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LL Flooring - Rockford

4.0 (7 reviews)

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6 years ago

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4 years ago

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LL Flooring

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11 years ago

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8 years ago

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Sandra H.

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10 years ago

Lumber liquidators is the best place to go for floor shipping they also have really nice quality flooring at a reasonable price.

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10 years ago

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The Landscape Connection - The gardens at The Landscape Connection

The Landscape Connection

(10 reviews)

I used to go in this store and look around at all the beautiful things. They had tons of cardinal…read morepieces and I bought something every trip in there. I guess it had been a bit since I went because the store is just plants now. After I hauled my two large bushes from the parking lot into the store the cashier (Kymmia) was not very friendly and seemed put out to have to ring up my purchases. When I asked where all the beautiful items went and why it is all plant related on the inside she said she would have been out of business if she'd kept that stuff. That store was special because of 'that stuff'. I thought this woman's attitude was poor. If she was the owner then shame on her for treating customers so rudely. I bought two bushes and spent $72.40. I was told both bushes needed full sun. Both bushes were wilted and half dead within two weeks after planting even with daily watering. A month after purchase one bush is now totally dead. I called the store to see if they guarantee their plants and was told a flat out no. The bush didn't even last a month! I will never go to that store again. Bad customer service and bad plants. If you cannot treat customers with respect and guarantee your product then you do not deserve my business. I guess the old saying buyer beware refers to The Landscape Connection.

I used to like to stop and walk around and look at everything they have in this place. Until just…read morerecently that I had a bad experience never again. I rather go elsewhere where I'm treated with respect and appreciation. I bought a family member a gift and I didn't tell them to plug it in to see if it worked when I purchased it because I was in a lot of pain. I suffer from a chronic pain disability, especially in the colder months. Later that evening I was going to wrap the gift but discovered the extension cord didn't fit the base. Both the base and cord were very dusty and the cord was all twisted and it looked like it had been used. I remembered I had bought my son that's in the military a coaster a few weeks back and I took it out and unwrapped it. It was chipped on one corner. I called them and left them a voicemail of what the issue was. The next day I was not greeted when I entered the store. I told them the issues and they were very snotty and rude. No apologies!! One lady even left me talking to myself and she walked away. I ended exchanging the coaster and returning everything else. If I'm going to buy something I expect it to work and to be new. I find that very unacceptable!!

Benson Stone Company - Shopping for cabinetry for a kitchen remodel project with our talented kitchen designers

Benson Stone Company

(31 reviews)

$$

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

A really nice store with good selection. I bought a fireplace set that is still holding up years…read morelater. Will be back in the future when I need more home goods.

LL Flooring - Rockford - flooring - Updated May 2026

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