Incompetent, unprofessional and dishonest!!…read more Last April, I hired Winkler for a $2000 electrical job that needed to be done in order to sell my house in Fairhope, Alabama. I drove back from Texas....650 miles.... planning to meet Winkler at my house the next day. While I was driving, a woman who identified herself as his girlfriend called me and said he had to go to court the next day against his ex-wife and asked if I could wait another day. "Okay, sure" I said. So Iwaited an extra day while Winkler went to court. The following day, he showed up a half hour late, (He had his girlfriend call me again). I was perfectly nice about it. He, on the other hand, acted rude and angry. He barreled up in my drive and parked on the sprinkler system. I asked him to please pull up onto the driveway and off of my sprinkler system. He said "well, who puts the sprinkler system next to the driveway!" I said "um...everybody?" Once inside, I showed him the job, which he had declined to come scope out in advance. Now, he complained that he didn't have all the parts he needed to do the job (which was somehow my fault?) He said he would have to go "clear up to Daphne" to get parts. He went out to the garage and looked at my garage door opener, which had a sensor problem. He said he couldn't fix it, that I would have to call a guy who specialized in garage door openers for that. I said "okay." We went back to the den and were discussing the other things on the list. He was rude and agitated the whole time for no apparent reason. I said, "Mr. Winkler, it's going to be a long day if we're going to spend it arguing." He said "I ain't arguing with ya", then he turned to his young assistant whom he hadn't even introduced, and yelled "Get on up in that attic!" At that point, I was thinking I should send him packing. I walked out to my kitchen, thought about it for a second. This wasn't going well. I decided to tell him that and simply fire him. But just as I turned to go back into the den, the kid in the attic PUT HIS FOOT THROUGH THE CEILING, taking out sheetrock, lighting, wiring, and plumbing. Luckily,he wasn't hurt! He had broken his fall on the shower handle and not fallen completely through. He climbed back downstairs, and I asked him if he was okay. He said he was fine. I asked him if he was sure. He said "yes ma'am, I'm really fine. I broke my fall on the shower handle." Winkler was really yelling at him now. I called my husband, and told Winkler I needed for him to leave. (Wish I'd done it two minutes sooner.) He said he was sorry. I said, "well, accidents happen, but we're done here. Luckily, your young man wasn't hurt. I need you to please leave." On his way out, I said "I'll have to send you a bill for the repairs." He said "I don't blame you." Later that day, I hired another contractor. In addition to the $2000 for the original electrical repair, I had to spend an extra $450 and an additional three days to repair the damage caused by Winkler. I had the new contractor separate the charges and paid both bills. That was at the end of April. The first of May, I sent Winkler the bill for $450 (the damage he'd caused.) I called him to tell him I'd sent it and gave him the amount. I was very polite, and he agreed to pay it. He didn't. May and June passed. No check.. In early July,I called him again and said I hadn't received a check from him. This time, he said he was going to send me a check for only $325, as he was subtracting $125 for his time! (I had spent three extra days of MY time repairing his damage, not to mention the extra day I had waited.) But I made a point of remaining completely civilized. I asked him when I could expect it. "Hopefully today." I said "Hopefully, Mr. Winkler?" I bit my lip so I wouldn't say anything I'd regret. I said "Alright, I'll expect a check from you this week." Didn't happen. In August, I called him again and said I had still not received a check from him. He said he had been "thinking about paying it but decided not to, since I'd "threatened him". WHAT?!?!? I said that was a bald-faced lie. I said "In what way do you think I threatened you, Mr. Winkler?" He said "I ain't gonna repeat it." He declined to answer because he was lying. I told him I'd see him in small claims court. He told me I couldn't sue him. I have no idea what he meant by that. I hung up. Now I have the complicated task of filing a claim from another state. I suppose that's what Winkler is counting on. I am out of pocket $450 for damages he caused to my home, he is fully aware of it, and he simply doesn't want to pay me back.

