Callie I think is how you spell her name she's the rpp of the 8133 store! Absolutely amazing truly…read morea great help this evening and so was the gentleman working with her! Definitely bringing my business back to these guys! Thank yall very much.

They do not stand by warranty for batteries. Had a bad battery still under warranty and they…read morewouldn't warranty it out

apparently if you book online the system does not see what is in the shop. I had an appointment…read morefor today and now they can't get me in until maybe tomorrow. they didn't call or notify me. I made arrangements for a ride to meet me there then had to tell them to go home. it was ridiculous. it was 10 am and several irritated people in the waiting room. I gave them 2 opportunities to be a decent place for my auto maintenance and they failed both times. looking for a new shop.

TATE BOYS WRECKED MY VEHICLE! Please do not bring your car…read morehere. I took in my 2022 Hyundai Tucson for routine maintenance- a brake pad replacement. THEY TOTALED MY CAR! $25k with of damages. I have been in a month-long battle with insurance. Tate boys did nothing. To my knowledge, not even an investigation to the incident occurred. I have reached out to their corporate office twice with no response. I went in to speak with a manager and they "can do nothing". Please please please stop using this company.

0 stars for the owner or manager. Just left there. Pulled in to see if they could get a tire off of…read morea small trailer. The only person that approached us actually gave it a try. Til his boss came out and told him to focus on paying customers. As if we were not going to pay?! At this point we would have paid double! Thank you to the young man he gave it a try. Went out of his way. We truly appreciate you! To the boss. Do better please.

Through a few unexpected and unrelated circumstances, I found myself at Hibdon's twice this last…read moreweek. They took great care of me, were fairly priced, and solved all problems as quickly as they could. Rachel called to follow up today. We had discussed how awful it could be using a dealership alone as a woman.

* * * * * UPDATE (17MAR26) * * * * *…read more Attention to detail is amazing. Rare to find a shop that offers honest advice, great value, AND exceptional customer service. Reasonable pricing. Returned to Ian's today for the 300K mile maintenance work (timing belt, tensioner, drive belt, water pump, coolant, major 6-cylinder tune-up, transmission fluid service, & brake fluid flush). Everything is running Great! Truly appreciate the professionalism & ethics of Jamie, Zach, Ethan, & all team members at Ian's! Bring your vehicles to Ian's for service! You'll be Glad you did! Visit their website for more details: https://iansautoservice.com/

We were very surprised to find not only a competent auto repair place but an honest mechanic!!We…read moredropped the car off and they had the repairs done before lunch the next day. Turns out the leak from mom's older maxima that started from an oil filter changed months ago that was loose and started with a leak on the floor. They tightened the filter and replaced the drain plug gasket that is supposed to be replaced every oil change. (Thanks Jiffy lube) no charge for the oil leak!! Ever heard of that?! They also changed a couple of routine maintenance items that were 19 years old. We cannot recommend Ian's enough and have told family and friends! Nice to find a business that believes in doing what is right and honorable! James 4:17 Would give 10 stars if we could!