Just purchased a bike for my grandson this week and what a great experience. Because I didn't want…read morehim to know it would be a Christmas gift, Chinchilla worked with me to measure him and adjust the bike without him knowing...it will be a great Christmas surprise! How great to have a local business with such personal service and obvious care for their customers!

As others have reported, the staff here is very friendly and helpful. Like most local bike shops…read moretheir floor selection is limited, but they can order you more bikes and professionally assemble them for you. Their pricing for at least some bikes may be high and you need to price compare elsewhere. Have not used their repair services, but based on their sales customer service, seems worth a try. They are in a small strip mall with limited parking, However, it seems that you can usually get a spot when all the businesses are not busy.

They did an amazing job on my bike. They were more that reasonable with pricing. Would definitely…read morego back for regular services.

The staff here are knowledgeable and will help you with any questions you have. A small upgrade…read morefor 2x7 speed to 1x11 speed shimano depreciation M5100. I definitely recommend coming here. 10/10.

Great service "Joe & staff" was so helpful making my Ebike adventure…read moreSimple , affordable & exciting.. I would recommend any of my friends to Bike Revolution's "Great Customer Service"....

I came in today and left very happy. Very helpful staff, affordable prices, good quality, highly…read morerecommend

Wonderful staff and expeditious service- I had a flat 6.5…read moremiles from home and they took care of me. I highly recommend and appreciate this business.

These guys are awesome. I recently got into cycling and they were able to help fine tune my bike…read moreand set me up with new tires. They are knowledgeable and very friendly, makes it easier to get into a new hobby. In addition, the team was able to help me set up my new bike trainer which I greatly appreciated. Amazing business.

These guys are awesome! I wanted to surprise my husband while he was out of town for the night with…read moregetting his bike serviced, and the team at Unchained helped me out in short notice and did a beautiful job. We will be taking our bikes to them or everything!

Awesome service. Fixed chain on my bmx while I waited. Good friendly service. Will definitely be…read moreback

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

I've bought 2 bicycles from them across 15 years or so, the most recent being an E-bike. They have…read morebeen great at every step, and when the E-bike starting giving me issues they were very helpful with the warranty repairs, even helping me ship the bike back to the manufacturer. Eventually manufacturer gave me a current model bike, and I've had 0 issues. I love having a local shop I can ride to to get service, ask questions, and buy supplies. Amazon is fine and all, but sometimes doing things in person is better.

It's so nice to have a specialized store so near and convenient. Adam was very helpful,…read moreknowledgeable and accommodating. Too bad hubby was looking for a very specific bike. But definitely a great place to get a bike!

I'm new to the road bike scene. When I was task to grab an extra tube I came across this…read moreestablishment when Big 5 did not have what I needed. I spoke to a man named Juan and he was very helpful with all of the questions that I had in mind. I also grabbed new pedals and seat, since they were affordable and looked good on my bike. I highly recommend this place if anyone needs things for their bike.

Stopped by a highly rated store and got a pretty crazy quote for my red KHS road bike.... I wasn't…read moresure how to feel about it, It had some gear shifting issues that apparently would need full replacement.. I ended up taking it here, to good guys cycling, for a second opinion. They pretty much said the same thing as the other store but gave me a much better quote... and I have to say my experience was beyond satisfactory. I was surprised, not only was I quoted for less, but he got it done well within the time frame he said. I was already happy to pick it up today, 2-3 days in advance from his initial guesstimate- but while I was there I figured I'd also maybe buy some new handle bar wrap, but he had already included it with the repair he made. My bike looked super clean too! He said he cleaned it- free of charge as well.. all in all I feel like I got a good deal, a great price, and excellent service. I am completely satisfied and plan to return here next time. I saved over 50$ plus the cost of new handlebar wraps, headaches and time! Super friendly, great customer service. Love the workshop environment, this guy knows what he's doing!! I'll be back next time I need something for my bike

Walk by numerous times but it come to needed a bicycle chain it was closed. Seems like it's always…read moreclosed? Thanks to them I order the part online instead.

Totally unprofessional! I brought my bike here and no one's even here (it's 5:30). Hours are posted…read morethat they close at 6:30?? CHANGE YOUR HOURS. How are you gonna have a sign that says call for service? I called and he said what do I need and I just asked ifs he's gonna be here( like wth??) and he says no so here I am. Why even ask if you're not going to be here?! WILL not come back who knows if he will even be here if I tried.