My 17 year old son had a horrible experience. He woke up during the procedure and had memories of…read morethe teeth being pulled out. The office kept asking for more money upon arrival. Had to run our card 2 additional times for different things. Front office staff was so unprofessional in which she went to almost stop the procedure over a question over sedation billing? Asked us after our son went back if it was 2 or 4 wisdom teeth being removed? He had a lot of pain but clearly not enough anesthesia. He could have almost drove home after because he was not sedated enough. Pain lasted several weeks after.

I cannot recommend this place. My oral surgery was fine, and I liked the doctor. However, they…read moreforced me to prepay before they would even do the surgery, even though I had insurance. They badly underestimated what the insurance company would pay, and also charged more than they were allowed by the insurance company for the procedure. I was overcharged by $312.25. I have been waiting for two months to get a reimbursement for the overpayment, they have been promising me for over a month that it would happen soon. I finally had to complain to my insurance company, who called them while I waited on the phone. They told the insurance representative that "the check was in the mail", but that has been 3 days since they claim to have mailed it, and it is still not received by me!

I have been going to Ashton Dental for years, all with great success. First I saw Dr. Patterson…read moreand now I see Dr. Mastin. Ann, the nurse, has been there the whole time and during the transition. Everyone there is extremely friendly and professional. You can be rest assured that you will be In great hands and they are a great team. Rochelle Gavlik

I was referred to Ashton Creek Oral Surgery Suites by my dentist for my wisdom teeth removal. Two…read morehad not erupted and one was broken. I wanted all of them out at the same time and IV sedation seemed to be the best method for me. I got a referral slip from my dentist and made the appointment as soon as possible. Lindsey answered the phone and helped me make my appointment. She took most of my information over the phone and asked that I fill out a new patient slip on their website before my visit. Super simple, friendly, and professional. They mailed me a welcome letter with minor instructions before my appointment and called 2 days before to confirm. The office is in an office park that looks like a neighborhood. Parking was very limited but I assume they don't have a ton of appointments at once. Showed up 15 minutes early as instructed to go over my paperwork with Ann and to speak to the surgeon. My appointment was with Dr. Christopher Mastin. He was friendly and polite and answered all of my questions. They did an X-ray and it turns out I didn't need one of my wisdom teeth removed. Instead of trying to pressure me into having it removed, we weighed the pros and cons and in the end it was still 100% my decision. I felt better not being pressured into it. After my consultation it was time for surgery. My husband got to wait in a small lounge with a tv and snacks. I was taken into a small room with a tv playing relaxing scenes and was seated in a recliner. Ann inserted my IV (just a small pinch), gave me an injection, and within 30 seconds I was feeling sleepy. She immediately stood me up and led me into the operating area. Sat down in the dentist chair, felt them apply my monitors, and I was OUT! Woke up what seemed like 5 seconds later and was led into a different small room with a recliner. They sat me down and covered me with a blanket. I wasn't allowed to stay there very long, which would be my one complaint. I felt like I needed at least 5 minutes sitting there, I was super out of it. My husband brought the car around to the side, I was escorted out by a nurse, and we were on our way. Thankfully we had paid after the consultation so didn't have to worry about that afterwards. I was given a 1 time use ice pack, chapstick, a stress ball, extra gauze, 3 prescriptions, and a plastic syringe in a cooler bag on my way out. They were supposed to follow up with me a few days after my procedure but they never did. They lose a star because of that. Also I didn't receive any kind of receipt at the office, but called the next week and requested one. I ended up being overcharged (compared the receipt with the statement from my insurance) so I called and inquired about the charge and they mailed me a check for the difference. I don't think they would have sent it if I hadn't called about it, but whatever. Be sure to get a copy of your receipt at the office the day of for your records. Overall I would still recommend this office - 1 week later and I've had minimal pain! I've hardly had to take any pain meds.

Excellent dentist for my need, extraction and bone placements X 3 in preparation for ultimately…read moregetting dental implants. The staff were pleasant and helpful. Dr. Hudson provided IV moderate sedation and his surgical skills are excellent! Now waiting for the bone to solidify for the next step but all has gone well.

As I'm sitting here recovering from my wisdom teeth removal this morning, I feel I really have to…read moregive this place a shoutout. I was referred there by my orthodontist because he said my wisdom teeth had begun to get impacted and, though I wasn't in any pain yet, it would be good to have them out. From my first interaction with this group, I was extremely impressed. When I called to get more info and schedule my appointment, the desk ladies (I mostly spoke with Christine and also Karen maybe?) were so pleasant and helpful. They talked me through what the procedure was like, what to expect as far as cost, insurance details, and more. They had great attitudes and fabulous customer service. They even squeezed me in with just a week's notice so I could have it done before I went back to school, which I more than appreciated! When I went in this morning for the procedure, I could not have been more comfortable - and that's coming from a total pansy when it comes to doctor visits. The desk lady was once again very pleasant, even at 6:45am. The staff that was helping the doctor were all very nice and explained everything as we went, making me feel very comfortable. They also offered me hot blankets - nice touch! I was very cozy and comfortable. When it came time to get the IV started, the doctor came in and introduced himself to me. He was VERY kind and good at calming me down. I felt immediately comforted with just the way that he spoke to me, answering all of my questions in a gentle and calming voice. I warned the doctor and assistants that I have a tendency to faint with needles. They put me on oxygen and put me in a position to prevent fainting and the doctor talked me through the whole insertion. I was so, so grateful for that - I pretty much always faint when needles are in my body, so I don't think he understands how nice it was to not pass out! After the IV was in, I remember nothing except him saying he was giving me happy juice. I woke up in the recovery room with my mom and boyfriend there in no pain and cuddled up in a blanket. In my drugged state, I didn't even realize they had already done the procedure. They were yet again helpful and comforting in giving my family and I instructions for discharge, removing the IV, etc. I am now at home, happily on pain meds, feeling a little sore and craving solid food but also very, very thankful for a knowledgeable and professional medical team.

