poor quality. We tried to spruce up the tacos at home but the tacos and meat were practically inedible so we gave up never and ended up not eating what we ordered.
From this experience, the woman staffing the food truck should have been up front about the wait time with the people which would have prevented her from being overwhelmed and people being upset. read more