Terri did great good customer service would recommend this location an Terri for assistanceread more

Amber was very helpful and got everything taken care of in no time at all!! Best experience I've…read morehad with any title loan place ever !

I have been coming here since 2017' 6 loans and only 3 days late in total. I have sat, talked, and…read moremet with everyone there but when I met Sabrina Cornell I realized this place has changed. On Sept.19th at 12:38 am I called Sabrina saying I am not getting notices is my loan due? She said its 32 days late, wow I was shocked. I had been receiving a lot of calls and each time I went straight to my app no new messages, I have used only the app for 7 years. I was getting the warning calls but I had just paid $5,800 on a $6,000 loan last payment and I always get calls asking me if I want to re-borrow the money so I was not needing to answer. The calls did get numerous and with each call, I went to my app and nope no request for payment. The last few calls I knew something was not right but it did not dawn on me I was only looking at the all-mighty app. I explained to Sabrina and she said pay with the app or come by. I go to make the payment on yes the app. I could not login, and forgot my pass did not work I called and finally found my account is locked no way to pay with the app. Ok so I had arranged to pay at the office it had to be paid that day but can't do that either the truck was not in my driveway it had been towed and there were still 1.5 hours left before they closed. I would just say you know I was late that's fine but Sabrina knew I was going to pay that day as we agreed. When I met her there she was saying " That's why you needed to call me, what? we spoke earlier that day and it still got towed. She seemed to enjoy the entire process of what I was unfortunately going through. I asked her what happened to the app, and why I was locked out but she never answered. She said earlier that I opted out to get text messages, which I did not. While I was there she did not see me as a human being she just happily went through all the bad things that were going to happen to me to get my truck out. When I was sitting there a lady called in because she was 9 days late Sabrina told her, you know I can have your car towed on the first day. She seems to like wielding her power. Horrible person and when I found out Sabrina was the general manager? Wow, think about it all the workers do what she says. You can't put someone, especially at the top who is so grossly incompetent and so detached that they can't help or serve their customers who are trying to pay.

Jefferson was very helpful sand made sure i left out with a smile on my face. great workerread more

Ms. Datrice gave great customer service.. as she multitasked with the phone and customers up front…read more she explained how everything work as far as payment refinance and earlier payoffs. very knowledgeable about all services and did it was a positive attitude and a smile.

From the owner: Get money online or at our Fort Worth, TX store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans, cash advances, and installment loans at our Fort Worth, TX store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our Fort Worth, TX staff can help you choose the personal loan that's right for you. Apply today. Ofrecemos diferentes tipos de préstamos personales. Hablamos español en su sucursal local en Fort Worth, TX.

Laura was super helpful with a title loan. Fast and friendly service is right here. Come see…read morethese guys if you need assistance.

my person was Larry and he was fantastic and wonderful. he answered all of my questions and my…read moreconsternation

Best place to get a loan. Great customer service . Staff is very kind and helpful. They really try…read moreto help you out when they can

Jasamine was awesome. very friendly and knowledgeable. would definitely come back and request…read moreJasamine.

Jessica helped me so much I needed money to pay my bills after I lost my job and she helped me get…read morea title loan, and it was fast and easy.

Banked at Wells Fargo and it was good until I got scammed. They closed that account and would not…read moreopen a new one. That put me in a bind.

First time getting a loan let me tell you Mr.Fredrick made it soo easy for me ! I was in there for…read moreliterally 20 mins ! he was helpful, kind and very clearly on how it works ! not just that this man was on the shift by himself and still managed to take care of me ,4 other ppl and still pick up the phone! And He still managed to keep a positive and greatful attitude! This man truly needs a promotion!!