Dr. Johnson is the best. His office staff is really attentive to your needs and they are willing…read moreto go the extra mile in making sure you are a wanted patient. I have known Dr. Johnson pretty much my whole life and consider him knowledgeable and caring.

I have been going to Dr. Johnson for the past 25 years. Both my nephew and I have broken our right,…read morefront tooth (different occasions) and Dr. Johnson has met us at his office outside of regular hours to repair our smiles. Also, you could not ask for a friendlier group of staff members. I strongly recommend this office!

Doctor side was fine, billing was a huge hassle. Bill comes…read morein mail (no option to pay online). Call. Phone tree goes to queue, voicemail answers. Leave message. NO ONE EVER CALLS BACK. Another bill comes. Rinse & Repeat. Multiple calls. During hours, after hours, multiple voicemails. I even called yesterday evening after getting a threatening letter, left a voicemail. Finally today, got a human after multiple calls and attempts to try different extentions. "Oh well I never got a voicemail on this extention. If you need to pay a bill, don't follow the bill that comes. Google for the right extension and try and get a humor directly. Not even an apathetic apology when told how hard it was to pay a minor bill. Do not recommend. I don't know if I have ever written a negative review, but this was just such a terrible experience.

The staff was incredibly rude and was gossiping about us behind the office counter with other…read moreemployees. They were trying to hide all billing information, told us one number over the phone and added $1300 extra whenever we fought the staff to see the bill after AN HOUR of being there. They wanted us to sign paperwork we were not comfortable signing because of the lack of information they gave us. They were being extremely passive aggressive without the passive if you can believe it, all because we voiced our concerns with the situation. Go somewhere else, they are scamming people and insurance companies

I wrote the last review before they changed hands. Dr Pittman retired and we started seeing the…read moredentists who used his office. We bought their dental plan because my teacher retirement didn't offer dental insurance. This year they did. It would have covered my cleaning completely if the dentist had done the wing bite X-rays, but they did something else which was only covered at 70%, so I was charged a $57 deductible plus 30% of the X-ray cost. I asked if I could use my plan that I bought from and they said no. I paid them for it but they wouldn't let me use it. The cleaning cost me more than if I didn't have insurance. I changed dentists.

How about a refreshing Spa Day - at the dentist!?…read more Ok, close your eyes real tight and imagine the metallic sound of a drill grinding into your teeth. Scratch that. Ok, now close your eyes real tight and imagine a cool sip of sparkling water, a relaxing massage with the pretty Glee gang dancing on Hulu TV while you're reclining and waiting for...wait for it -- your dentist! We've come a long way Dr. Tim Whatley!! So, I'm not a dental aficionado, but what I am, is an expert on comfort in an often uncomfortable setting. That's where "Refresh Dentistry's" masterful architect of this experience, Dr. John Rogers, gets it right. Maybe I'm stuck in a "Whatley" Seinfield episode, but I can't remember the last time I sat in a fab waiting area with Pellegrino in the fridge, green tea K-Cups & magazines I actually read while I'm Gleeking out to a huge LED TV. There really is a massaging, reclining dental chair. (That's fab too) And, you really can watch TV while you're getting an education on your chompers. And, did I mention the swag, it comes in a pretty blue bag with sugar free treats. Now, that's refreshing! I'm Russ Kirkpatrick and I support my community.

Dr Johnson is an incredibly thoughtful, thorough, and competent Dr and the ambiance of the office…read moreis so calm. It's the first time going to a dentist has been a pleasant experience

Had a root canal done, it wasn't the first time I had to have one but it was the first time I went…read moreto Eugenia to have one done. The comparison to the two I had had done by dentists was mind blowing. In the previous instances there was discomfort in 1 and in the other they appeared to have injected anesthesia into a nerve that left a portion of my tongue and mouth numb for months. Neither problem happened with Eugenia, it was completely painless and everything was back to normal a by the end of the day. If I ever need another root canal this is who I want to do it.

Walked in as first time client... and walked out in 5 min!! I can't believe you would have someone…read moreso rude as a front desk person to greet a first time client. I would've stayed and got a service here but if it was that horrible for the first 5 min... imagine getting dental work there?!??

Come back Dr. Archer!! Dr. (what's her name?) is trying to pay off her student loans WAY too…read morefast...