This man advertises that he is in Fairhope.He is not.My eighty-seven year old, father called to…read morehave a chain replaced in a ceiling fan,thinking he was a local business.He was told that there would be someone there at 9 am the next day.Two men showed up at 9 to replace the chain which easily could have been done by one person.It took less than 15 minutes and was charged $136.00 dollars!!! Elder abuse by taking advantage of him.This business is misrepresented by location.He is a thief! DO NOT USE HIM!

Very professional and showed up within hours of needing service. Highly recommend. Friendly and…read moregot the job done.

From the owner: 3 Phase Solutions is a licensed Electrical Contractor with over 45 yrs of experience in all types…read moreof electrical work. We specialize in but are not limited to Residential, Commercial and Generator Installation/Repair Services. Contact us with any of your Electrical needs and let us earn your business!

Mr. Presley and David were so professional and prompt. Their pricing was awesome. I was quoted an…read moreastronomical price from a big box company. PLEASE people shop independent companies!!! They need us to advocate for them. Presley's even came out and gave me an estimate free of charge. Thank Mr. Presley I sure do appreciate you.

I hired Pressley & Sons to replace my electric meter socket and main breaker on the outside. Their…read moreprice was fair, the service was professional and their dealing with me was very friendly. They showed up when they said they would and completed the job in a timely manner. Highly recommended! I would hire them again.

can't go any lower... I work for a retirement community. we suffered a fire at 11 o'clock at night…read moreat our mobile location. We had to find emergency housing for the individuals that were in the damaged section. The undamaged section could be used pending a cut off by a electrician. There was 150 elderly folks out in the weather and I called this company. I got the on call tech as they said 24/7 service. He was belligerent, didn't want to come and insisted we had to be an established customer. False advertising as online it SAID 24/7 service, a rude heartless person, as he wouldn't even check to see if we were on the books. As we are a large nation wide company we will NEVER use them again.

I had about 10 electrical projects that I'd been putting off for years but finally had to get help…read morewith an outage in the attic. Called So AL Electrical and they sent a guy out to see all that was needed. They set up a crew to come and they spent 2 days rework g, installing, etc. It is great to work with these dependable, knowledgeable & honest folks!!

Used the Yelp project feature to schedule a consultation/repair of electrical work for 08:00am…read more05/20. Attempted to contact them several times via the Project messenger. There were no responses to any questions after the initial message as to what was included in the quote. Stayed home all morning and they never showed up. No call or message as to why the appointment was missed. Ended up canceling at 7:00pm long after the appointment time. Will not be attempting to use them in the future. I have screen shots of the attempts to get them to respond and confirm the appointment if interested.

David and helper showed up at the appointed time, did excellent work, and left the worksite…read morespotless. Thank you ! Highly recommend......GP

Dan did a clean and thorough job for a reasonable price, and he worked late because of our schedule…read moredemands. We have already spoken to him about other upcoming jobs.

From the owner: Small business, I will do small jobs that large businesses won’t. read more

Completely satisfied with all aspects of Hansen Electric installation of our Generac(22kW) home…read moregenerator. Andrew and Adam were a throwback to professional services that seems to be rare these days. Andrew and Adam walked me through the entire process, were very informed on their product, answered any questions I had and some I hadn't thought of. I also currently use Hansen Heating & Air for all of our HVAC needs and could not be happier with their professionalism and processes.

Worse call ever, 390 bux to check and not fix the ring doorbell, all i need them to check voltages…read moreand he said 2 hours

Yaay! Patrick was on point again as always. He came out today to service air/heat unit. He always…read moreperform exceptional service explaining his services in basic language whereas it's understood. He notice an issue that was previously done and addressed it quickly. Minutes after he left a team of techs were here to correct it. Patrick will always be my "go to" tech as long as he's with Hansen. I highly recommend him as your tech....try him!

Called this morning. AC was not working. Eric was awesome. Same day service. Courteous and…read moreknowledgeable. Got the unit working. Thanks. very much appreciated.