Unfortunately, had a bad experience and it just seemed like bad communication between departments…read more The guys in the shop were really nice and helped me pick out what I needed when I was there. However, when it came to delivery my order was over 2 hours late and they only sent it out after I called for the third time without any notifications or updates that they would be late, the dispatcher let me know after I called that the original truck broke down. Then for pickup I called 3 times before I was sent to a dispatcher who finally got a pickup scheduled days later than my original pickup time. The first two times the person who answered the phone seems annoyed that I called and just said "we're busy" and did not give me a pick up number or anything. The dispatcher told me that she never notification that the pickup was ready. Additionally, when I asked ove the phone if the extra time would be charged or if it was on them, one of the shop employees said I would have to pay based on when it was picked up. I now know that wasn't true but it really stressed me out because I was completely left out stranded and had to stay home from work for 2 days to wait for them to do the pickup and had no idea when and if they would actually come. I spent $150 each way for delivery and I only live 10 minutes down the road. The whole point was I needed things to be timely. I would rate the shop experience 4/5 and the delivery experience 0/5. While I would absolutely rent from them again, I'm never doing delivery. The equipment was in good working order and the delivery driver was nice and helpful when he did get there.

I'll start this by explaining I am not the most comfortable person around a construction setting,…read morebut as soon as I stepped into Runyon I instantly felt better. I have started to take on bigger projects around my house and this past weekend it was time to tear out a cement patio and replace it. I wanted to figure out the quickest and easiest way to do and I needed a Jack hammer. After browsing all my tool rental options this not only seemed reliable, but by far more affordable. In comparison, the HD would require a $350 deposit for a $90 rental. I believe I spent a total of $133 on a Jack hammer, 2 chisel picks, and a wheel barrel. Best part was, I got a refund on a chisel pick without even asking. They asked me if I had used both, which I hadn't, and they just refunded me. I loved that!! The employees are all incredibly friendly and helpful here! Like I said, I was a bit uneasy at first, but once I started talking to someone, I was feeling much better. Overall great employees, good prices, and reliable tools!!

Great people to work with. Broke a shackle on a homemade 50+ year old trailer. They did an…read moreamazing job fixing it for me. There pricing was very fair and reasonable.

Worst customer service I have ever had to deal with in all my years with any mechanics. Came in for…read morea simple fix and then get a list of things that was just replaced saying they need to replace just to price gouge and spend more money. Do not trust these guys the owner is a real A hole for no reason. No professionalism for thing to be a family business.

I use these guys for my Sprinter van. They have installed Rolef window treatment, Wingard, and…read moreserviced the interior of my Thor Sanctuary. They are honest and skilled.

Good experience renting our 1st RV... Units are newer , clean and in good shape...Staff assisted in…read more1st walkthrough to familiarize us with amenities ..... Keith was very helpful

Jorge Very good service. Reliable vehicle Fair price for…read moremoving to from in Indy to Florida. Thank you JorgRivsra

We've had a variety of welding and service needs always solved by the team at Carmel Welding.read more