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    Livewire Services

    4.4 (7 reviews)
    Closed • Closed

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    Response time

    20 minutes

    Response rate

    50%

    Services - Livewire Services

    Electric inspection

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    Recommended Reviews - Livewire Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    2 years ago

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    2 years ago

    Very friendly reliable technicians. I would recommend this company in the future. They arrived on time.

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    3 years ago

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    Sasser Electrical Services - Remodeling? Lighting makes a difference.

    Sasser Electrical Services

    (4 reviews)

    I had a pool pump go out. This particular pump is not easy to find but Sasser found and ordered it,…read moreinstall schedule was about a week out. No big deal, I just shocked the pool and applied algecide, brushing each day and kept it from getting green. Tech shows up right on time... turns out it's the owners son. Courteous, polite, and competent. Took his time (it can get complex) and got it right. The price? I got 3 quotes, Sasser's was $1,362 out the door. The other two? North of $2500. Sasser's isn't "cheap"... they're fair. And the others wanted money upfront for a service call. Sasser's runs their business like a family business should be run: Treat a customer with respect, be fair on your price, earn repeat business. Already scheduling them in for additional electrical work!

    UPDATE: The owner responded to my review, and as you can see his response was an attempt to insult,…read moremenace, and put all blame on me the customer. His insults show what kind of business he runs. I'll answer some of his points. 1. I was not attempting to hide my name. I have had this Yahoo/Google name for 26 years and like many people it doesn't have my first/last name. People can see the various reviews I've left on here and they can see what kind of reviews I post. 2. He repeatedly refers to me as this "hero". He does it several times throughout his response and each time it is meant as an insult. Most businesses wouldn't continually insult a customer, especially since my review does not insult or degrade. I said I'm a disabled veteran at the start of my review, but at no point do I dwell on it or claim to be a hero. His repeated insults should be telling to anyone reading it. He is correct, they ended up not billing me for the $250 service fee. However, that was only after they were obviously at fault for damaging my well pump, and after taking 2 weeks to come to my house, only to then show up with zero parts/equipment. He makes his own point when he mentions how they carry thousands of dollars of pool repair equipment, but mysteriously didn't bring a single part to work on mine, even though they drove 45 min to get here and 45 min home. Before they will even make an appointment, a customer has to agree to pay 250 for each visit. That is their rule and only when I complained about multiple visits because they didn't bring any parts, and didn't fix the issue, and when I complained about them damaging my well pump, only then did he say he wasn't going to charge me. 3. As he admits, when I called to report the damage, his employee (who wasn't on the ground) said my pump was damaged by lightning, then said it was a bad pump. And yes, I did blame the company for the damage to my well pump. I'm not an electrician, and definitely no expert at mechanical repairs, but I like to deal with facts. The fact is my well pump was bought brand new 1 month prior. The fact is it has worked perfectly, twice a day since then. The fact is the pump had worked perfectly just 3 hours prior to their arrival. And the fact is, just a few hours after they left the pump was broken. And the fact is the pool and well pump share the same power conduit/circuit breaker. I think those facts are good enough to make most reasonable people suspect it was their fault the pump is now broken. Insults can't hide incompetence.

    Livewire Services - electricians - Updated October 2026

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