As I'm sitting here recovering from my wisdom teeth removal this morning, I feel I really have to give this place a shoutout. I was referred there by my orthodontist because he said my wisdom teeth had begun to get impacted and, though I wasn't in any pain yet, it would be good to have them out.
From my first interaction with this group, I was extremely impressed. When I called to get more info and schedule my appointment, the desk ladies (I mostly spoke with Christine and also Karen maybe?) were so pleasant and helpful. They talked me through what the procedure was like, what to expect as far as cost, insurance details, and more. They had great attitudes and fabulous customer service. They even squeezed me in with just a week's notice so I could have it done before I went back to school, which I more than appreciated!
When I went in this morning for the procedure, I could not have been more comfortable - and that's coming from a total pansy when it comes to doctor visits. The desk lady was once again very pleasant, even at 6:45am. The staff that was helping the doctor were all very nice and explained everything as we went, making me feel very comfortable. They also offered me hot blankets - nice touch! I was very cozy and comfortable.
When it came time to get the IV started, the doctor came in and introduced himself to me. He was VERY kind and good at calming me down. I felt immediately comforted with just the way that he spoke to me, answering all of my questions in a gentle and calming voice. I warned the doctor and assistants that I have a tendency to faint with needles. They put me on oxygen and put me in a position to prevent fainting and the doctor talked me through the whole insertion. I was so, so grateful for that - I pretty much always faint when needles are in my body, so I don't think he understands how nice it was to not pass out! After the IV was in, I remember nothing except him saying he was giving me happy juice.
I woke up in the recovery room with my mom and boyfriend there in no pain and cuddled up in a blanket. In my drugged state, I didn't even realize they had already done the procedure. They were yet again helpful and comforting in giving my family and I instructions for discharge, removing the IV, etc. I am now at home, happily on pain meds, feeling a little sore and craving solid food but also very, very thankful for a knowledgeable and professional medical team. read more