Yes, this is a ski in/out facility. That's the only benefit. I I would not stay here again and instead recommend staying in a hotel in Cervinia and taking the gondola daily. Facilities are dirty, much of the staff is rude, and pricing is misleading.
The 'spa' -
Smells of mildew and is not well lit. But if you use a flashlight and look at the jacuzzi, you'll see black scum around the water line and even the jet bubbles are black and brown. Then it makes sense they have such dim lighting.
The sauna has an odor but overall usable.
There isn't a proper place to change though there is a little nook with a sliding door. However, if staff catches you using the door, you will be scolded because it is 'not for touching'.
The main entrance to the 'spa' room is not locked nor managed by an attendant. Anyone (of any age and of any gender) can come in at any time.
The elevator -
Some days there was a paper sign on the door saying '2 people only'. Inside the elevator, above the door, there is a sign that says 3 (written in pen) people max. Above the buttons inside the elevator, is a plaque that says 4 people maximum.
It turns out, if more than 2 people are in the elevator it has a significant risk of getting stuck.
The staff -
Front desk gentleman and woman were friendly and did their best to accommodate. They were also helpful with answering questions.
The males that work in the kitchen area were friendliest. Two young women typically looked terrified, angry, and about to cry. The woman in charge of the kitchen was petty, arrogant, and unpleasant to be around. Her name was Maria (I would advocate for her to be removed from the service industry).
The ambiance and area -
Because the hotel is ski in/out, the couple bars and restaurants close by 5pm daily along with the ski lift. At this time, you become quite literally trapped in the hotel.
The rooms are very cramped and feel old and dusty. It's not a place you'll want to hang out in the evening.
The lobby has seating area, but the sofas were very low to the ground and not comfortable.
There is a TV room, the sofas there were equally low, very worn and sunk in, and the fabric belonged in your great grandmothers attic.
So between 5pm and sleeping... you'll have plenty of time to regret not having stayed in Cervinia instead. read more
