We went in to get my son's guitar restrung, and the experience was outstanding. Not only did they…read moretake care of the restringing, but the gentleman there took the time to teach my son how to change the strings himself. That meant a lot. My son really enjoyed talking with them about music -- you can tell they truly care and love what they do. Great service, great people, and a great experience overall. Shop local and support businesses like this!

My daughter received a new electric guitar (LTD) for Christmas (I was going to buy it from Broadway…read morewhere she first tried it out two months earlier and loved it but it was sold a week later..my fault for procrastinating..otherwise I would have definitely bought it from Broadway) and she broke a string. Tried to replace it herself via Youtube and was unable to. Brought it to Broadway and Andy took a lot of time to show her step by step how to do it herself next time it happens! Didnt even charge us for the restring! So to make up for it, we bought an awesome new guitar case and a tool to help with restringing. They also refurnished her older (first) electric guitar (a cheap secondhand ION) a few months earlier with new pickups, cleaned the entire guitar and did such a great job..Forget Amazon crap or Guitar Center...will support this local small business for now on. Love the personal service here and we will continue to shop here for any and all gear AND future guitar purchases. Thanks again Andy! You made this father's day!

Love Billy's awesome guitars coming through. Rarities, vintage and new. Reasonable negotiations and…read morealways up for a trade! 5 STARS!

Billy O and staff are very receptive to my concerns and turnaround time was prompt…read more Price was reasonable and suggestions were made

I have 3 children that take 5 different lessons with HGS. We have been there for 2.5 years now, and…read moreI cannot imagine going anywhere else! My 11 year old has grown SO much in his piano, and my 8 year old, her violin playing amazes me! And, I have to say I have the most difficult 6 year old (personality-wise) and how Mr. Alex is able to teach her ukulele is beyond me. He has the patience of a saint. The two older ones also take voice, at first we just started it to offset the fact that their friends were in summer sports and they weren't interested; however, they didn't want to stop when school started. Being at HGS is something we all look forward to every week. Not only are the teacher talented, and REAL working musicians, but they have a caring for children that I do not think we would find somewhere else. I would recommend them to anyone!

My son has been taking piano lessons for a few months now with Kristen. He is taught in a group…read moresetting (2 kids) and it works quite well. Kristen also teaches in a style I haven't experienced before and it is wonderful. I highly recommend HGS!

Save the day!! We had a violin string break the day before our daughter was going back to school…read more They had both Dominant student and the higher quality strings for the more experienced musician. They also have a dozen studios for private lessons in voice, guitar, brass, and strings. They sell and rent instruments from grand pianos to kazoos. Plenty of parking on Dixie as well as lot next to store.

They have excellent service and professional attiude. I recently brought in a guitar that needed an…read moreadvanced set up and adjustment. Guitar Tech Jordan did a fantasic job. He transformed a guitar I was thinking of getting rid of to one that I love playing again. Thankyou Melody Mart and Jordan for great service.

I've made purchases and had repairs at Puzon's. Marty is very helpful and very knowledgeable. It is…read morealso the kind of place that you feel comfortable just dropping by to browse around. The antithesis of the big corporate shops.

I frequent Puzon's for reeds. Overall a very good and dependable music store; though I haven't gone…read morethere for repairs so I cannot comment on that.

The Gig sort of keeps alive stores that I used to frequent before they became obsolete. I miss…read morestores like "The Loop" and "Hegwisch Records", but stores like the Gig keep my faith alive that the sun still can continue to shine even when good things go away. The owner is extremely friendly and down to earth, and always plays good music. Sometimes he might even be playing guitar right in the store, all nonchalantly. I mean, come on, that's awesome. They have a pretty decent record collection, a decent guitar selection, a nice band t-shirt selection, cd's, and even some laser discs. They are also one of the few places left in the area that buys compact discs from you, and even VHS as well. There are just not enough cool record stores around these days, with real music lovers and a real selection. The Gig is the place to go to support real record stores if you live near highland or are visiting the area.

Went today to sell my Brownsville guitar amp and sales manager was gonna give me $60... I asked for…read moreat least $70 then the store manager said were not interested and they gonna take a pass since I tried to negotiate... little did they know, they just lost me as a customer because I was about to also buy a Martin D-28 but they just ruined that sale and lost me as a future customer. congratulations guys. You don't work with your customers your gonna loose business. you never know somebody next move.

I went there to buy a guitar for my Grandson. I bought an Electric, Yamaha Acoustic Guitar in…read moreTobacco Sunburst. It was on sale for $199.00 but then he also needed a case. I got him the padded type. Oh he was so happy when he opened it. I waited till the family was almost done opening presents then brought it out from the bedroom. Well, of course he knew what it was because I wrapped it in the triangle shaped box and that was ok. Everyone at Guitar Center was very helpful, gave some advice, courteous and helped me when I walk in the door. Thanks Everyone!

Went to sell some tools, waited for 30 mins while some customers behind me was being taken care of…read more Low balled me 50 dollars for my brand new tools . Seen the same idem in the store for $150 . Terrible place to try to get extra money for rent . Very unprofessional, rude , disrespectful. Would recommend this place at all.

This was the absolute WORST experience. This location is poorly run and messy. Lashawn, who was…read moregetting off work and clearly didn't want to be there, opened up another line with attitude and rudeness instead of leaving the store with her attitude or adjusting herself. Didn't even take the time to look at my items, very condescending with her responses to questions. Worst customer service I've experienced from a pawn shop. The trip was a waste of time, very disappointing. If you want decent service, go elsewhere. Don't waste your gas coming here.