Hotel Pollux in Zermatt was absolutely phenomenal. The location couldn't be better--right in the…read moreheart of the town, making it easy to explore everything Zermatt has to offer. The check-in process was smooth and very easy, which set the tone for a great stay. The room was truly unforgettable. I had a balcony overlooking the main shopping street, and the views were incredible. One of the most unique features was the ceiling windows--at night, we could see the stars right above us, and in the morning, we woke up to light snowfall and a clear, breathtaking view of the Matterhorn. It was an unbelievably spectacular experience. The hotel also has a restaurant and bar on the first floor, both of which were excellent and added even more convenience and enjoyment to the stay. I absolutely loved this hotel and would choose it again without hesitation. It would definitely be my first choice whenever I return to Zermatt.

great room and very clean. Right on the Main Street. Close walks to everything. Front desk was…read morefriendly and the breakfasts in the morning were fantastic!

We arrived by Foote from the train station. It's a reasonable walk fortunately, our luggage went by…read moretruck. We are also near the train station it takes you up the mountain. We had dinner the first night somewhat limited menu to the fact their kitchen had been turned off, but we still enjoyed some pasta. Some people enjoyed sandwiches. Everyone has been pleasant if you have forgotten a toiletry they seem to have them available for you. Rooms are large bathrooms are large provides slippers and robe beds are comfortable that the spectacular thing is you have a view of Matterhorn and if it's clear, you can see the peak this place is a short walk into town for Shops restaurants etc. they do have taxis by the way in town. We did not take them so I cannot comment on cost.

We ate lunch at Marie's Deli and left a review there, then we discovered that they offer a day at…read morethe spa for non-guests. We were able to take advantage of their spa area, pool and jacuzzi for 3 hours for 50chf. Best personal investment after days of hiking. The service at the front desk and the front office manager was noteworthy because they truly tried to accommodate and communicate with us to help us achieve our mission to relax. Thank you so much for offering so much to the community, especially guests who aren't staying in your hotel. You've made me consider staying in your hotel next time we visit. Thank you!

Chalet Hotel Schonegg is the absolute BEST! Friendly, helpful, great spacious rooms, many…read moreamenities. The pool is amazing. You can be in the pool and see the Matterhorn, simply awesome. The breakfast is one of the best we had! Highly highly recommend

One of the most amazing views in zermatt is from the hotel bar here. Sit with an expresso martini…read more(best I've had) or an old fashioned and soak in the view.

Great proximity to the town & lifts. Absolutely wonderful service and our teens loved it, too…read more 10/10 would stay here to ski again.

Our favorite boutique hotel in Zermatt. Great view on the…read moreMaterhorn. Friendly staff. The rooms are well designed and comfortable. It is always a pleasure to spend time there in the winter and at any season.

Loved this place! Great location in the town of Zermatt…read moreFriendly staff Beautiful room Excellent restaurants. Great place to stay in Zermatt!

We have been spoiled. Hotel Monte Rosa in Zermatt is probably the best place we have ever stayed…read morein. The location in central Zermatt is perfect. From our balcony (one of two in our room) we had a view of the Matterhorn mountain and the Kirchplatz town square where there were performances in the evening. The room was elegant and well-maintained. There was a living room area with a desk, a table for four, a sofa, coffee table, and a Bluetooth enabled stereosystem. There were two bathrooms and a walk-in closet area with four large closets. There was a television in each of the two principle areas. The hotel staff was great. They provided information about the local lifts, trains, spa-gym, restaurants, and other town services. When I mentioned that one of the multiple lightbulbs in one of the bathrooms was out, it was replaced in less than an hour. The hotel had WebCam views from the various mountain peaks. Use of the spa-gym was included. The breakfast at the hotel was excellent and complementary transportation was provided for the short trip to and from the train station.

Excellent hotel. Great location in the center of town. Rooms were clean and very comfortable and…read morethe staff was very kind and responsive. The morning breakfast was diverse and delicious.

