First Class Service great people skills and great investment opportunitiesread more

This branch has a modern feel to it with television screens promoting their latest offers and…read moreinternet banking available to the customers in a private little booth. I was able to use the direct line to talk to a customer adviser who helped me with my credit card issue which was quickly resolved. There were four cashier counters with only two at the counter at the time. They seemed efficient enough as the queue was never more than three or four people.

I bank with RBS and am glad to say that this branch is always quiet, even at lunchtimes during term…read moretime. The decor is rather dated and you won't find the same array of services at larger branches (eg. no coffee machine or receptionist), but when the staff behind the counter are helpful and you don't have to queue for long then it really doesn't matter (in my opinion). You also have to arange in advance if you want to speak to a particular advisor as it is a small branch. The only drawback it used to have was not opening on a Saturday, but this has now been rectified. Long may it remain.

It's ok as long as you don't want anything more difficult than paying in a cheque or something…read more They never want to deal with anything there and then: you either have to come baxk or they try to send you a mile up the road to the Hills Road branch.