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State College, PA

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LL Flooring - State College

3.5 (2 reviews)

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Levin Furniture and Mattress State College

Levin Furniture and Mattress State College

(6 reviews)

I needed a power recliner that could be operated with my left hand, because I am facing right…read moreshoulder replacement. Levin's had the best quality merchandise and the largest selection of any store in town. Johnny Baker was very congenial, patient and helpful in letting me "test-drive" all of their models, answering my questions and explaining what I could expect. I ordered my recliner on a Saturday, and it was delivered this morning - 11 days (8 business days) - after I ordered it. The delivery team was professional, courteous, knowledgeable and efficient. They set up my chair, made sure it was in good working condition, and even took the one piece of trash (plastic that held the mechanism) out of the house with them rather than put it in my trash can. I give this store and their customer service 5 stars and recommend them based on my experience with this purchase. -- I don't know why Yelp has posted my location as San Francisco, CA. I am in State College, PA.

Avoid, avoid, avoid. The sales associates were great. The delivery guys were great. Everything else…read morewas inexcusably bad. Apparently our sales associate had accidently selected the wrong color for our couches originally, because their systems are a mess(we checked over the order form at the time, twice, but it did not specifically list the color, which is a ridiculous thing), so we quickly contacted them about the mistake after they were delivered. We were told it was not an unusual occurrence and that they would have them switched in a week and a half. This was very upsetting because we only went with them originally because they offered faster delivery than a different, cheaper, place. After us pushing, they got it bumped up a couple of days, but they certainly were not putting in any extra effort to try to make things right on their own. Us having to take more time off of work, for a second delivery, a week later, because of their mistake, should be a time when they apologize profusely, but they absolutely did not. When they finally got there, to deliver the correct color couches, the delivery guy realizes that one was extremely damaged, so then we were stuck waiting even longer and needing to take more time off, to finally get the right couch. When contacting customer service, they have been nothing but rude and incompetent. Another reviewer absolutely nailed it in saying that they treat you like a nuisance. We were told that they could not do a thing until the right couches were delivered, but even after they were finally delivered, over 3 weeks ago, they have been fully dodging and ignoring our calls(which they told us to make to them, so they could "make it right"). I wanted to love this store and had such high hopes, but this process was completely horrible and they have not offered us anything for the trouble, not so much as compassion. I would also suggest avoiding their outlet items even more because we were told to go ahead and use the wrong couches the whole time they were left at our house. We did not, but I'm sure other people do, with much less regard for them, than they would have for things they would be keeping.

LL Flooring - State College - flooring - Updated October 2026

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