I fell down a flight of stairs admiring the design of the lobby and it's still five stars!…read more An outstanding comfortable, contemporary property that oozes Swiss design, style and more importantly service. Warm wood tones intermixed with natural stone, LED lit frosted glass edge hallways, glass elevators and stairs accented with glass, comfortable common spaces with charming fireplaces, and thanks to being perched atop a rocky outcrop, amazing views overlooking the town stretching up to the Matterhorn. Service begins at the time of booking. Confirmation emails asking of special request, restaurant reservations at its Michelin one star eatery, and scheduling transportation to the property (Zermatt is a car free zone - only electric taxis are allowed). On arrival, the hotel's private taxi retrieves you. All luggage is handled leaving you to check in and enjoy a welcome drink. In the room, bottled water, welcome fruit and sweets plus a decanter of bourbon await. (You're here to relax right? What's a few drinks). The rooms themselves are large, very well designed incorporating the natural beauty outside while inside, filled with warm wood surfaces and lighting. Excellent finishes and impeccably clean. --Linens and robes - extremely plush. --Shampoo, body wash, lotions - Aesop. --Bed and bedding - extremely comfortable pillows but very firm mattresses. --Power - Easily accessible throughout the room. Other amenities include: -- Michelin one star restaurant (The Restaurant at the Omnia) on the property. -- Turn down service with Swiss chocolates -- High speed WiFi -- Buffet breakfast (included) -- Transport to and from the station. Outstanding service throughout. Very fluent English spoken. Rates will vary by the season but are very reasonable all things considered (A stay at a Four Seasons in the States will cost you double for less service and charm). Tip: Book direct for the best availability and rates (in CHF) provided your credit card has no international transaction fee else opt for an online booking site. Highly recommended.

We normally stop here for a little aprés after skiing and have such a great time. I really enjoy…read morethe cervo fries and burger. They've always got fun music playing and there's even a little play area for kiddos. Writing this review for the spa though. I was gifted a massage/spa experience for my birthday and WOW! There was so much to do, I could've stayed all day. We started in the quiet room yurts and had some tea and a bit of trail mix. Then, headed to the outdoor onsen that overlooks the Matterhorn before heading to our massages. Mike was awesome and is a trained osteopath. He helped to work out all the kinks from a week of skiing. 10/10 recommend!

Interesting but could be better…read more Excellent location at the end of runs 1 and 2. Apres at the outdoor bar is chaotic. Music is live band or dj. Lively but crowded. They smoke freely here which is a no for me. Dinner notes below. Service is unfortunately slow. They seem to be understaffed. It took several requests to get water and pita refills. Setting is dark and eclectic. Wine selection is solid. Mezze to start, with pita chips, hummus and eggplant as standouts. Kofte was interesting but the tabbouleh had a disconcerting consistency. The Korean fried chicken was too salty and sweet. The eggplant curry was a hit and happened to be a massive portion. Fries were pedestrian.

This hotel was phenomenal. The price point and amenities alone give it 5 stars…read more The outdoor pool, free breakfast and friendly staff will get me to come back to this hotel again.

Staying at the Beausite elevated our first experience in Zermatt! It was evident from the moment we…read morearrived at the hotel that it was luxurious. They immediately took our bags to our room while we checked into the hotel. Upon entering our room it was clear that the room was clean and well decorated! The designer must of really liked green! We were also suprised with a letter from the hotel, delicious chocolates/dried fruits and a bottle of water. Not to mention that we had a wonderful view of the matterhorn from our balcony! The bathroom was simple but had a towel heater! The towel heater was a little finicky, made the room a little humid but lovely! My only comment about the room itself was that the extra chair was mildly uncomfortable. The hotel staff and amenities were wonderful! The gym was small, alpine themed, and had everything that I needed! The pool/jacuzzi area was wonderful and had a lovely view of the matterhorn as well! The Ski lockers were incredible! They had a spot for our skis, dryers for our boots, gloves and helmets! The hotel restaurants were delicious too!