I was so surprised by the excellent, attentive, personal service that we received from Leor that it made me aware of how used to poor service I am from the vast majority of businesses. We have been doing a lot of work on our house recently, and I have been amazed at how often these businesses do not return calls for days, if at all - how they do not appear particularly motivated to get more business. I find myself practically begging people to come do a job for me. With this recent experience, I am still in shock with the extraordinary service I received from Leor. When I called and asked if he would be able to remove an attic access door, he immediately asked me to take a photo of the door and text it to him while we were still connected on the phone. While we were talking, he looked at the picture, asked some questions, and right then and there was able to tell me what the job would entail and how much it would cost. I have become so accustomed to being told that the workman will come out to offer the estimate, knowing that once he is here I am likely to have him do the work, that I was shocked that Leor was actually letting me decide over the phone whether to go ahead or just end the conversation there. He offered to come the next day and called and texted to let me know when he was close to the house. He was right on time. I asked him to look at some shelves we have that are bordered by an old-fashioned molding that I wanted to have removed - he told me that removing the molding would look bad because of the way it had been attached to the shelves. What? A workman having the integrity to refuse a job because he could not guarantee excellent results? Unbelievable. Although I intended to only have him remove the door, I had such a good feeling about Leor that I also had him drywall the remaining opening. This morning my husband said to me, "Be sure to keep this guy's information. He did a fantastic job!" Leor did the drywalling so that the texture matched the rest of the wall perfectly. And, he saw some small dents in the wall where the couch had taken out some of the plaster and offered to patch the wall just as a favor. To top it all off, later in the evening, Leor texted me to make sure I was completely satisfied with his work and to make some suggestions about other repairs we might consider around the house.
I am still in disbelief that a workman like this exists. He is a rare find, and believe me, I will be calling him again, and when I do , I will have no doubt that I will once again feel that I got very lucky in finding this repairman. read more